M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,658 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

M Sofas Limited 5 star review on 10th January 2025

Anony****

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bay some furniture from this company but quality for this price is very poor. We pay lots of money for bed but quality of mattress is very bad to pay only money for the frame is too much. And they delivered also wrong size topper which they told me will be next week delivery again. But it’s not happening Also sofa bed it’s not perfect some of tops lifters it’s not straight”

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Posted 2 months ago

“perfect size if you don't have a big space, great quality!! Super happy with the purchase”

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Posted 2 months ago

“Good quality, the delivery guys were good polite and helpful @Adam @Patrick”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“This is the 2nd sofa I have bought from Msofas. Previous I bought 10 years ago and it is still in good condition! Hopefully this one will last as long! We picked custom colour and it was ready within 4 weeks! Which I think i quick taking into account it had to be manufactured. Delivery: Delivery just amazing! Text, Email, live tracking throughout the day. Call from the delivery guys 45 min in advance of arriving. Patryk and Arthur were brilliant! Despite driving literary whole day and arriving just after 10 pm to our house, they were friendly, quick and very accurate with our new sofa. Unpacked, assembled, put where we wanted it. Showed how it works (it's a sofa corner bed with storage) all of that with a friendly attitude. Top service!”

M Sofas Limited 5 star review on 25th November 2024

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Posted 2 months ago

“Well-made and comfy sofa bed. Delivered and assembled in desired room.”

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Posted 2 months ago

“After my first purchase of furniture from a Polish manufacturer and comments about the product itself and service I was unsure about buying from Msofas. However, after purchasing the sofa I knew that this was it. Nice, well-made furniture and great service. Jacek”

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Posted 2 months ago

“Good communication. Well informed customer service and really good delivery service.”

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Posted 2 months ago

“Graleat sofa. Recommended”

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Posted 2 months ago

“Arrived damaged , no response from Msofas, acknowledged damage when spoken to over phone buts no action .”

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Posted 2 months ago

“Thank you u thaa as no will do”

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Posted 2 months ago

“Very good quality, we also have a kitten that has really tried her luck with the sofa, but the material is excellent. Really impressed! We have the cloud corner sofa bed.”

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Posted 2 months ago

“The product is of high quality, good finishes. Worth having samples of the fabric before ordering the sofa. Overall very satisfied with the product and also delivered sooner than expected.”

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Posted 2 months ago

“Great service as always Never disappointed. Great product, afford price, very friendly and professional team.”

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Posted 2 months ago

“Hi. Choosing a sofa was a one thing, the staff a the shop was helpful so it was a breeze. When we arrived at home and measured the width of the stairs again ,we have learned it's not gonna fit. Changing order over the phone was easy and quick. The real magic started when the sofa was delivered. It was very difficult to bring it upstairs, but guys went above and beyond to help us a they did it. We recommend 100%. Great service.”

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Posted 3 months ago

“Email communication about the 'Olio' sofa was good, but actual delivery was really slow, noticeably longer than website indicated :o/ Actual product seems to be going quite well so far”

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Posted 3 months ago

“Amazing choice of sofas and fabrics! Our corner sofa is so comfy and beautiful. Very happy with the whole process, from ordering to delivery and assembly.”

M Sofas Limited 5 star review on 21st November 2024

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Posted 3 months ago

“Sofa is perfect would recommend”

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Posted 3 months ago

“Our delivery arrived right on time following timely updates from the morning. Thomas and David were very nice and helpful. They set up the sofa swiftly and cleared all the packaging. The sofa looks very elegant and is high quality, seating is comfortable, sofa bed is easy to open. Overall very happy with the service and the sofa.”

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Posted 3 months ago

“Very beautiful sofa nice and luxurious!! I love it it really worth the money 😍”

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Posted 3 months ago

M Sofas Limited is rated 4.7 based on 3,658 reviews