“I received a very polite and friendly welcome and my A/C service was completed in exactly the time initially quoted.
When the machine had to be recalibrated, I was informed in case it lengthened my wait. It didn't.
Comfy chairs, magazines and a hot drink machine were there for customers who chose to wait, which I did.
While I was there, the member of staff on the desk even went so far as to try and help an elderly MOT customer to renew her car tax on his phone - that's real service!
In all, a thoroughly professional and pleasant transaction.”
“Mr Clutch Canterbury always give good service and also seem to go above the normal level, especially if you have a small issue with the car they will look at and give great advice.”
“My visits to Mr Clutch have all been positive. Over the past few years, I've used the branches in Slough and Oxford. My last venture there was on Friday, to avail myself of the a/c bacterial clean and re-gas offer. The staff were welcoming, ready to accept the car and an hour later, as agreed, the car was ready. The price was also great. Great value for my money.
And no.... I DO NOT work for Mr Clutch!!!”
“Taken both my own and my wife's a cars in for MOT in the last 6 months. Both passed without issue and no sign of trying to suggest work needed doing. Very pleasant staff, helpful and professional. I wouldn't hesitate to recommend.”
“I visited the Slough branch on 12/6/15 for my MOT.
I was so impressed with the service.
All the guys were so friendly and helpful. On two occasions, I was taken to my car and shown specific problems which gave me more understanding. I think this is so important.
Brett (guy on reception) was very helpful and friendly.
I'll defiantly be returning to Mr Clutch Slough for my MOT.
What fantastic customer service for £20 only.
Thank you.”
“Very efficient service and seems like they have done good job. One grouse: charging for 50p for coffee seems a bit un-neccessary. Most places like this provide complimentary coffee. Added to which, as I had no cash, I had to go without”
“The service was correct but the booking system does not handle concurrency properly. It allowed me to book a slot then next morning a call that the slot had already booked by another customer. So the booking system should handle race conditions properly.”
