M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,613 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the sofa is very comfortable and I recommend it”

M Sofas Limited 5 star review on 2nd February 2022

Helpful Report

Posted 2 years ago

“Great quality, value for money and a super friendly team! Thank you very much everyone at M Sofas!”

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Posted 2 years ago

“Really pleased with our purchase. The sofa appears well made and the fabric choice we made is perfect. The company communicated about delivery dates, and delivery was within the timeline promised. Really pleased and no issues recommending the company to others.”

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Posted 2 years ago

“The couch I ordered is absolutely fantastic quality, my family were shocked by how cheap it was too. My only drawback was that the lead time for it was around 6 weeks, however, given it was Christmas and new years in between it's understandable it took so long.”

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Posted 2 years ago

“Great item 🙂 highly recommend 👍🏻”

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Posted 2 years ago

“Sofa came with incorrect drill holes vs screw and legs and a slight scuff on the corner of the sofa. However, msofas were extremely quick to rectify this by sending people round to drill holes and assemble and also have us compensation for the scuff. Whilst the overall process wasn’t perfect, I believe msofas did a great job of rectifying any issues.”

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Posted 2 years ago

“I have bought 2 identical real-leather corner sofa beds from MSofas, about six months apart. The sofas are very good quality, delivery took about 6 weeks both times, but one of the sofa beds had the faux leather mattress cover that we paid for, the other didn't...but because we moved 2 houses due to separation, and were extremely busy, we did not realise that the first sofa wasn't manufactured as ordered and paid for and was missing the faux leather cover for the pull-out mattress. Communication with the company can be difficult sometimes.”

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Posted 2 years ago

“Loving our new corner sofa bed. Strong but comfy at the same time. We recommend paying the £40 extra if you dont live on a ground floor, the delivery guys did an excellent job carefully carrying it to the floor we live in and assembling our sofa.”

M Sofas Limited 5 star review on 1st February 2022

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Posted 2 years ago

“Lovely color and fabric. Very comfy large sofa bed. Delivery was much quicker than expected. Everything is good so far.”

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Posted 2 years ago

“The sofa is absolutly gorgeous, very confortable and the colour is lovely.”

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Posted 2 years ago

“The sofa is amazing. High quality. The service was excellent 👌!”

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Posted 2 years ago

“Really nice sofa bed. Has storage too. Can’t get anything better anywhere else.”

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Posted 2 years ago

“Excellent quality and service.”

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Posted 2 years ago

“Hard to choose and decide colour choices as the imagines were so small and the website is not developed well in my opinion. The sale was supposed to end soon but it reset as soon as it did? This forced me to choose my choices fast although I didn’t actually need to rush But I am happy with the colours I have chosen although I’ve not set it up yet. Most importantly the delivery service was amazing in terms of the face to face treatment. My intercom was broken and the gentleman managed to enter the building and notify me the sofa will be brought up to my 14th floor, almost every delivery of whatever sort, the couriers struggle and give up in finding my building due to the location of it. The gentleman even gave me a brief explanation of how to set it up and offered to put it together but was not yet ready to so. Delivery time was long but thats not a complaint at all as Iknow they’re made to order and the demand at the time was high. In terms of first impressions of the sofa the foundations seem to not be of the highest quality but I do believe I have 90% got my money’s worth”

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Posted 2 years ago

“I was pleasantly surprised by the quality of the sofa. Highly recommended.”

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Posted 2 years ago

“We have purchased corner sofa bed Lagos in Milton 13 fabric. Both style and colour came as we expected. Fantastic sofa. Very good customer and delivery service, too. Thank you.”

M Sofas Limited 5 star review on 31st January 2022

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Posted 2 years ago

“We have found corner sofa. Decided to buy. Ordered it, and surprise 😀 how quickly has been delivered😁. We have a fast response from Customer Service when decided to change a side. Delivery Team "profeska". Recommended. A teraz po polsku... Zamówienie zrealizowane w ciągu kilku dni😀wszystko perfekcyjnie od A do Z. Dostawa pod same drzwi. Pełny profesjonalizm i wysoka jakość 👍Polecamy. Pozdrawiamy. Aneta i Sławek”

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Posted 2 years ago

“Love the sofa and delivery was as stated with really friendly delivery guys that put together my new sofa.”

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Posted 2 years ago

“Is really nice sofa, comfortable, solidly constructed, I hope it will serve me for a long time. Fast and efficient delivery. Thanks”

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Posted 2 years ago

“I purchased Apollo II corner sofa in black color and I would say is a very sturdy and heavy sofa, good quality, storage drawer but the sitting area is very hard and firm. I noticed that after a little longer of sitting down my butt was numb and felt uncomfortable. Before that where I had a sofa that was softer so I have a hard time getting used to it. The overall sofa is ok but I would prefer a little softer-that is not just my opinion.”

Helpful Report

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,613 reviews