M&P Estates Ltd Reviews

Name: M&P Estates Ltd
Address: 111 Daiglen Drive, South Ockendon
Rating: 4.89

4.9 Rating 208 Reviews

99 %

of reviewers recommend M&P Estates Ltd

4.9

Based on 208 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About M&P Estates Ltd:

Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers, with clear, honest and concise communication to take the stress out of moving home.

Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Visit Website

Phone:

01708851999

Email:

denise@mpestates.co.uk

Location:

111 Daiglen Drive
South Ockendon
RM15 5EH

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Anonymous

Anonymous // 01/01/2019

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“Philip is professional”

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“Zoe was on time and very informative. Our first time using M & P and so far everything is going fine.”

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“Zoe has been brilliant, always available by text or by phone to answer any queries or concerns we may have, it's not easy buying your first home so she's made our experience with M&P really easy and hassle free, I highly recommend Zoe to anyone looking to purchase a property in the Thurrock area.”

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“I could be here all day writing this so I will keep it short What a wonderful group of professional people to deal with,could not of asked for anything better they understood our needs from the start and then delivered (outstanding service)”

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“CARING AND PROFESSIONAL”

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“We found them very professional . They kept us up to date and helped bring the sale to a successful conclusion as quickly as possible.”

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“The team were great especially Magdalena and Zoe very helpful a very big thanks to them both for a great service”

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“Overall good service”

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“Very professional, always on time, corteous, polite and patient. Great experience.”

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“is very good agent .”

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“The team worked very hard to find a buyer and see the sale through to the end”

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“Great communication helped with what I needed kept me updated overall very happy”

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“Prompt responses and friendly staff”

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“The beginning of the transactions went very well. I was pleased with the valuation and placing the property on the market but felt that once this had happened, support dwindled. I found Will helpful and understanding. My concern was that on many occasions I was not updated on viewings and had to chase feedback. I would have preferred to receive feedback on every viewing regardless of the outcome. I also felt that there was a lot more concern for the buyer’s needs than mine which led me to believe the getting the house sold was the goal and that very little else mattered Finally, it might be worth rethinking whether it is wise to refer clients to Right conveyancing. It was okay working with Michelle but when she was away, I felt I was walking on eggshells every time I communicated with Mr Ball. In the end I found it better to communicate by email rather than phone to avoid unpleasantness”

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Hi Shola, Thank you for your review. We take all your comments on board and are always looking to improve our service. Is there a suitable time I can call you to discuss your review. We hope you are settling into your new home. Kind Regards Rachel Thomas, Sales Manager.

“Great team! Many thanks for your help!”

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“Great service”

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“Very helpful.”

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“Had a brilliant experience with m&p estates. Paul was brilliant. A very professional and welcoming company.”

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“Great service”

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“Very friendly and helpful staff , especially Zoe. Meting was on time , she walk us thru whole house. Excellent !”

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M&P Estates Ltd is rated 4.9 based on 208 reviews