“Mr Clutch in Crawley - they understand what Good customer service looks like - a big thanks to Paul & his team.
Will be bringing my wife's car here for MOT & service shortly too.
Cheers, Amit”
“I was very pleased with the whole process, booking on the internet and welcomed at Aldershot who were no less than very good. I received a "pass" and having paid a bargain £24!
Many thanks”
“Quick, efficient and cost effective service. Book and pay in advance on line very helpful. My appointment was slightly delayed but I was kept informed.
Coffee machine would be nice.”
“I went for aircon servicing at Southend branch.Very good service and professional approach.They found and replaced a fused brake light.I recommend this centre.”
“I purchased a Groupon deal for my air conditioning. I had a few questions prior to purchase so called the Norwich branch and spoke to Sean/Shaun. He was polite, friendly and helpful so I bought the voucher and called him back to book my car in. When I took my car in Sean/Shaun was working the Reception desk again. Once again he was friendly and welcoming. I found out from talking to him that he'd recently been promoted to Manager. I found his people skills and general manner to be excellent. He kept me informed how my car was getting on, and answered all my queries. When I left he gave me a price guide booklet as they'd noticed that my service was due. He wasn't pushy or forceful in getting me to book it in, which for me makes me more inclined to take my car back in the future.
In general I'm very sceptical of mechanics and garages as unfortunately they can have a bad reputation, however I didn't feel like I was being conned/mislead/ripped off. I hope that if I use Mr Clutch again in the future the aforementioned will continue to be true.”
“The staff were friendly and explained things clearly. The work itself was done in the time I was told it will take and was done well, going by the results.
This was my first time at Mr Clutch and I'm happy with the service. Keep up the good work.”
