M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,613 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No flexibility regarding delivery day / times. Delivery guys not helpful.”

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Posted 2 years ago

“I'm not happy. The sofa came slightly broken from below. I sent an e-mail, which was accompanied by photos and there was no response from them, they did nothing about it.”

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Posted 2 years ago

“This is the best quality and style sofa that I could imagine. Service was outstanding. Can not be happier! Thank you”

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Posted 2 years ago

“Jestem zadowolona z zakupu. Sofa jest wygodna. Jestem zadowolona także z obsługi i z transportu.”

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Posted 2 years ago

“Sofa was delivered within timescales. It was good quality and well priced. Not 5 stars because the seat is very firm, something that should have been pointed out in the description, we have had to buy a mattress topper for the sofa bed.”

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Posted 2 years ago

“We are very pleased with both sofa quality and customer service. Especially that it also includes assembling service on delivery. Nice colour”

M Sofas Limited 5 star review on 5th March 2022

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Posted 2 years ago

“Excellent sofa for the mnoey”

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Posted 2 years ago

“I wouldn’t be able to speak on quality of the sofa as I still haven’t received mine. I’ve ordered in January, we are in March and I still don’t have it It took one month for the sofa to arrive, but on delivery the sofa they brought was green, when what I ordered was meant to be black. It had to be sent back and the black one done again, so it took again ages! Had to cancel my mother-in-law’s flight to come in as she wouldn’t have anything to sleep on. After all the fuss and the fact that they could not bring it fast after they made a mistake, they wouldn’t even agree to not charge me for £40 extra for the change of floors from ground to first floor. Overall, customer service very disappointing!”

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Posted 2 years ago

“Perfect! Sofa came in 6 weeks great service and amazing comfy sofa! I ordered a sofa from M&S for over 1k took 3 months to come and was delivered broken then took 4 months to be collected. Where as msofa delivered the sofa in 6 weeks with my personalised colour super comfy amazing customer service. They even set up my sofa for me 10/10 definitely best sofa place that will last.”

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Posted 2 years ago

“Delivery drivers was very friendly the sofa bed is very comfortable only issue was the colour when I ordered the sofa I thought I ordered black when it arrived it was brown. I ordered soft 3 which I thought was firmness as it didn’t state actual colour eg black brown blue etc. i contacted them they said I ordered soft 3 which was the colour there was no colour name next to it just numbers. I’m now use to the sofa and really like it. But it’s besides the point.”

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Posted 2 years ago

“Very helpful delivery guys. Thank you. Regards Marianna”

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Posted 2 years ago

“Delivery fast😀”

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Posted 2 years ago

“Really happy with the sofa we received. The delivery was super quick and we couldn’t of asked for more from the delivery men. We were worried about ordering online but the sofa was amazing and exactly like pictures. I would definitely recommend this company.”

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Posted 2 years ago

“The colour was not exactly the same as on the website, but very good service and assembly”

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Posted 2 years ago

“Great quality, fast delivery and excellent service. Highly recommended!”

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Posted 2 years ago

“Wait was a bit long, presumably due to christmas, however the sofa is impeccable quality, delivery was organised and efficient and the drivers were lovely. Altogether good experience”

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Posted 2 years ago

“Incredible impressed with the overall service of Msofas. Right from enquiring, through to ordering and receiving the sofa. We requested a new fabric and they built and delivered so incredibly fast and the sofa looks amazing. Thanks!”

M Sofas Limited 5 star review on 27th February 2022

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Posted 2 years ago

“Dostałam sofę niedawno ,czekałam nie całe 2 miesiące. Jak narazie jestem zadowolona, wszystko było profesjonalne,w ciągłym kontakcie z obsługą klienta ,zawsze dostawałam odpowiedzi na pytania,sofa przyjechała na wyznaczony czas o została wniesiona.Na ten moment mogę bardzo polecić tą firme”

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Posted 2 years ago

“I haven't forgotten about writing a review, You just have to give customers time to use your product first 😉. It took me quite long to find the right sofa and I found your page and gave it a go. As a single Mum starting by 0 it was a lot of money for me, but I am really happy with your product. We love it. There is nothing negativ to say thank you. Delivery good. Website good. Service good. Prices okay.”

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Posted 2 years ago

“Good quality and excellent service.”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,613 reviews