M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service with updates provided all along. Delivered as promised on time and by a great team that did all required to provide quality service and make sure the item was exactly the way it was supposed to be before they left. Will definetly buy again and will suggest to anyone looking to buy new furniture.”

M Sofas Limited 5 star review on 12th March 2023

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Posted 1 year ago

Thank you so much, Anastasia, for your 5 star rating of M Sofas Limited! We are so glad to hear that your experience with our customer service, updates provided, and quality of delivery was all positive, as that is our utmost priority!

Posted 1 year ago

“Great sofa. Waterproof material is quit good. Tried sleeping one night and in overall would need to put a thin matters on top as while laying the body is more up than head so it was a bit not comfortable but I don’t see it as a problem as it is medium firm for sitting is great.”

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Posted 1 year ago

Thank you for your 5 star rating of M Sofas Limited! We are glad to hear that you liked our sofa and found the waterproof material to be quite good. We apologize for the discomfort caused while using it as a bed. We understand that having a thin mattress on top could potentially improve your experience and we thank you for your suggestion.

Posted 1 year ago

“Received my sofa bed, very good quality, super happy with my sofa”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted that you were pleased with the quality and look of your sofa bed. We are so pleased that you are super happy with your sofa!

Posted 1 year ago

“We are happy with our order. Recommend 👍🏻”

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Posted 1 year ago

Thank you so much, Vasyl, for your 5-star rating of M Sofas Limited! We are thrilled that you are happy with your order and that you keep coming back to us for your furniture needs. We really appreciate your loyalty. Thanks again for your support!

Posted 1 year ago

“Quality sofa and huge well worth the money”

M Sofas Limited 4 star review on 10th March 2023

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Posted 1 year ago

Thank you so much for rating M Sofas Limited with 4 stars. We are delighted to hear that you are pleased with the quality sofa and huge variety, which you found to be well worth the money!

Posted 1 year ago

“Everything went very smoothly. The sofa is perfect and looks like the same on the pictures. Very happy customer.”

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Posted 1 year ago

Thank you so much Barbara for your five star rating of M Sofas Limited! We are so glad to hear that everything went smoothly and that you are pleased with your sofa. We appreciate your kind words and great feedback.

Posted 1 year ago

“Quick delivery beautiful sofa just what I was expecting 5*”

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Posted 1 year ago

Thank you, Hannah, for your 5-star rating of M Sofas Limited. We are so pleased that the quick delivery of your beautiful sofa met your expectations.

Posted 1 year ago

“We purchased a corner sofa from M Sofas. It looks a few weeks to get delivered but the product was delivered safely without any damages. The sofa in itself feels solid in comparison to similar furniture from IKEA. I need to see how long this lasts. The men that delivered the sofa were also friendly and professional.”

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Posted 1 year ago

Thank you so much for your 5 star rating Valsalam! We're so glad to hear that your experience with M Sofas was a good one. We are glad that the corner sofa from M Sofas turned out to be a good purchase - it feels solid and was delivered safely! We truly appreciate your kind words about the delivery men and hope that the sofa will last for a long time.

Posted 1 year ago

“Sofa was absolutely gorgeous. Better than expected”

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Posted 1 year ago

Thank you so much for your 5-star rating and for being a loyal customer of M Sofas Limited! We are so pleased to hear that your sofa was absolutely gorgeous, and that it was even better than expected.

Posted 1 year ago

“Overall satisfied with the quality of the sofa and service. Very comfy and it’s convertible so very flexible on how/where we want it set plus we have the additional stool that we can use in the other room if needed! The delivery went very smooth with very nice people executing the process.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted to hear you are overall satisfied with the quality of the sofa, its comfort and its versatility. We are also pleased that the delivery went smoothly and you had a pleasant experience with our delivery service staff. We hope you get a lot of use out of the additional stool and it serves you in the best way possible. Thank you for your kind words

Posted 1 year ago

“I paid extra money to get the sofas delivered in the third floor and the delivery guys insisted that the sofa would not go through the stairs. I ended up taking the sofa myself upstairs and Msofas refused to refund the delivery money.”

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Posted 1 year ago

“Very happy with our purchase. Was sceptical about buying online but it’s better than expected. Came within a week and delivery was excellent, fully assembled the sofa and took all rubbish with them. Would recommend.”

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Posted 1 year ago

Thank you so much Emma for giving M Sofas Limited a 5 star rating. We are overjoyed that you are very happy with your purchase and highly appreciative of your trust in us for buying online. We are delighted that your sofa was delivered within a week, fully assembled and all the rubbish was taken away. It's wonderful that you are willing to recommend us.

Posted 1 year ago

“Excellent service, great communication and helpful delivery guys. Sofa itself looks stunning and very comfortable to relax on. 100% happiness. Good price too! Highly recommended!”

M Sofas Limited 5 star review on 9th March 2023

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Posted 1 year ago

Thank you so much for the wonderful 5 star rating and for your kind words of praise, Silvija. We are very pleased to hear that you are so happy with our services, our communication, and the delivery from our helpful delivery guys. We are thankful that you found the sofa to look stunning and very comfortable to relax on.

Posted 1 year ago

“Good delivery ,good product”

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Posted 1 year ago

Thank you so much for your five-star rating of M Sofas Limited! We really appreciate your positive feedback, especially the mention of our good delivery and product. We are glad to hear you were pleased with your buying experience.

Posted 1 year ago

“Over the moon with my new sofa, and the lads that delivered and assembled the sofa were polite and proficient. Excellent speedy delivery. Thank you”

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Posted 1 year ago

Thank you so much Karen for rating M Sofas Limited with 5 stars! We are humbled that you enjoyed your purchase so much and were pleased with our delivery and assembly services.

Posted 1 year ago

“Lies about delivery times instead 3-6 weeks as promoted it takes 10 weeks to deliver sofa like everywhere . Sofa 9/10 .”

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Posted 1 year ago

“Beautiful sofa, very comfortable”

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Posted 1 year ago

Thank you so much, Katarzyna, for your 5 star rating of M Sofas Limited! We are delighted to hear that you find our sofas beautiful and comfortable. Thank you for taking the time to leave us such a positive review!

Posted 1 year ago

“Great product. Delivery time expedited after 2 gentle nudges over email. Good service overall.”

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Posted 1 year ago

Thank you, Cem, for your glowing 5 star rating for M Sofas Limited! We're thrilled that you found our product great and that the delivery was expedited after a gentle nudge.

Posted 1 year ago

“Amazing service, great comunication, great quality, very happy from A to Z”

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Posted 1 year ago

Thank you so much for your 5 star rating! We really appreciate your kind words about our Amazing service, great communication, great quality - we're thrilled that you were so satisfied from A to Z.

Posted 1 year ago

“Very good sofas at a reasonable price. Very good service! Highly recommend!”

M Sofas Limited 5 star review on 4th March 2023

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Posted 1 year ago

Thank you so much for the kind 5 star rating of M Sofas Limited! We are glad to hear that you are pleased with the sofas at our reasonable prices as well as our great service. We cannot thank you enough

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews