Mortgage Light Reviews

Name: Mortgage Light
Address: 1 Whittle Court,Knowhill,, 1 Whittle Court,Knowhill,, Milton Keynes
Rating: 4.91

4.9 Rating 1,274 Reviews

99 %

of reviewers recommend Mortgage Light

Company Reviews

Metrics

Info

4.9

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01908 597655

Email:

enquiries@mortgagelight.co.uk

Location:

1 Whittle Court,Knowhill,,
1 Whittle Court,Knowhill,
Milton Keynes
MK5 8FT

Write Your review

Tell us how Mortgage Light made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mortgage Light 5 star review on 12th August 2020

Valeria Grecs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service....”

Helpful Report

Posted 2 years ago

“Can't complain at all our mortgage has been set up really well, and are not unhappy or unsure about any of it. I found James who set it up for us as, very polite reliable and easy to get in contact with if any querys of any kind and always happy to help. 👍”

Helpful Report

Posted 2 years ago

“Unfortunately I did not get a good experience with Mortage light. There was hardly any time I got through to my broker when I needed to and the communication was terrible too. I was dealing with James and I got my emails ignored. I was really disappointed and tried to be understanding. It’s all about the money for this company. Even though nothing was completed for me and after the stress I was forced to pay for no service. There are better brokers that will server and help you better, please save your self the stress.”

Helpful Report

Posted 2 years ago

Dear Aneetah, It is disappointing to hear you were not satisfied with the service level you received. As you are aware, James put a lot of extra work into your case to ensure you could secure your home. James has worked for Mortgage Light for over 7 years and is an asset to the firm, being extremely professional and always going above and beyond. As you know, even though you had decided to instruct another firm to assist you with your mortgage and despite you signing your agreement of instruction for us to proceed with your application, we did offer to assist with your fee. We have tried to contact you on several occasions and would welcome the opportunity to discuss this with you further to see if we can help so please do get in touch at your convenience. We wish you the best of luck with your new broker. Best regards Siobhan Holbrook - director Mortgage Light Ltd

Posted 2 years ago

“James helped me get a mortgage and was very polite throughout the process. He always called to keep me updated and I am very happy with the outcome! Would definitely recommend.”

Helpful Report

Posted 2 years ago

“From when I walked in I felt so relaxed. Everyone is so helpful. Gary was very patient and I did not feel rushed into anything. A very nice team of people.”

Helpful Report

Posted 2 years ago

“Emily and Lauren both worked incredibly hard to get me a mortgage in agreement! Emily would reply to my emails straight away and was enthusiastic, quick and efficient in finding me an agreement. Both her and Lauren sold the company to me alone, with their attitude and helpfulness. They had been supportive when I had found a property that unfortunately was too expensive for me, Emily worked really hard to look at every option, consoled me and kept helping me to find a property that worked for me. Their resources are brilliant. When Emily was not in office (on annual leave) Alex took over for a week and was also great, going above and beyond. Emily was straight back to sorting out my mortgage when she came back (I mean the very same morning she returned). I was always kept updated during the whole process and as a first time buyer this was brilliant. They are a great company, would recommend them to anyone, great price and brilliant for first time buyers with how quick they are to contact and keep you in the loop! A massive Thankyou to Emily, Lauren and Alex!”

Helpful Report

Posted 2 years ago

“Hello James, thank you for all you do for us on getting us a mortgage offer and your follow up till the exchange of contract and also to Emma ever ready to talk to me and whether she is not able to pick she will definitely all back with a good feed back on what you are calling for and to all the team I will definitely recommend you both to any one that need your service”

Helpful Report

Posted 2 years ago

“Mortgage light have provided us an excellent service. James Car & team are professional, good listeners, polite, and friendly. They are always happy to help us and would highly recommend Mortgage light for I am so grateful for all your support and professional services.”

Helpful Report

Posted 2 years ago

“Mortgage Light had good customer service especially for James who managed to get mortgage for us. He had been very helpful communicating with us all the time. I will definitely recommend Mortgage Light if family member or friends need mortgage.”

Helpful Report

Posted 2 years ago

“Thanks James Carr. Proactively managed our rate switch. Much appreciated 👍”

Helpful Report

Posted 2 years ago

“Damon & Emma did an excellent job getting me a mortgage offer.”

Helpful Report

Posted 2 years ago

“We’ve used James at Mortgage Light before for our remortgages, and every time it has been a good experience. This time around he was even chasing us for paperwork to ensure our interest rate didn’t go up any higher than it had already! Brilliant service, and would recommend mortgage light to all my friends and family”

Helpful Report

Posted 2 years ago

“I am absolutely delighted that I have chosen Mortgage Light and luckily I was assigned Emily Stride as my mortgage advisor. She was very helpful, articulate and very easy going like someone who I knew for long time. She was very positive and always brighten my day with her positivity even when things were not going our way. I had never doubted her and she made it happen in the end. What a star and ML are lucky to have her. Bless her!”

Helpful Report

Posted 2 years ago

“James Carr has helped me in multiple applications and mortgage light service are really good. They have provided me with all the information prior and did the application as per exceptions. I recommend mortgage light and appropriate James care for all the help.”

Helpful Report

Posted 2 years ago

“This is the second time I have used Mortgage Light and I would strongly recommend them. Max has been a fantastic help in getting the mortgage application through quickly and has kept me in the loop the whole time. Great service!”

Helpful Report

Posted 2 years ago

“Cant recommend highly enough. Max was super fast and very sensitive to our situation. We felt in safe hands and feel we have a great product given the challenging market for buyers looking for mortgages at present.”

Helpful Report

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

“First time going through this whole buying a house/mortgage process and with lots to take in and try to understand Jordan was extremely helpful and patient with us. Happy to say our Mortgage was approved, thanks to him. Would not hesitate to recommend Mortgage Light.”

Helpful Report

Posted 2 years ago

“Really impressed by the service received by Mortgage Light. Natasha in particular has been a diamond, had some issues with Barclays being a nightmare (not the fault of mortgage light) but once we discovered those she reacted quickly and decisively to find me a new lender. Made the process of buying my first home easy and relatively stress free. Thanks to Emma too. Great service and look forward to working with them again! Cheers.”

Helpful Report

Posted 2 years ago

“I have had a great experience with Mortgage Light. James organised and guided me through my first ever mortgage. He was very helpful right through the whole process and explained everything in detail. Emma the administrator was equally helpful. Excellent communication, email replies were quick and I never had to wait long for a call back. I’m very happy with the service! Thank you!!!”

Helpful Report

Posted 2 years ago

Mortgage Light is rated 4.9 based on 1,274 reviews