M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was good given delivery date and time slot to confirm then on the day a tracking link given and a text beforehand. On delivery helpful delivery drivers put in room and place of choice removing packaging and making sure all ok. Very comfy and smart dog loves it too comfy and hardwearing.”

M Sofas Limited 5 star review on 23rd October 2022

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Quality is excellent, delivery is excellent, all sizes correspond, thank you”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“The whole process from buying to delivery was very smooth and I was kept up to date during the whole process. The gentlemen who delivered were kind and assembled the sofa and took the packaging with them. The sofa is absolutely lovely and as advertised. Very sturdy ans good quality.”

M Sofas Limited 5 star review on 22nd October 2022

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I received a damaged sofa.”

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Posted 2 years ago

“Excellent service, beautiful sofa bed.We absolutely love it,highly recommended”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Fantastic service! I ordered the wrong colour, sent an email with my error and it was arranged the next morning that my order was changed. Deliver was 17 days, great communication, able to track, text message received when it was close. Delivery drivers polite & considerate as they took off shoes for cream carpet. Assembly was done quickly & took all packaging away.”

M Sofas Limited 5 star review on 18th October 2022

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I am very pleased of my sofa bed. The order has been processed very quick and delivery sooner than expected . Thanks Mateo teem”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“My sofa was delivered two weeks ago. After one week I have received another text asking me to accept deliver time . I could not understand what was going on … I thought was a mistake and I wrote a message into the system . After one day I was contacted by the team who was saying they forgot two pillows and they wanted to deliver them the following Saturday . I told them I was not at home . I have suggested to leave at the concierge. Despite that the following Saturday I was called two times insistently while I was working and could not answer. When I went home nobody left the pillows . How they can expect to deliver additional items that they forgot to deliver when it shouts them and clearly not following any instruction.”

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Posted 2 years ago

“Communication with reference delivery, deposit was non existent and no Communication within the office. Promises never kept.”

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Posted 2 years ago

Good afternoon, Thank you for your feedback. I can see in the system you were offered a discount for all the inconvenience. For this specific model, the waiting time can take up to 10 weeks. As all the information are on our website and also in the email which you have received after purchasing the sofa. Thank your time. MSOFAS

Posted 2 years ago

“So happy with our purchase!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Brilliant service, prompt delivery, excellent quality. Very happy with purchase.”

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Posted 2 years ago

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Posted 2 years ago

“Ok.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Very nice Corner sofa bed. High quality, comfortable,delivered quickly and professionally installed. Thanks,very happy customer and would recommend this company.”

M Sofas Limited 5 star review on 15th October 2022

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Posted 2 years ago

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Posted 2 years ago

“Excellent service. Good price. Delivery was quick. Polite and professional Delivery drivers. Asked what way round I wanted. Set up quick. Customer service responds quickly. Beautiful sofa for the price. Would highly recommend. Happy customer”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“I am very happy with my corner sofa bed.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Amazing service! Highly recommended 👌🏼”

M Sofas Limited 5 star review on 13th October 2022

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Posted 2 years ago

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Posted 2 years ago

“Iam overwhelmed about my sofa it’s big beautiful and exactly what I want thank you!!”

M Sofas Limited 5 star review on 12th October 2022

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“Sooo impressed with MSofas! After going through nightmare experiences with other companies ( I would never use Wayfair ever again!!!) I got my new sofa within a week! They communicated with me, delivery was smooth, special thanks for the delivery guys, they were quick professional and they put the sofa together ready for us to use! I can’t fault this service, love the sofa! Thank you Msofas!!”

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Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. MSOFAS

Posted 2 years ago

“My skfa was delivered in less than a month! I was informed about the delivery time in advance and the guys who did the delivery gave us the best seevice! The sofa was delivered to the room we wanted and build for us for less than 30 min for no extra cost whatsoever! Highly recommended!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. Msofas

Posted 2 years ago

“We love our new Merano sofa! Delivery was after 4 weeks without any problems :)”

M Sofas Limited 5 star review on 10th October 2022

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Posted 2 years ago

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,612 reviews