M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely, family sofa bed! Excellent service and delivery on time. Highly recommend, thank you so much.”

M Sofas Limited 5 star review on 22nd May 2023

Helpful Report

Posted 1 year ago

Thank you so much, Dorota, for your 5-star rating of M Sofas Limited. We are delighted that you were satisfied with our beautiful family sofa bed, the excellent service, and swift delivery. Your kind words are greatly appreciated.

Posted 1 year ago

“Very good choice thanks for your service I don’t have any more to say about your quality highly recommend it to everyone anyone want to buy the sofa they are very quality people”

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Posted 1 year ago

Thank you very much for your 5-star rating and kind words about M Sofas Limited! We are delighted to have been of service to you again and are thrilled to know that you were satisfied. We really appreciate your loyalty and look forward to welcoming you back soon.

Posted 1 year ago

“Beautiful sofa, excellent quality fabric and amazing colour (turquoise), very well made, easy to pull out the bed and lift for storage. Friendly, efficient delivery guys put it together quickly. Was quoted 6-12 weeks delivery and got it in 6 weeks. Very happy! Highly recommend!”

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Posted 1 year ago

Thank you for your continued trust and support, Angela! We really appreciate your 5 star rating of M Sofas Limited and are delighted to hear that you are happy with the beautiful sofa, excellent quality fabric, amazing colour, easy to pull out bed, and quick delivery. We are so glad that you had a great experience with us and highly recommend us.

Posted 1 year ago

“Good delivery. Quick and clean. There were damage the storage area but it will be replaced soon. The delivery guys spoted and reported stright away. The couch itself its a not soft rather quite hard but managable with extra pillows.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you had a smooth delivery process and appreciate the swiftness of the delivery guys in noticing and reporting the storage damage. We will be sure to replace the storage area as soon as possible. We are also glad to hear that, despite the couch being slightly hard, it is manageable with extra pillows. We are delighted to hear that you are a returning customer and we look forward to providing more excellent service in the future.

Posted 1 year ago

“everything was smooth and fast. Good contact with the client. I recommend”

Helpful Report

Posted 1 year ago

Thank you, Marzena, for your 5 star rating of M Sofas Limited! We appreciate your feedback that "everything was smooth and fast. Good contact with the client. I recommend." We are proud to provide excellent customer service, and we're glad you liked your experience with us!

Posted 1 year ago

“excellent sofa, fabulous delivery men who assembled and took away all packaging, communication could have been a little better with when sofa was ready but otherwise really happy with the whole experience”

Helpful Report

Posted 1 year ago

Thank you so much Joeline for your wonderful 5 star review of M Sofas Limited! We are so glad that you enjoyed your overall experience with us - from the excellent sofa to the fabulous delivery men who took care of the assembly and packaging! We apologize if communication could have been a little better regarding when the sofa was ready, but are thrilled to hear that you were still very satisfied with the results. Thank you

Posted 1 year ago

“Brilliant price, quality and service. Delivered quickly and both drivers set the sofa up and took away all the rubbish!”

Helpful Report

Posted 1 year ago

Thank you so much, Mark, for giving M Sofas Limited a 5 star rating. We are delighted you found our price, quality and service to be brilliant, and that you were pleased with the quick delivery and that the drivers set up the sofa and took away the rubbish. We look forward to serving you again soon!

Posted 1 year ago

“Very happy with the Sofa ordered. Arrived in perfect condition and within the specified timeframe. I will definitely use M Sofas again and would recommend to others.”

Helpful Report

Posted 1 year ago

Thank you Garry for your 5 star rating of M Sofas Limited. We are glad to know that you were happy with the sofa that you ordered. It is our pleasure to have served you well and that the sofa has arrived in perfect condition and within the specified timeframe. Thank you for using M Sofas again!

Posted 1 year ago

“Fast delivery, nice quality sofa and excellent customer service. The delivery guys were professional and very friendly. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Csilla! We appreciate your kind words about our fast delivery, nice quality sofa, and excellent customer service. Our delivery guys were pleased to hear that you thought they were professional and friendly. Thank you for being a valued customer!

Posted 1 year ago

“Timely delivery and excellent customer service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We appreciate your kind words and we are delighted that you are satisfied with our timely delivery and excellent customer service.

Posted 1 year ago

“Very solid sofas.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so glad that you have been pleased with the quality of our very solid sofas every time you purchase from us, and appreciate your loyalty.

Posted 1 year ago

“fast delivery, assembled, checked, great sofa, I highly recommended 👍”

Helpful Report

Posted 1 year ago

Thank you, Adam, for your 5 star rating and your kind words. We are delighted to have provided you with a great sofa and fast delivery. We value your loyalty and look forward to serving you again in the future.

Posted 1 year ago

“Great quality at excellent prices. Was kept in the loop throughout the whole journey, great services with nice and genuine people.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of M Sofas Limited! We are delighted to hear that you have had a great experience with us, from the quality of our products at excellent prices, to our great services and genuine people. It is our mission to ensure customers receive the best service and quality, so we are thrilled to hear we have been doing that for you! Thank you.

Posted 1 year ago

“The communication is great- prompt responses and very polite customer service staff!! The wait was a bit long but very worth it:) highly recommend this company! We love the sofa, thank you!:)”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Ugne! We're absolutely delighted to hear that you found the wait worth it and that you were pleased with the sofa. We are also so glad that you enjoyed the communication and customer service staff. We really appreciate your kind words and are thrilled that you had a pleasant experience. Thank you again!

Posted 1 year ago

“Bought the Zeus corner sofa. It looked good in the shop but is even better in our home. The sofa is amazing. Went with the Monolith material which is gorgeous. So happy with it. Great service, great delivery. Thanks so much.”

M Sofas Limited 5 star review on 18th May 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating. We appreciate your kind words regarding the Zeus corner sofa, thrilled to hear you and your home are both enjoying it! The Monolith material is a great choice - glad to hear it looks great in your home. Thank you so much for your kind review and for choosing us to provide you with the perfect sofa!

Posted 1 year ago

“The important thing it's so cheap with high quality. Comfortable and strong Four people sitting on it together . You can select which side you want put the corner. I bought it since 5 months with the same quality. I recommend 100% yo buy it. And also I sent the website for my friend. Thanks 😊”

Helpful Report

Posted 1 year ago

“Although the sofa did not fit and did not work out, I was happy with the customer service.”

Helpful Report

Posted 1 year ago

“Excellent sofa bed. Very high quality and comfortable. Definitely recommended it”

Helpful Report

Posted 1 year ago

Thank you Denada for your 5 star rating of M Sofas Limited! We are so glad to hear that you found the sofa bed to be of excellent quality, comfortable, and that you would definitely recommend it. We appreciate your loyalty and look forward to seeing you again soon!

Posted 1 year ago

“The beautiful sofa brought by these guys fits nicely. Excellent service, on time, with a professional installation made my life a little easier. The only thing that can be improved is the waiting time, but I guess this depends on the high demand for furniture right now. Thanks, Tom”

M Sofas Limited 5 star review on 15th May 2023

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Posted 1 year ago

Thank you so much, Tomasz, for your kind words and your 5-star rating of M Sofas Limited! We are delighted to see that our service has stood up to your high standards, and we are even more pleased to have you as a returning customer! We will keep working hard to ensure the best service possible.

Posted 1 year ago

“I bought sofa moth ago,but I can say is very comfotable,good quality and looks great 🙂”

Helpful Report

Posted 1 year ago

Thank you so much, Dagmara, for your 5-star rating of M Sofas Limited. It's so great to hear that you find the sofa comfortable, of good quality, and that it looks great too! Thank you again for your review!

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews