“Helpful friendly staff. Could of put seat back to original position after being in car as smashed head getting in with seat so far back and high compared to my normal driving position.”
“Would certainly recommend Mr Clutch - Crayford. I had (reasonably priced) MOT test which I had to reschedule.
The staff were very knowledgeable & helpful and the waiting area was clean & comfortable. Would definitely use again.”
“Once again Mr Clutch in Wandsworth have gone the extra mile and been so helpful. Today it was a technician by the name of Frodi, who spent about 5 minutes fixing a slightly broken head lamp adjuster and balancing the headlamp beam aim. My car had just failed its MOT at a garage through Servicing Stop on the fact that they said the beam was not adjustable and that I needed a whole new headlamp at a cost of over £300 including VAT!!! This is not the first time I have found this branch of Mr Clutch to be extremely helpful. It is just a shame that this, my closest branch don't do MOTs.”
“I recently discovered my MOT was due and hadnt remembered. I went onto Mr Clutch website and was able to get an appoitment for a decent time which helped no end. I went for a walk and had a cuppa and they rang me 45mins later to say all done. Brilliant back home in just over 1and half hours from start to finish. The chaps there very pleasant and helpful.”
“Convenient, friendly service. good workmanship. Easy online booking for MOT and service. Price exactly as quoted - they call to discuss if other work is required to pass MOT and price before getting agreement.”
“Sadly the branch that I booked with (Southport) does not actually do MOTs, they subcontract them out (I was unaware of this and the website is not explicit in this). I booked for 8.30, arrived at 8.20 as instructed however no-one turned up until 9.15. I was told that the website should not allow people to book online for MOTs at Southport and that he was unaware of the booking. To his credit, he sorted me out straight away and could have not been more pleasant. I did however have to leave the vehicle with them which disrupted my plans for the morning significantly. The website gives a false impression that bookings can be made for MOTs at the Southport branch and communication bwtween Mr Clutch and the garage was non-existent meaning that I had a long wait”
“Was refused to be seen for being 4 minutes late due to traffic. Will definitely let this be known across my large following on Twitter and Instagram. Will never go back and cannot find a head office number to get my refund. As I was told by the person on the phone to do. Poor customer service.”
“Fantastic all around service.....nice guys even though they were ran off their feet.....literally.....
Would recommend the company 100%.
I may of felt differently if my car failed its MOT!
Joke.”
“It was a quick service when I booked in on line and arranged my time around that appointment for an MOT but I was phoned the following day saying they hadn't got a tester for that day. When I received the results I booked in for a retest and some work over and above the mot, this is where you need to be careful as the online price and the price at the outlet are different, which is very off putting. Not sure if I'd use again. All the work was good though and the mot very thorough with good advisory notes about the condition of your vehicle”
“The young man behind the counter is always friendly, helpful, and if anything wants doing on the car he explains it so that I can understand. He has been behind the counter for some years now - when I go down anyway. I wish I knew his name. I always feel that I can trust his recommendations - not charging for jobs that don't need doing.
One young man you have that is sometimes behind the counter is totalling different. I always feel as though he trying to charge me a lot of money for work that is not necessary.
I don't feel I trust him.”
“having used Nottingham branch several times over the years & again on 13/2/2016.i was yet again very happy with the service provided.be it a new clutch or mot I would happily recommend mr clutch to anyone”
“Had my mot & service done at Hemel Hempstead. Great service as always. Have been to a few main dealers over the years & have never received the same quality of customer service as at Mr Clutch. Have always recommended them to friends & family.”
