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Mr Clutch Autocentres Reviews

4.7 Rating 2,797 Reviews
100 %
of reviewers recommend Mr Clutch Autocentres
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Phone:

0800 67 67 67

Email:

customerservices@mrclutch.com

Anonymous
Anonymous  // 01/01/2019
There was an error with the online booking system for a car service which was quickly resolved - the Bromley Centre endeavoured to squeeze me in before the new year and my Peugeot was ready earlier than promised!! Brilliant customer service!!
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Posted 9 years ago
Very efficient and pleasant to deal with. See you again
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Posted 9 years ago
I've booked MOT from website, and received confirmation email, but on that day, I was told the booking was not on their system! I had to leave the vet with them and had to come back to pick it up. Not good enough!
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Posted 9 years ago
The engineer was very helpful and professional. Will come again!!
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Posted 9 years ago
Brilliant service very quick and reliable. Staff were extremely helpful.
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Posted 9 years ago
Good service and friendly staff.
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Posted 9 years ago
Excellent customer service. Very helpful
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Posted 9 years ago
Great service and a reasonable price. Online booking took a matter of seconds. No BS, no problems. Will be coming back again
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Posted 9 years ago
I booked online for a part service and an m.o.t. but me being the computer wizz that i am failed to actually book my m.o.t. When i turned up at the center i was put at ease and was told "dont worry we will fit you in" and they did fit me in at a great price and all was well Thank You
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Posted 9 years ago
Work was undertaken ontime and the staff were plesant and helpful.
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Posted 9 years ago
service is exelent, very patient, ask to all questions
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Posted 9 years ago
Good and thorough job completed before time. Helpful Manager who called me to inform that the car was ready to pick up. Will go back again.
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Posted 9 years ago
Whilst driving back from work I had smoke coming up around the car (bit concerning as I was on the motorway). When I got home i could see there was oil all over the road as well as in and around the engine. In the morning I got it recovered to my local Mr Clutch, and even without a prior appointment, they were able to inspect and fix my car that day. The customer service was brilliant, they explained exactly what was wrong and my car now runs better than it ever did before. Will definitely be visiting for any future routine and unplanned maintenance.
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Posted 9 years ago
I have always found the guys at Mr.Clutch honest, friendly, reliable and very reasonably priced. Unlike some other garages my car has never developed new problems a few days after I've had something fixed...
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Posted 9 years ago
Brilliant customer service.Very satisfied
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Posted 9 years ago
It was done well. There was a communication error at the beginning. My online booking has not reached branch.
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Posted 9 years ago
Quick and easy to book in online at short notice and the branch kept me updated on what needed repairing. Staff were efficient and repaired my car around my working ours and the bill came to less than predicted (always a bonus!) Will definately use again :-)
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Posted 9 years ago
The MOT was done quickly and efficiently, but I have been waiting for over 24 hours to get an estimate for the repairs that my car needs, I have called several times and yet the estimate isn't available. If it takes so long to get an estimate, I am wondering how long will it take to do the repairs. That's why I'm giving 2 stars.
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Posted 9 years ago
Great team, friendly staff and always good, practical and cost efficient advices for my car maintenance plan!
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Posted 9 years ago
I found the whole process from booking online to picking my car up great. The online system is brilliant. It was easy to use and was useful to look at different days and see what times are available to fit around myself. When I dropped the car of the Receptionist was helpful and polite and told me how long the MOT for my car would take and then when I picked it up, again, he was polite and happy. Thank you very much!
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Posted 9 years ago
Mr Clutch Autocentres is rated 4.7 based on 2,797 reviews