M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery with professional set up :)”

Helpful Report

Posted 1 year ago

Thank you for giving M Sofas Limited a 5 star rating! We appreciate your feedback and it's great to hear that you were pleased with our fast delivery and professional set up. We are glad to have been of service to you :)

Posted 1 year ago

“The delivery staff were very professional and helpful. Magda also very nice and helpful in customer services. Sofa is very good quality. Only issue we had is the webpage is laid out. A picture of a leather sofa with the words pick your colour caused me to pick a fabric sofa rather than a leather one! The material should be displayed on a separate choice button to avoid this happening to others”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating, Hayley! We appreciate your helpful and in-depth feedback about your experience with M Sofas Limited. It sounds like our delivery staff and Magda in customer services have been very professional and helpful. We're glad you're happy with the quality of the sofa. We'll certainly look into changing the layouts of our webpage so that this issue does not happen again. Thank you for bringing this to our attention!

Posted 1 year ago

“Very good, they helped us set sofa up very thankful thanks”

Helpful Report

Posted 1 year ago

Thank you, Jaskaran, for your 5 star rating of M Sofas Limited. We are very pleased to know that you were so satisfied with our services and that you took the time to rate us highly. We are especially grateful for your repeat business and we look forward to taking care of your sofa needs in the future. Very good, they helped us set sofa up very thanks!

Posted 1 year ago

“Very pleased, high quality. Delivery guys were also very nice”

Helpful Report

Posted 1 year ago

Thank you, Edward, for taking the time to give M Sofas Limited a 5 star rating! We are very pleased to hear that you are satisfied with the high quality of our products and services.

Posted 1 year ago

“Perfect sofa!Very comfortable,looks better than in the picture.Delivery time around 5weeks.Highly recommend.Thanks”

Helpful Report

Posted 1 year ago

“We are really pleased with our new sofa , it is very comfortable and very firm at same time. Fabric it’s nice to touch although the colour it is slightly darker than shown . Overall i recommend this website if you look to redecorate your living area.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating and review of M Sofas Limited, Roxana! We're glad to hear that you're so pleased with your new sofa! It's great to know that it's comfortable, supportive, and aesthetically pleasing, and we're so happy that it's exceeded your expectations. Thank you for your kind words and recommendation of our services – we truly appreciate it.

Posted 1 year ago

“Good quality good price’s excellent service all round”

Helpful Report

Posted 1 year ago

Thank you so much Anthony for your 5 star rating of M Sofas Limited! We really appreciate you noticing our good quality, good prices, and excellent service all round.

Posted 1 year ago

“I absolutely love my sofa. Better quality than I thought. It took about 6 weeks to arrive. It was worth the wait”

M Sofas Limited 5 star review on 25th March 2023

Helpful Report

Posted 1 year ago

Thank you so much for your glowing review of M Sofas Limited, Peggy! I'm so glad to hear that you love your sofa and that the quality was even better than you expected. Wait times depend on the production schedule, but 6 weeks is quite standard. We're so happy that it was worth the wait for you!

Posted 1 year ago

“I am happy with the new corner sofa E”

Helpful Report

Posted 1 year ago

Thank you so much for your positive feedback, Alla! I am delighted to hear that you are happy with the new corner sofa from M Sofas Limited.

Posted 1 year ago

“We visited the showroom in Halifax because we want to see how the Fabio corner sofa looks like but in the end we decide to order the Figaro which for our living room suit's better . We are happy with the quality of the fabric and the fact that it come just in 2 weeks after the order . The 2 guys that deliver the sofa installed in the living room and they even ask for an extra piece of wood that keep a leg on one of the corners that split in the middle. All in all very pleased with the buy for a reasonable price and a good looking sofa .”

M Sofas Limited 5 star review on 23rd March 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating and for being a returning customer, Eugen-Costin! We appreciate that you took the time to visit our Halifax showroom and weren't afraid to try something different. We are pleased with your satisfaction both in terms of the quality of our furniture, as well as the timeliness and helpfulness of our staff. We hope to see you again soon!

Posted 1 year ago

“Great design , great price, quick delivery … love the sofa”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing five-star review, Brandon! We are delighted to know that you are so pleased with our products and services. We appreciate your enthusiasm for our great design, great price, quick delivery, and of course the sofa.

Posted 1 year ago

“Colours are really lighter than in pictures, but othervise i am happy.”

M Sofas Limited 5 star review on 22nd March 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Ruta! W We are happy you are still content with the service we provided. We truly appreciate your feedback and are humbled by your loyalty.

Posted 1 year ago

“The sofa is beautiful and very comfortable, color and material exactly as ordered. Great communication regarding delivery. Very nice suppliers brought the sofa quickly and efficiently, no damage. I am very pleased and recommend it.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating of M Sofas Limited! We are delighted to hear you were pleased with the sofa, the color and material exactly as ordered and that you experienced great communication regarding delivery. It was a pleasure to have you as a repeating customer and we look forward to more of your business in the future. Thank you for your continued support!

Posted 1 year ago

“Came within 4 weeks of ordering and kept me informed of delivery which was great 2 young men did a sterling job. Sofa is perfect thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Julie! We are so glad to have earned your returning business. We appreciate you taking the time to review us, and we are so pleased that the sofa is perfect. We appreciate you noting the timely delivery and the great work of the two young men.

Posted 1 year ago

“Nice sofas, the price is too high in my opinion and the delivery takes ages, in our case was over 2 months.”

M Sofas Limited 4 star review on 21st March 2023

Helpful Report

Posted 1 year ago

Thank you for giving our M Sofas Limited 4 stars! We appreciate your loyalty and thank you for your repeat custom. We understand your concerns about the delivery of your purchase and the price; we're always looking to adapt our services to best meet our customers needs. Again, thank you for your kind words and we hope to see you again soon!

Posted 1 year ago

“Very happy with the service, quality and price”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited. We are delighted to hear that you are very happy with the service, quality and price.

Posted 1 year ago

“The sofa is amazing, it's very comfortable.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Mihaela! We are delighted that you are satisfied with the sofa and we are thrilled that you find it both amazing and comfortable.

Posted 1 year ago

“Best quality , everything was perfect the gentlemen folded the corner and took all the garbage A+++”

M Sofas Limited 5 star review on 19th March 2023

Helpful Report

Posted 1 year ago

Thank you so much Justyna for your 5 star rating of M Sofas Limited! We are so glad to hear that you had such a great experience - it is wonderful to hear that our products are of the highest quality, and that the gentlemen assisting you folded the corner and took all the garbage too.

Posted 1 year ago

“We are pleased with the product, comfortable sofa, well constructed. Customer service was doing good job to solve delivery issue.”

Helpful Report

Posted 1 year ago

Thank you for the 4 star rating of M Sofas Limited.We are pleased to hear that you are satisfied with the product, comfort and construction. We appreciate you appreciating our customer service for resolving your delivery issue. We thank you for your continued trust in our services.

Posted 1 year ago

“Beautiful colour and fabric. Very happy with my purchase.😊”

M Sofas Limited 5 star review on 17th March 2023

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating!. We are grateful for your support and delighted that you are so pleased with your purchase.😊

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews