GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,165 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Some Buy to Let mortgages are not regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 27/06/2023

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gemma was very patient, professional and supportive. She was always ready to listen to me and provided good advice. She was accessible and responded very fast to my emails.”

Helpful Report

(Gemma Boden) - Posted 7 months ago

“Joanne was exceptionally knowledgeable and kind with her time. She displayed patience with all my questions as a first time buyer - including at a late hour. I would gladly recommend her”

Helpful Report

(Joanne Kay) - Posted 7 months ago

Hi Emma, thank you for your lovely review, we really appreciate you taking time out of your day. Kind Regards, GHL Direct

Posted 7 months ago

“The mortgage advice service I received from Scott was exceptional,. From the very first interaction, I felt total trust in his ability to find the right mortgage and he was there every step of the way. Being on a zero hour contract, the process of applying for a mortgage was complicated and there were lots of obstacles and stressful times. However, Scott was amazing, reassured me at every stage, was always available and spent a lot of time talking me through the process. I felt I was in very safe hands and couldn't recommend his services highly enough. Thank you for all your time and hard work finding the right mortgage for me!”

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(Scott Hamilton) - Posted 7 months ago

Hi Caroline, thank you so much for taking the time to give us a 5-star rating for Scott & GHL Direct. We truly appreciate your kind words and the trust you placed in our mortgage advice service. It was a pleasure working with you throughout the process. Thank you again for choosing Scott and for recommending our services. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Best regards, GHL Mortgage Team

Posted 7 months ago

“Alistair and Emma have always provided a really personal experience taking the time to understand our circumstances and needs to make sure we get the best product avaliable. On top of this they keep us up to date at regular intervals and respond quickly to any communication. I happily recomend them to friends and family.”

Helpful Report

(Alistair Norton) - Posted 7 months ago

Hi Samantha, thank you so much for your 5-star review. We really appreciate your kind words about our team's commitment to keeping you informed and promptly addressing your inquiries. We are proud to have you as a loyal customer who trusts us in providing excellent service. Thank you once again for recommending us to your friends and family. We value your continued support and look forward to serving you in the future.

Posted 7 months ago

“Dave provided us with a quality service from start to finish.”

Helpful Report

(David Horniblow) - Posted 7 months ago

“Simon was friendly and explained everything clearly and was patient considering I was a first time buyer and had lots of questions. He very yucky responded to my queries throughout the process.”

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(Simon Walton) - Posted 7 months ago

“Fantastic service and clear information throughout the morgage journey.”

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(James Kurian) - Posted 7 months ago

“Amy was great throughout! Communication was excellent, very clear, focused on our priorities and needs rather than shoe-horning us into any particular mortgage. Would absolutely recommend”

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(Amy Ackerman) - Posted 7 months ago

“Phil is a very good and king mortgage broker. He got me one of the best deals available fa better than what others offers . He has good listening skills and he takes his time to listen and solve the problem.”

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(Phil Nutter) - Posted 7 months ago

“Him is the most patience person I have ever meet in uk. Calm and professional and positive.”

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(Karl Lawton) - Posted 7 months ago

“We just finalised our second remortgage deal with new lender. Our situation wasn’t straight forward as we had some expectations when come to signing a new deal. Mr Ross Hampton did brilliant job from beginning of process right to the end. He assisted with all our queries in very professional manner. He was always approachable for us and his feedback was very helpful ( great knowledge off market and impressive time of response ). I can honestly recommend Mr Ross Hampton and GHL Direct for anyone who is looking for financial advice.”

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(Ross Hampton) - Posted 7 months ago

“Tony was really helpful, answered all of our queries as first time buyers! He made sure we understood each part of the process.”

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(Tony Treble) - Posted 7 months ago

“Very prompt reply to emails and happy to be flexible with timings.”

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(Phil Nutter) - Posted 7 months ago

“Very clear and transparent during the remortgage process. Available to speak to and very assured and pleasant in conversation.”

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(Alistair Norton) - Posted 7 months ago

“Fast response Understand my situation”

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(David Cracknell) - Posted 7 months ago

“Very knowledgable, approachable and helpful. Trusted him and his advice. Made the experience a lot less anxiety provoking. Very personable.”

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(Matthew Harriss) - Posted 7 months ago

“We had a wonderful experience with Sara. She took into account what was important to us to select the best mortgage and rate and was is so good at communicating - she always replied to any queries we had promptly and supported us through our move. We would really recommend her and definitely use her again in the future.”

Helpful Report

(Sara Orford) - Posted 7 months ago

“Kara was extremely helpful from the inception of our communication. She provided prompt responses to questions, was consistent and reliable in her communication, and explained things in lay-person terms. Kara was polite and personable in her communication style, and could not have been more helpful!”

Helpful Report

(Kara Wilson) - Posted 7 months ago

Hi Hannah, thank you so much for taking the time to give Kara a 5-star rating. We really appreciate your kind words and feedback. It means a lot to know that Kara was able to explain everything clearly and in a way that was easy to understand Thanks again Hannah GHL Direct

Posted 7 months ago

“I am delighted to recommend Gemma and GHL Direct, as a company. We had a lovely experience and were able to buy our home within a month! Gemma was instrumental in helping us secure the house we had been renting for a few years. We now own our home, and we are both over the moon! After receiving incorrect information from a previous advisor (different company), our first mortgage application was declined, leaving us feeling disheartened. It was easy to worry about every little thing and whether we could ever get a mortgage offer. However, Gemma quickly turned things around with her expertise and dedication. Not only was she thorough and professional, but she also provided excellent advice and reassurance on our circumstances after being rejected by that first bank. If you are considering using the services of an independent mortgage advisor, I can strongly recommend the process, and for us, it was definitely worth it. Gemma provided us with tailored advice, clear communication, and unwavering support throughout the process. Thanks to her efforts, we secured a mortgage with excellent terms, making our dream of homeownership a reality. I wholeheartedly recommend Gemma to anyone seeking a reliable and knowledgeable mortgage advisor! Again, thank you so much Gemma for all your help, I honestly don't think we could have done this without you! :)”

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(Gemma Boden) - Posted 7 months ago

“Scott contacted me well before my mortgage renewal and spoke about the different options I had. It was a stressful time due to interest rate increases and Scott was very reassuring and thorough”

Helpful Report

(Scott Hamilton) - Posted 7 months ago

GHL DIRECT is rated 5.0 based on 2,165 reviews