Edwards Estate Agents Reviews

Name: Edwards Estate Agents
Rating: 4.77

4.8 Rating 286 Reviews

97 %

of reviewers recommend Edwards Estate Agents

Company Reviews

Metrics

Info

4.8

Based on 286 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Edwards Estate Agents:

Edwards is a multi award winning, family owned, independent estate agent based in Stratford-upon-Avon in the heart of Warwickshire. We are an experienced, innovative estate agent who’s aim is to help people move home whether it be selling or letting and we pride ourselves on our fresh, unique and transparent service that will help to make the move to your next home enjoyable and hassle free.

Our vision is to build an outstanding estate agents that constantly changes the rules on how an estate agents should operate in the best interests of our clients, so irrespective of the value of your home or investment, we won’t compromise on the time we spend with you.

Our values are at the core of our vision. They are passion, knowledge, understanding, enthusiasm and accessibility.

We offer a full service six days a week including free market appraisals and viewing appointments combined with the very latest technology to provide you with the ‘total moving experience’ you can expect from a progressive and innovative estate agents.

Visit Website

Phone:

01789 414222

Email:

info@movewithedwards.co.uk

Location:

1, Birmingham Road, Stratford-upon-Avon
CV37 0AA

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Edwards Estate Agents 5 star review on 8th December 2021

Mr B P

Anonymous

Anonymous // 01/01/2019

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“Prompt attention to communications and service on maintaining our rented property and tenant status.”

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“They manage the property I lease out. On the whole very good. Sometimes they don't keep me fully up to date with repairs or charges.”

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“Yes, would reccoomend. We rent and the service is excellent.”

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“The Edwards lettings team have always provided me with a friendly, efficient service. My two properties have only been vacant for a few days during many years of using Edwards. Very happy customer.”

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“Both Wendy and Ann are very professional in their approach and very proactive in the way the business is run. They contact us immediately should there be any issues with the properties they manage on our behalf and this goes a long way to ensuring the tenants remain happy and also goes a long way towards the tenants then taking out further tenancy agreements.”

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“The Letting team have been outstanding”

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“The staff have been very friendly and helpful, I've had no issues when dealing with them. They give good notice for when things need to be done by and I have no difficulty organising meetings when needed around my work schedule. Some of the fees feel a little high for the more simple things though, which is why I haven't given the full 5 stars.”

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“Friendly & helpful rental team. Maintance request are recorded quickly but can take awhile to be practically seen to. Otherwise a good rental service.”

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“I have always received instant customer service and have a really good relationship. Wendy is fantastic and both members of the rental team are really responsive and easy to get hold of. I would definitely recommend Edwards as an estate agent”

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“I would certainly recommend Edwards to anyone looking to let, or rent a property. They are professional & approachable at all times & I am delighted to have found them.”

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“They are a lovely company with 'old fashioned values' of caring respect and consideration.”

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“They look after everything. Great communication. Pleasure to do business with. You can trust this team.”

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“Brilliant in all ways. Answer any questions fully, supported us throughout the move and ever since. Highly recommended.”

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“We had a very good cohabitation with Edwards and I will strongly recommend them to a friend. They answered promptly to any question and they always found a solution.”

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“They handled the letting of the apartment they sold to me very well and are very thorough in managing the letting. The staff are very friendly and extremely helpful. I would have no hesitation in recommending Edwards.”

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“Very good”

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“The service they provide is excellent, when I have a question they are always quick to respond with an answer and get problems fixed ASAP.”

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“They've been very useful and help us with everything! Thanks again Anne and Wendy!”

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“Professional, personal and friendly service. All aspects of our dealings with Edwards were carried out in a very efficient manner. Wendy Whale was extremely helpful and charming from our first meeting and it was her manner that made us decide to choose Edwards”

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“Statements received were consistent. In the past, they have also provided suggestion to solving a disagreement. However, this was only done after forwarding the tenant's complaint directly to us, which they could have been the mediator, to avoid animosity between 2 parties. They have provided photos of faulty items when maintenance were required, but it has to be asked. We believe an agent should be more pro-active in helping the landlord managed the property by keeping the landlord updated on any issues (e.g: by providing proof of photos before and after ) without the landlord chasing the issue.”

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Edwards Estate Agents is rated 4.8 based on 286 reviews