Mr Tyre Reviews

Name: Mr Tyre
Address: 2 Station Road, Lichfield, Staffordshire
Rating: 4.72

4.7 Rating 729 Reviews

93 %

of reviewers recommend Mr Tyre

Company Reviews

Metrics

Info

4.7

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mr Tyre:

Mr Tyre have 35+ branches across central England providing competitively priced tyre fitting, MOT testing, servicing, batteries & more. We pride ourself on top quality service at competitive prices, backed by 50 years in the business.

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Mr Tyre 5 star review on 17th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an engine failure on my Ford Focus and Mick and his team at Kettering couldn't have been more helpful. Got quoted some pretty steep prices elsewhere but Mick gave me cost effective solutions to better suit my budget and get me back on the road asap. Wouldn't use any other garage in Kettering.”

Helpful Report

(Kettering) - Posted 11 months ago

“Great customer service from Mick and his team at Mr Tyre Kettering last week and very reasonable priced too. If you’ve not used them before do give them a try I’m sure you won’t be disappointed.”

Helpful Report

(Kettering) - Posted 1 year ago

“I visited the garage twice and had a terrible experience both times. During my first visit, I was astonished at how slowly the staff were moving around the place. They were the slowest garage staff I had ever seen. Even though I decided to give it another chance. However, my second visit was no better. The staff provided no customer service and showed no sense of urgency. There was nobody at the reception, and when I waited outside, no one approached me to ask if I had been served. When I asked one of the staff about my appointment, he said he would find out for me. He walked around the shop, talked to other staff members, laughed and at the end, moved one car. After 10 minutes, he simply passed me without saying anything. When I approached him again, he said, "We are very busy". While another staff member loitered in front of me, he was tramping on the spot for 10 minutes. So, in this garage, loitering is considered to be busy. The garage provided low-quality and unprofessional service. I had my wheel fixed and fitted back onto my car, but the balancing was skipped. When I asked why the staff member did not balance it, he said, "I did not remove the tyre" (which was a lie), and then immediately asked, "Do you want it to be balanced?". This was ridiculous because how many customers know what to check and how to check their tyres after visiting so-called "tyre specialists"? Almost nobody. This is why the garage has good reviews. Tyre shops are just the basics (entry-level) of car mechanics, and most garages fail to follow the simplest procedures. This is due to low-skilled workers, management, and a lack of ongoing monitoring and training. The staff is unmotivated and only works to pay their bills, with no passion or attention to detail. All of the issues mentioned above were clearly visible, and this is fundamentally wrong in every business. To top it all off, the garage does not know how to store tyres properly (the storage above the reception). They stack them on top of each other, which is completely wrong. Tyres should be stored standing on their threads. A quick Google search will tell you that. In conclusion, this is a typical back street garage that provides terribly slow, unprofessional service that may leave you on the road with an unbalanced and deformed wheel/tyre.”

Helpful Report

Posted 1 year ago

“Excellent customer service, thank you for all your help. I will definitely be back!”

Helpful Report

Posted 1 year ago

“Thanx to Mr.zak and all staff of Mr.Tyre Ltd Rugby, very helpful always ready to fix the problem with great energetic smiling way . Once you been there I hope you won't go anywhere else . I recomended please visit once there .”

Helpful Report

(Rugby) - Posted 1 year ago

“Booked through Asda Tyres. 30mins turnaround on what appeared to be a busy afternoon. Excellent service.”

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Posted 1 year ago

“MOT today, 23/10/23. Fantastic service as always and very friendly staff. They go above and beyond to help.”

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Posted 1 year ago

“Was driving past mr tyre and got a puncture and spotted a broken spring and they done all at the same time. Thank you to mick and Ben!”

Helpful Report

(Kettering) - Posted 1 year ago

“Mick Collins the manager at Kettering branch of Mr Tyre was exceptionally helpful.....not only did I come in on the wrong I also ordered the wrong tyres for my car....Mick with his experience new I ordered the wrong tyres for my car, corrected my on line order and booked me one day earlier than my on line booking day...superb!”

Helpful Report

(Kettering) - Posted 1 year ago

“Excellent services always happy to help don't charge the earth and if nothing's amiss they tell you straight not making stuff up like other garages can. MOT my old car.Failed it because it needed welding.Took it away to get it done .I got the car back at 1600 two days later rang mr tyre when I got car took it straight to them and them somehow managed to get it retested before they closed.brilliant device and much appreciated”

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Posted 1 year ago

“Very accommodating. Good team of lads.”

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Posted 1 year ago

“Was taken to MrTyre after a blow out on the M1 by the AA, being the pesimist I am, fully expected to get ripped off. Could not be further from the truth. Brilliant service, great prices, speedy service. The guys at the Rugby Branch were fantastic. A1, 5*, thanks again for getting us back on the road so quickly.”

Helpful Report

(Rugby) - Posted 1 year ago

“Super service. My car was stationary for 8 weeks due to a broken keg. Staff came out and charged it up, no over sell, just decent customer service. The battery did need replacing a few days later so they popped around and fixed it. Great staff and service. Thank you”

Helpful Report

Posted 1 year ago

“Went to the Nottingham Branch to have a New Tyre fitted. Once they had taken the old tyre off, they came back to me and said that I did NOT need a new tyre, as they were able to repair the old one, and through their honesty, they had saved me £100.00! Thank you guys for your honesty. I said I would post, so others, can read this and spend their money with honest people.”

Helpful Report

(Nottingham - Castle Boulevard) - Posted 1 year ago

“Excellant tyres staff very helpfull will always give you options on price of different tyres makes the other tyre fitting garages look expensive and amateur. All my family use Mr Tyre”

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Posted 1 year ago

“Big thank you to all at Kettering yesterday for identifying a knocking noise on my Skoda yeti that even Skoda couldn't find. Broken Coil spring fitted and back on road. Great job.”

Helpful Report

(Kettering) - Posted 1 year ago

“Went to Mr Tyres yesterday as pre booked for a 2pm appointment to have 4 tyres fitted (225/40ZR18 92W SUNNY NA301 XL x 4), I had chosen the tyres 2 days earlier. I arrived a few minutes early but waited @ 30 minutes before the car was taken into the garage. About another 30 minutes and I was asked if I wanted the tracking looked at, I said no thankyou. The young man bought my car out and I paid the bill which was about £10 less than I had calculated, a bit strange I thought. Got home and checked the tyres and they had not fitted the tyres I ordered but some cheaper ones without saying a word about it. Very annoying, what can I do?”

Helpful Report

Posted 1 year ago

Dear Nick, Our branch is contacting you to arrange for the tyres to be exchanged for the tyres you ordered. We are sorry for the mix up and hopefully you understand that mistakes can happen. If they do we always try our best to rectify them. Kind regards, Pete Bamford Retail Director

Posted 1 year ago

“Been today to the Daventry store to get some work on car just want to say what nice staff particularly zac and Carl really helpful couldn’t recommend them enough ! I was there a while and they went out of there way to help zac even fitted a lady in an moving his lunch also heard him telling a man he didn’t need a certain job doing so nice when people are honest and genuine defo going back !!”

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(Daventry) - Posted 1 year ago

“Good qick friendly service”

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Posted 1 year ago

“Took my car for mot and interim service at Mr Tyre in kettering. Very helpful, friendly and prices very good. Would use again.”

Helpful Report

(Kettering) - Posted 1 year ago

Mr Tyre is rated 4.7 based on 729 reviews