M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,613 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great product! Just like it was described on the website”

M Sofas Limited 5 star review on 24th July 2022

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Excellent service! Nice customer service very helpful and polite. High quality furniture, we extremely happy with our kids set ! Highly recommended!!!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Purchased the Asti corner sofa in mint green, it was a fast delivery (pre-made) & came in 2 weeks! Great quality sofa and the customer service of the delivery men was great too.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Excellent design and quality. Quicker delivery than expected. Very kind and helpful deliverers.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Sofa are nice but still waiting for replacement side for nearly a month.”

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Posted 2 years ago

“Great quality. We got ourselves corner sofa bed. Came in 3.5 weeks from order as we wanted it. Delivery guys were great , showed us how to use it and put it together in 20min. Only minus is delivery charge but for quality and service I can just forget about it.”

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Posted 2 years ago

“Great product, affordable price and high quality. We have it for a mont and not a single issue . Also delivery service was excellent.”

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Posted 2 years ago

“Asked to return sofa, it took 3 weeks to collect it, which is inconvenient but I understand it can take time. Policy states that you should receive a refund in 14 days, today is day 16 and still no refund or any communication from their side.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for the review. Please accept our apologies for the delay with the refund. I can confirm the refund has been made to your account a few days ago. Once again sorry for any inconvenience. Msofas

Posted 2 years ago

“excellent service, highly recommended”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“The sofa delivery was postponed and delivered a day late and the additional stool I had ordered was missing. When emailing them twice, they didn’t answer back although communication before I had made the payment was good. I wouldn’t advise to buy with MSofas again and I won’t recommend it to anyone. Kind regards Axel Raeder”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 2 years ago

“I,m satisfied.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“great customer service - a rarity in this day and age, and happy with sofa.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I very enjoy my new sofa..comfortable and I like color..waiting just 4weeks for delivery..I really recommend👍”

M Sofas Limited 5 star review on 13th July 2022

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“great sofa reasonable priced. Loce the service.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I highly recommend 😍😍”

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Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Sofa is better than expected and that too at amazing price.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Fantastic service Beautiful chairs.Love them.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Amazing corner sofa bed, my kids love it.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“The sofa arrived with a damage and while I have had one sofa from them previously with no issues, I was disappointed with the initial tone of the company in dismissing my issue, I wanted assistance fixing the sofa, have not asked them to take it back which I would have been entitled to do. Generally, this particular service deserves no stars, but as I have said, I have bought a sofa from the company previously with no issue - for that reason I give the company 1 star.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 2 years ago

“Everything I’ve bought i love it!good quality and modern.I completed my leaving room ,our bedroom and now my daughter…perfect exactly how I was expecting the furniture to be!!My favourite for furniture!!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,613 reviews