“Been here for a few MOTs now and always get a good service. Not a lot more to say than that except I could see that they gave good service to all there customers not just me. Highly Recommended.”
“I made online booking for 9.15 am on 26/5/2014 but in the store I was booked for 10.45 am. I also showed email confirmation but he had another telephone booking at the same time. Unfortunately I took 10.45 appointment.
Disappointed with the appointment time and all the plan for rest of the day has changed.”
“I use Mr Clutch because you get a straight forward explanation and remedy if the car fails its M.O.T.,very friendly staff and knowledgeable in all aspects of the vehicles they work on,and very fair prices.”
“Not knowing a great deal about cars myself I always slightly worry about being taken for a ride, but the guys here really explained any problems with the car and which work was necessary without makings feel stupid”
“I booked & paid online for a gold plus service, there were no problems when I dropped the car off. When I went to collect it I was told that they hadn't looked at the rear breaks as they couldn't find the locking wheel nut key. There was no mention of this when I was called to say the car was ready as I could have told them where it was. When driving the car it became apparent that the service warning had also not been reset, but the paperwork I was given said it had been. Not being a mechanic, I don't know what else they've said they've done but actually haven't. I certainly won't be using this branch of Mr Clutch again.”
“The manager saw me park up and upon entering the reception area I was welcomed by name.
All of the staff who dealt with me were very friendly and the work was carried out efficiently. I received a call when my car was ready to be collected.”
“Had my M.O.T tested at Mr Clutch Kingston upon thames, seemed very professional, compared with other MOT test centres, got an appointment straight away. Manager Ian kept me up to date about my MOT, and even had room for a bit of humour. I was given my MOT Docs in a Mr clutch welcome pack which was a nice touch rather than a piece of a4 paper. I would reccomend Mr clutch to anyone, genuine staff, good atmosphere, good job.”
“Very happy with price, work completed and customer service. I was happy with my regular independent garage but when they didn't get back to me as promised with quote and availability (for timing belt and brake pads on 10 year old Audi A4) I tried Mr. Clutch. No regrets whatsoever and I'd recommend this branch.”
“I took my car in to the chingford branch after comparing their online offers with that of the rival halfords next door. For 185 I was able to have an MOT and major service. The staff were courteous and fairly quick. Kept in contact and explained everything to me when I went in. If the car fails and needs a retest and you take it away as its cheaper to repair, you only pay about ten pounds as a retest fee as the original fee was discounted. Well worth a look at their online deals as you save by pre paying. I would definitely go back”
“Pat, the guy at the front desk seemed a little overrun so had to call him mid-morning to check on the progress of my MOT.
Car failed on something fairly minor and they were able to repair it that afternoon at a reasonable price.
Can't complain - cheap MOT, friendly staff and everything done in a single day.”
