Mr Tyre Reviews

Name: Mr Tyre
Address: 2 Station Road, Lichfield, Staffordshire
Rating: 4.72

4.7 Rating 729 Reviews

93 %

of reviewers recommend Mr Tyre

Company Reviews

Metrics

Info

4.7

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mr Tyre:

Mr Tyre have 35+ branches across central England providing competitively priced tyre fitting, MOT testing, servicing, batteries & more. We pride ourself on top quality service at competitive prices, backed by 50 years in the business.

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Mr Tyre 5 star review on 17th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Kidderminster branch diagnosed the fault in the exhaust sensor but due to furlough of staff sent me to Redditch. The manager was very helpful and informative ordered the new sensor on Wednesday. I returned today Thursday and they fitted the new sensor straight away. Back on the road. Thank you all for your help. Ron McCartney.”

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(Kidderminster) - Posted 4 years ago

“Boston branch . Paul and team brilliant today again. Problem sorted sorted in no time. Great customer service even with covid 19.”

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(Boston) - Posted 4 years ago

“Amazing couple of guys, sorted my stuck on locking nut even after I wrongly accused them of putting it on too tight months earlier, (wrong wheel, Im getting old sorry again). I cant praise them highly enough, service with a smile”

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Posted 4 years ago

“So I have just been to the one in Farnworth and they guys there were amazing. I went in with a rattling heat shield. One of the guys took my car for a drive came back out it on a different ramp and found the pesky heat shield. Next minuet 3 guys were working on my car to get it fixed quickly. All I can say is that they were so helpful and they fixed it! No problem 😉 good job! 🥳”

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(Farnworth) - Posted 4 years ago

“Brilliant service from Tamworth branch on Kettlebrook road.”

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Posted 4 years ago

“Booked in for a major service at the Kidderminster store. Manager and fitter were both very pleasant and helpful. Told me exactly what needed doing and gave me advice. Very friendly. Will defo be coming back!”

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(Kidderminster) - Posted 4 years ago

“Normanton Branch- absolutely amazing team who never fail to deliver a fantastic service. Positive customer support and deal with queries even when they are soo busy! It’s my go to garage after the help and quick fix to my car (DPF). The manager really bent over backwards to get my car back to me as soon as possible. Highly recommended for any car issues, service or MOT.”

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(Derby - Normanton Road) - Posted 4 years ago

“Fantastic service, polite and professional, bent over backwards to help, can't fault them. Highly recommend.”

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Posted 4 years ago

“Honestly can’t recommend Drew and the team at Cannock enough. Reliable, honest and hardworking their service is fantastic. Nothing is too much trouble and pricing is always fair, honest and transparent. We take all of our families cars here. Highly recommend.”

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(Cannock) - Posted 4 years ago

“Had two tyres ordered for my Mazda and wanted one changing on the rear but advised me not too, Also had my wheel alignment done and new it’s a different car. Will pleased with service and good on price will use again Cheers Matt.”

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Posted 4 years ago

“Zak and his staff at the Stafford branch all ways give excellent service I take 3 cars there and would recommend them to anyone Thanks, team Zak once again”

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(Stafford) - Posted 4 years ago

“Daventry Mr Tyre: Thanks to Luke, Karl and Andy for great customer service, very aware of C19 and required precautions. Had tyres, service and MOT carried out in last 3 weeks. Excellent all round and competitively priced . I will be back”

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(Daventry) - Posted 4 years ago

“Louth/Lincoln Mr Tyres. I had a service with them in late Feb/ March 2020 and it transpired there was a fault with a new part-the fuel filter. 3 weeks later this lead to a breakdown and a serious problem- all as Covid 19 was impacting. The response of the Louth and Lincoln Mr Tyres was excellent from the point of my first discussion with them. A full repair, valet and needed MOT all completed with no charge. Things sometimes go wrong, no matter that we all work at our best professional level. I can only judge staff- Lee and Andy on how they put things right for me and that was five star. It was an uncomfortable experience for everyone, but I cannot criticise their response at all. I will keep using them. My car works better now than it did before the problem!”

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(Louth) - Posted 4 years ago

“Thanks to drew and danny at cannock branch both excel at there jobs nothing to much trouble for these boys very helpful always honest with there assessments not trying to exploilt customers who have little knowledge of cars i take all the family vehicles there not just for tyres but mots and servicing and any repairs for a few years now never once had a issue with this team top blokes great service better than 5 star”

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(Cannock) - Posted 4 years ago

“Fantastic service! Currently a keyworker managing a care home. On the way to work I had a flat tyre and Mr tyre was good enough to 1. Still be open and 2. Provide immediate help! I wouldn't of been able to continue with my job if these guys were not so attentive and willing to help. It's very much appreciated that in times like these you can rely on professional support, Thanks guys!”

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Posted 4 years ago

“I’m a Social Care Keyworkers during the current Corona virus and would like to commend the fantastic service and support for me today - keeping me on the road so that I can continue to support vulnerable disabled people in community. They were efficient, friendly and went above and beyond. Couldn’t rate them highly enough - very much appreciated and will definitely transfer my family use to this garage as a result. Thankyou. Stay safe.”

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Posted 4 years ago

We're pleased to have been able to help you, particularly during this important time. Thanks for your thoroughly positive feedback, which is always great to read. We look forward to seeing you & your family soon. - Mr Tyre Team

Posted 4 years ago

“There's nothing free about the "alignment check" that is offered when you book a tyre fitting on line. It's a misleading sales technique. It's an inspection only The adjustment costs £29.95. It should be pointed out to customers who visit the website that this fee will be charged if the alignment is found to be in need of adjustment.”

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Posted 4 years ago

Dear Andrew, Alongside all other retailers, we offer a 'Free wheel alignment check' and once the check is completed, you have the option to either have it done and pay for that or just accept the 'free check' and leave it at that. You have sent a complaint to our customer service team in which you stated: "I understood from the readings that the tracking / alignment was out of true. But that was clear to me anyway. The technician said there was a charge of £29.95. I reluctantly gave consent because I wanted the new tyres to be safe and to wear evenly". You say 'reluctantly' but that was definitely your choice. There's absolutely no pressure, it's completely up to the customer to decide. In fact, it's much better to know whether it needs adjusting or not, even if you decide not to have it done at that time. I am sorry that you decided to rate us poorly, simply because aren't happy with the wording on our website. In your email to us, you said you were happy with the work and you don't want to complain about our branch that did the work. Kind regards, Mr Tyre Customer Services Team

Posted 4 years ago

“Needed to get my car exhaust repaired and 2 boxes added to get the noise down was done and re checked a week ltr and adjusted perfect now great team there Gary walkden”

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Posted 4 years ago

“Mr tyre Wolverhampton Great service from the guys today in repairing my puncture Attended to it quickly and professionally”

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(Wolverhampton) - Posted 4 years ago

“Took one of our r53 race minis to Mr tyre Boston for special exhaust make and fit the fitter John wagstaff made it from scratch bending and welding all pipes giving a good airflow to system Def would use them again they were very busy at time but got the job done thank you for doing it Alan Sharp but the way he made two for us one for the other car we are building”

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Posted 4 years ago

Mr Tyre is rated 4.7 based on 729 reviews