“My car was booked in (online) for Monday 26th August 2013, but on arrival I found the premises deserted. Clearly the computer doesn't allow for bank holidays !
The following day I presented myself to a puzzled staff member, who was nonetheless very helpful, and re-booked my car for the following Friday. The work was duly carried out to my complete satisfaction, and I shall certainly be back.”
“Took my car for it's first MOT and was very pleased with the level of service, right down to booking the re-test, which was carried out efficiently.
Very good communication throughout - Highly recommended”
“Although the car went in for a service and to have a fault resolved, the car was back in a week later for the same thing, although they were quick to deal with it I was a bit disappointed to pay twice for what seemed the same fault, but of course they said it was something else,”
“Have been using Mr Clutch for all my needs over the past 10 years , would recommend then to my friends and family, only down side was the coffee machine was out of order at Peterborough Branch”
“I have used Mr Clutch 3 times now and each time the service was on time, scheduled in quickly and completed to a very satisfactory standard. They only do the work required and for areas that they do not do (tyres etc) they advise good local alternative suppliers. Thank you!”
“the staff were very friendly and helpful. they got my car booked in for a new clutch as soon as possible and the price quoted was what i paid. no hidden costs added onto the price. excellent service. i have recommended Mr Clutch to a few friends already.”
“The only minor comlpaint is that the front desk was unmanned for a bit, and I had to wait for more than ten mins before i a member of staff came apperead. When they did surface, everything was simple, quick and made the MOT experience painless. Will be taking my car back next time the MOT needs doing!”
“I have used Mr Clutch Derby for over 2 years with no problems at all. I tend to book everything online and this works a treat. I have a privilege card which helps me save more on my annual servicing. Will be using them again very soon and will continue to do so. Highly recommended.”
“They did an MoT for me - on time and at the price quoted when booking was made on line. I listened to the guys dealing with customers as I waited for my car to be tested (reasonably comfortable waiting room with newspapers) and heard the honest advice given to a customer about a clutch not being required since the gearbox was the problem, a situation where it seemed unlikely Mr Clutch would make anything - this is refreshing and I will go back”
“The staff was so professional, all thanks to Richard! And his team. Normally garages look dodgy to me, but this one was the best garage it did not give me the feeling I was being ripped of but I felt like there was help at hand in every step of the way! Keep it up guys 5*******”
