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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Danny and Keeley have been brilliant with helping us purchase our first house. Their advice and commitment to getting things done quickly and efficiently has been great and I would highly recommend their help to anyone. Thank you so much for everything you've done for us!
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Posted 1 year ago
Awesome customer service from Sophie, Brad and Keeley! Friendly, prompt and experts in their field. I would highly recommend. Thank you
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Posted 1 year ago
Megan supported us so well through the process. Her advice was excellent and she kept in regular communication. We will happily return when our current fixed rate ends.
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Posted 1 year ago
Always great service from Shaun and Preet has been great too. Very prompt and always listen to what it is you require.
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Posted 1 year ago
Very professional service, from first call to paperwork I get all necessary information to proceed my remortgage 👌👌 Thanks Jonathan and Keeley for helping me out.
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Posted 1 year ago
What an amazing service from Amelia and Amy, kept me updated all the way through a tricky process, can't thank them enough , highly recommend them both , and the company
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Posted 1 year ago
Great offers, always responsive and with a customer service that helps throughout the process. Holly was my mortgage broker and made the hole thing clear and easy.
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Posted 1 year ago
Antonia was very efficient, very knowledgable and a pleasure to deal with. We were a non-standard case, but she managed to match us to a good lender and progressed the application swiftly. She kept us updated throughout the process and answered all our questions. Would definitely recommend to others, and would definitely use Antonia and Mortgage1st in the future.
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Posted 1 year ago
Friendly and helpful. All emails and calls were replied throughout the whole process. Thoroughly recommended.
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Posted 1 year ago
Very happy with the service,and how long it all took,Gemma Barlow who managed most for me was brilliant,as well Amy skinner,both were great commentators throughout the whole process.thankyou so much.
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Posted 1 year ago
Chris and Keeley were very helpful thorughout, great communication, best deal possible. Highly recommended.
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Posted 1 year ago
Carl and Sharlene were absolutely fantastic and instrumental in helping myself & my partner secure our first mortgage. Carl made the what should be a difficult process very easy and we didn’t feel any stress with the process. I would highly recommend Mortgage 1st to anyone who either a first time buyer or looking to re-mortgage. We’ll certainly be using the services again in the future.
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Posted 1 year ago
Megan and Lewis were brilliant in sorting our mortgage for us. Great communication with me and my partner and did everything to find us the best deal without us having to worry about anything. Really recommend this company for your mortgage.
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Posted 1 year ago
Elliot and Paige have been excellent. Most communication done via text and the process to switch mortgages was very simple.
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Posted 1 year ago
Being a first time buyer, laurel made the experience very easy. We have had issues in the past getting a mortgage, and she made the experience a lot less stressful. She kept us regularly updated, and explained every step. We will definitely use her again in the future, and would highly recommend.
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Posted 1 year ago
Lauren was amazing through my mortgage application journey! Answered all my questions quickly, professionally and always put me at ease. Would definitely recommend!
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Posted 1 year ago
Sophie and Keeley are both assets to the Mortgage 1st team and it has been a pleasure dealing with them for my mortgage as a first time buyer. Both the mortgage selection and application process was made easy with their detailed information, and excellent advice given to be able to make an informed decision. Sophie was able to find me a better mortgage deal than I had been able to, which then gave me additional budget to find the perfect home. Keeley has kept me informed during each stage of the application process and once I was able to provide all required information, the mortgage was approved in no time at all! I would recommend Mortgage 1st to anyone, and will definitely return should I need another mortgage in the future. Many thanks to the both of you!
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Posted 1 year ago
Nikki and Preet have been fantastic from start to finish. The mortgage selection and application process have been made so smooth with their information, advice and guidance. Nikki was able to secure us a better deal than we could find ourselves, taking into account our circumstances. Preet has been responsive and timely in her collection of any additional information. From start to finish, our mortgage deal was found, applied for and approved in less than a week. Brilliant service and would highly recommend.
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Posted 1 year ago
Buying a first home is incredibly stressful, and for someone without a financial background securing a mortgage is the most confusing part. Laurel @ Mortgages First was able to boil down all the rates and acronyms into logical information we needed to make the right decision. Laurel went out of her way to make sure we got the best available loan at the lowest possible rate. I have and will continue to recommend Laurel to anyone in the market for a mortgage.
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Posted 1 year ago
From my initial conversation with Sophie I knew I had found a company that I could trust and who would work for me. The process has been so easy and stress free, I haven't applied for a mortgage for a long time so I was a little apprehensive, but it was a great experience. I could ask questions without feeling judged or silly, if I need another mortgage in the future I will definitely come straight to Mortgage 1st. Thank you Sophie!
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews