M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sofa is good”

Helpful Report

Posted 1 year ago

“It isn't easy to choose a sofa from an online store, without trying or touching it. It's a blind pick and there is always a risk involved that the sofa won't be as one imagined. In Msofas, they are trying to help buyers by posting a lot of images and descriptions of a product. Still, it's not as good as trying a sofa in a store. In Msofas, they sell sofas for very good prices, and delivery and installation were also good. The sofa I purchased is not as good as I imagined, it's a bit hard and low. still a good price.”

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Posted 1 year ago

Thank you for your 4 star rating of M Sofas Limited. It sounds like it wasn't the easiest shopping experience, yet you still found our prices and delivery services to be up to the mark, and even though the sofa you purchased was a bit hard and low than you had anticipated, you were still satisfied with it.

Posted 1 year ago

“Grea service.”

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Posted 1 year ago

Thank you, Alicja, for your 5 star rating of M Sofas Limited! We really appreciate your continued support and great feedback. We are delighted to hear that you had a great experience with our service and we look forward to seeing you again soon.

Posted 1 year ago

“Beautiful sofa made of quality materials. Stylish, comfortable and very practical with the big storage space. Very happy with my purchase.”

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Posted 1 year ago

“Thanks for the amazing Sofa. Highly recommended 👌.”

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Posted 1 year ago

Thank you so much, Tetiana! We really appreciate you taking the time to leave us a 5-star rating. We value your satisfaction as a customer, and we're glad you're enjoying your new sofa! It's great to hear that it's worth the price and that you would recommend us to your friends and family. Thank you for your kind words.

Posted 1 year ago

“The delivery was spot on and the sofa is looking fantastic.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We are delighted to hear that the delivery was spot on and that the sofa looks fantastic. Thank you for being a valued returning customer here at M Sofas Limited.

Posted 1 year ago

“Bought shop display was really pleased with quality for the money paid The gentlemen who dislocated were extremely helpful and pleasant to deal with so kept up the good work as do many companies don’t value customers and help them when needed”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and 4 star rating of M Sofas Limited! We truly appreciate you taking the time to review us and highlight how pleased you were with the quality of your purchase given the money spent. We are thrilled to read that our helpful and pleasant staff were of assistance to you during your visit. At M Sofas Limited, we value our customers and prioritize providing the best help and service. We are glad to see that your experience with us reflected our core values. Thank you again for the review - it means a lot to us!

Posted 1 year ago

“Great service Quick delivery High quality sofa Trully reccomend”

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Posted 1 year ago

“lovely sofa!”

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Posted 1 year ago

Thank you so much ROKSANA for your glowing 5 star review of M Sofas Limited! We are so glad you are enjoying your lovely sofa!

Posted 1 year ago

“Initial order and change of fabric choice was all very smooth and with good timely communication. The time to getting the sofa was fairly long, we ordered in November but got the sofa in February. Delivery was good, nice chaps who put the sofa together. I appreciate you can’t try sofas online so it is a risk. So although the sofa looks as I expected (very nice) the sofa itself is extremely firm. It’s firm to sit on and too firm to sleep on in its sofa bed form. Some friends recently stayed over and said it was like sleeping on the floor.”

Helpful Report

Posted 1 year ago

“The sofa is great! It was made to order, took some time but worth the wait. Good quality, sturdy and the fabric is great.”

Helpful Report

Posted 1 year ago

Thank you for your kind words about our sofas, Poorvi. We truly appreciate your five-star rating of M Sofas Limited. We are delighted to hear that you are happy with the quality of the sofa and the fabric. We strive to provide the best of services, and it seems we have achieved that.

Posted 1 year ago

“Sofa came as planned, on time ,delivered by a great team who assembled the sofa for us in 5 minutes. The colour is lighter than the original picture shows, but the comfort is great, alwhich is the main thing”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating, Maria! We are delighted to hear that the sofa arrived on time, was assembled quickly and perfectly, and that the comfort is great! We appreciate your positive review and are glad that you are satisfied with your purchase!

Posted 1 year ago

“Lovely sofa”

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Posted 1 year ago

“The sofa's quality is good for its price. I paid 1K for a corner sofa with my choice of fabric. Definitely love the design and color of the sofa. Delivery was good and on time too. The only major issue is the off-gas smell that comes with the sofa. It’s really pungent and very uncomfortable. I sprayed a lot of baking soda solution on top of the fabric and the problem has subdued, but hasn’t completely went away. Now I keep the room ventilated and use an air purifier next to it. I did some research online and discovered the smell is from a compound called VOC and it’s from the chemicals used to treat the cheap foams used in the sofa making process. My only wish for the company is to use higher quality foams so that the smell wouldn’t be so terrible.”

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Posted 1 year ago

“Very happy with the purchase, as described, nice and comfy.”

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Posted 1 year ago

Thank you for your wonderful 5-star review, Krisztina! We are thrilled to hear that you are very happy with your purchase of our sofas, and that they are as described and comfy!

Posted 1 year ago

“It is very good , comfortable and looks like in the picture”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

Thank you for taking the time to leave a 4 star rating for M Sofas Limited and for specifically noting the good quality. We really appreciate your loyalty and the fact that you have been a returning customer, it means a lot to us. Thanks again.

Posted 1 year ago

“Customer services, over the phone ,and at the showroom were very nice and helpful The "live chat" on the website was unhelpful.. Delivery delays were really good(about 6weeks from purchased date) Delivery team were very friendly but professional, efficient and quick The sofa is perfect, we love it and so does our 8months very lively baby He love his massive play ground when we pull the "bed" part of it Only little thing that could be improved is the bed part, it could be a bit more comfortable But not a big deal For the price of the sofa it's worth buying a mattress topper for guests Super happy, thank you so much MSofas”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Laura! We really appreciate your kind words and are delighted to hear that you and your baby are so pleased with your purchase. We are thankful for the feedback regarding the bed part and have certainly taken it into consideration. Our customer service team are always dedicated to provide the best service and we are glad that you found our showroom and phone services helpful. It's wonderful to hear that the sofa is perfect for your needs and that you have enjoyed a smooth delivery process. Congratulations on your purchase, we hope it brings you many years of comfort! Thank you again.

Posted 1 year ago

“Recommended!”

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Posted 1 year ago

“Great Sofa. Great communication and delivery guys were brilliant. Took a chance on picking the sofa from pictures but got to say not disappointed and would highly recommend Msofas. Great quality.”

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Posted 1 year ago

Thank you Barry for your 5-star rating of M Sofas Limited! We are so glad to hear that you were not disappointed with the sofa that you picked out from the pictures! We really appreciate that you would highly recommend us to others, as well as being a repeat customer.

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews