M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service! Really I’ve never experienced so much care from any other company with any case I’ve dealt with. Thank to Justyna who was full of professionalism, kindness and compassion. I did feel understood and assured that my requests are important to you. Huge thank you once again!”

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Posted 1 year ago

Thank you Marlena for your 5 star rating of M Sofas Limited! We are truly humbled to read your kind words about our customer service and Justyna's professionalism, kindness, and compassion. We strive to provide outstanding customer service in every case and we are delighted to hear that you felt understood and assured. Many thanks for your kind words.

Posted 1 year ago

“The wait for the sofa was worth it. It’s big enough for us as a family of 4 and when opened the sleeping area is huge. The seats are firm and comfortable to sleep on. The color is much lighter than i expected though, even after viewing samples. Overall, very happy with the purchase.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Alicja! We're so glad to hear that the wait for your new sofa was worth it and that you're very happy with your purchase.

Posted 1 year ago

“Quick to deliver and delivery drivers were very good”

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Posted 1 year ago

Thank you so much for your 5-star rating! We really appreciate your kind words about how quickly we deliver and how good our delivery drivers were. We strive to ensure that every customer experience with M Sofas is as smooth as possible. Once again, thank you very much for your kind words and 5-star review!

Posted 1 year ago

“High quality furniture for a good price. It took a few weeks for the delivery, but it's to be expected given the supply chain issues in the market.”

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Posted 1 year ago

“Excellent service. Great product. V happy. Will buy from them agaim”

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Posted 1 year ago

Thank you so much for your 5 star review of M Sofas Limited, Ciaran! We appreciate your excellent feedback about our service and great product. We are very pleased that you are happy and that you will be returning to purchase from us again. We really appreciate your loyalty!

Posted 1 year ago

“Very good quality all delivered very nicely thank you”

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Posted 1 year ago

Thank you so much Sergio for leaving a five-star review of M Sofas Limited! We are thrilled that our quality of products and delivery experience has been fulfilling your expectations.

Posted 1 year ago

“The service is great! I had a super quick delivery (1 week) and the sofa is top quality and super comfy 👍👏❤️ highly recommended! Thank you 😊”

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Posted 1 year ago

Thank you so much for your kind words and for the 5-star rating – we really appreciate it! And thank you for being a repeat customer too - we always strive to give top quality service. We're so glad to hear that you had a super quick delivery and that the sofa is top quality and comfy. We hope to see you again soon!

Posted 1 year ago

“I've ordered a sofa and a tv unit, both are made with good materials but the order took about 2 months, once I got the delivery the sofa was lightly damaged but usable and there was few screws missing from the unit, the customer service was fast on dealing with the problem, I've got the extra screws after few days and am still waiting for the sofa to be repaired but a still give 4 stars because am happy of the service and the products”

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Posted 1 year ago

Thank you so much Gaetano for your 4 star rating of M Sofas Limited. We appreciate your loyalty as a repeating customer, and we thank you for your patience in dealing with the minor issues you encountered with your order. We are glad that overall you are happy with our products and quality as well as our customer service.

Posted 1 year ago

“Very comfortable”

M Sofas Limited 5 star review on 3rd March 2023

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Posted 1 year ago

Thank you so much for the 5 star rating, Piotr! We are so glad that you found our sofas to be very comfortable.

Posted 1 year ago

“Amazing service”

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Posted 1 year ago

Thank you so much for your 5-star rating of M Sofas Limited. We're so pleased to hear that you've had an amazing experience with our service. We really appreciate your support and kind words.

Posted 1 year ago

“Very happy with our corner sofa bed. A part of it was damaged during the delivery and this was quickly replaced. Happy with the service. Will definitely use this again.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted that you are very happy with your corner sofa bed and that the service was quick in replacing the damaged parts.

Posted 1 year ago

“Very good quality. Super organized delivery. Thank you”

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Posted 1 year ago

Thank you so much for your 5-Star rating of M Sofas Limited, Angelika! We appreciate your positive feedback and the fact that you have chosen M Sofas Limited to be your go-to place for your furniture. "Very good quality. Super organized delivery. Thank you". It is our pleasure to provide you with the best products and services and we look forward to serving you in the future.

Posted 1 year ago

“I really happy to get that set ( bed and slide wardrobe) Good quality and looks really nice.I will recommend everyone to bay from Msofa!!!”

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Posted 1 year ago

Thank you so much Natalija for your glowing 5 star rating of M Sofas Limited! We are so pleased that you are a returning customer and that you are so happy with your purchase. I'm glad to hear that you were pleased with the quality and look of your bed and slide wardrobe. I appreciate your recommendation, M Sofas Limited is honoured to serve you.

Posted 1 year ago

“It is the second time I purchased furniture from M Sofa. I would highly recommend this company - they have excellent customer service, willing to answer all kinds of questions and give very professional advice. Their furniture is of highest quality - lots of choice, modern design and excellent value for money. On top of this the delivery team exceeded all the expectation - polite, friendly, professional and very presentable guys. Perfect all round!”

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Posted 1 year ago

Thank you so much for your wonderful review Nataliya! We are so glad that you chose us as your furniture provider for the second time, and that we were able to exceed your expectations. We truly appreciate your support and loyalty, and thank you for recommending us to others.

Posted 1 year ago

“Sofa perfect delivery driver are very polite”

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Posted 1 year ago

Thank you so much for your 5 star rating, Adrian! It is incredibly gratifying for our team at M Sofas Limited to hear how much you enjoyed our sofa and our delivery driver's politeness.

Posted 1 year ago

“I ordered a sofa bed it arrived at expected time but the sofa is in two different shades I'm not happy with it at all,waited quite long time for it”

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Posted 1 year ago

“Excellent customer service from the start, sent samples out quickly, answered any questions I had promptly, delivered my sofa within 10 days of ordering on the exact date and time, sofa is very comfy and looks exactly like the picture”

M Sofas Limited 5 star review on 28th February 2023

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Posted 1 year ago

Thank you so much for your 5 star rating for M Sofas Limited! We are so glad to hear about your positive experience with us - from our samples to delivery, and of course the comfort and look of your sofa. We appreciate that you are a returning customer, and would love to have you back to shop with us again in the future!

Posted 1 year ago

“Good contact with the seller. Great delivery”

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Posted 1 year ago

Thank you so much, Joanna! We really appreciate your 5 star rating of M Sofas Limited. We are beyond delighted to know you had a great experience with us, and that our contact and delivery were of a great standard.

Posted 1 year ago

“Very quick delivery and friendly service.”

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Posted 1 year ago

Thank you for your 5 star rating of M Sofas Limited. We are thrilled that our very quick delivery and friendly service met your expectations. We deeply appreciate your loyalty and look forward to being of service to you again.

Posted 1 year ago

“I bought second sofa from this shop and I can really recommend”

M Sofas Limited 5 star review on 27th February 2023

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Posted 1 year ago

Thank you so much for your five-star rating of M Sofas Limited, Lukasz! We are thrilled to learn that you were so happy with the sofa you bought and that you would recommend us to others.

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews