GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,165 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Some Buy to Let mortgages are not regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 27/06/2023

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional kind and friendly consultant. Easy to talk to and good l listener taking every information given to match up with persons needs and requirements”

Helpful Report

(Joanne Kay) - Posted 1 day ago

Thank you for your kind review, Esther. We’re so pleased to hear that our consultant provided you with a professional and friendly experience. It's wonderful to know they took the time to listen and understand your needs. Your feedback is greatly appreciated, and we look forward to supporting you again in the future. Best regards, GHL Direct

Posted 18 hours ago

“Sam is knowledgeable, professional, and always approachable. She takes the time to explain everything in simple terms, making the whole process much less stressful. She is always on hand to answer questions and provide guidance, ensuring you feel confident every step of the way. I highly recommend her!”

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(Sam Dorn) - Posted 3 days ago

Thank you for your wonderful review, Lauren. We’re delighted to hear that Sam made the process less stressful for you with her clear explanations and approachable demeanor. Your recommendation means a great deal to us, and we look forward to supporting you again in the future. Best regards, GHL Direct

Posted 3 days ago

“Looked after me very well”

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(Ross Hampton) - Posted 3 days ago

“Really nice person”

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(Karl Lawton) - Posted 4 days ago

“Make our self understanding the process and Ross was very helpful. We will recommend the company”

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(Ross Hampton) - Posted 4 days ago

“Honest and clear suggestions. Very prompt responses. Must recommend!!”

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(Simon Walton) - Posted 1 week ago

“It's been really hard work. I have had to ask a lot of questions at every step of the way I order to get the best deal for me and minimise extra charges. When my circumstances changed, there was no continuity with previous conversations about what I was looking for. There were timely responses but a lot of miscommunication and information was not forthcoming. I've ended up going with my current provider to save any more stress, which I could have done myself anyway.”

Helpful Report

(Joanne Kay) - Posted 1 week ago

Hi Sian, thank you for sharing your thoughts with us. We sincerely apologize for the challenges you faced during the process. It's important to us that our clients feel supported and informed every step of the way. We understand how frustrating it can be when communication isn't seamless, especially when circumstances change. Your feedback about the continuity of information is invaluable, and we will certainly take it into account to improve our services. If there’s anything we can do to assist you further or to address any ongoing concerns, please feel free to reach out. We appreciate your honesty and hope to have the opportunity to serve you better in the future.

Posted 1 week ago

“Knowledgeable and responsive.”

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(James Kurian) - Posted 1 week ago

“Simon was amazing and was always there when i needed a question explaining more especially with ur being my first time dealing with something like this.”

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(Simon Walton) - Posted 1 week ago

“Couldn’t ask for any more from Karl! Gave us a quick answer to everything. Really helpful and easy to talk to. Would definitely recommend to others.”

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(Karl Lawton) - Posted 2 weeks ago

“Barry was excellent as always.”

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(Barry Newton) - Posted 2 weeks ago

“Barry is the best - friendly, knowledgeable, supportive.”

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(Barry Newton) - Posted 2 weeks ago

“Matthew Harriss expertise made the mortgage process smooth and stress-free. He took the time to understand my needs, provided clear guidance, and found the best deal available. Matthew Communication was excellent throughout, and he was always available to answer any questions. I highly recommend Matthew to anyone looking for a knowledgeable and trustworthy mortgage advisor:)”

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(Matthew Harriss) - Posted 2 weeks ago

“Great communication combined with fantastic knowledge and comtacts”

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(Karl Lawton) - Posted 2 weeks ago

“Second time dealing with Karl, absolutely brilliant service. Offered the different products and advised accordingly and had an offer in literally a week. No issues dealing with the solicitors. I would highly recommend”

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(Karl Lawton) - Posted 2 weeks ago

Thank you for your exceptional review, Mark. We're delighted to hear that Karl provided you with brilliant service during your experience. It's great to know he guided you through the options and facilitated a smooth process, particularly with the solicitors. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, GHL Direct

Posted 2 weeks ago

“Great knowledge and explanation to first time buyers. Felt at ease through the whole process, will definitely return in future.”

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(Tony Hull) - Posted 2 weeks ago

“Fantastic support and very responsive and personable”

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(Alistair Norton) - Posted 2 weeks ago

“Excellent service from simon as always, very accomodating and has generally already looked for the best deals before i even contact him. I have advised numerous people to deal with simon and will continue to do so.”

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(Simon Walton) - Posted 2 weeks ago

Thank you for your fantastic review, Levi. We're thrilled to hear that Simon continues to provide you with excellent service and always goes the extra mile to find the best deals. Your recommendations mean a lot to us, and we’re grateful for your trust in Simon and our team. We look forward to assisting you again soon. Best regards, GHL Direct

Posted 2 weeks ago

“I am very satisfied with Karl's services.”

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(Karl Lawton) - Posted 2 weeks ago

“Joanne was very helpful ,easy approachable , supportive, professional and super nice”

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(Joanne Kay) - Posted 2 weeks ago

GHL DIRECT is rated 5.0 based on 2,165 reviews