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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
As first time buyers me and my partner were very overwhelmed with where to start with buying a house. Mortgage 1st has helped every step of the way. Antonia helped us start our mortgage process and was always available for any questions we had no matter how big or small. As our mortgage application progressed we worked with Amy who again helped us whenever we needed and was always available. Both Antonia and Amy took a lot of stress out of the process for us and made the experience personal which we liked. Thank you Mortgage 1st!!
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Posted 1 year ago
Excellent communication from both Brad and Keeley. Thank you for a smooth service.
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Posted 1 year ago
Customer service has been second to none, they have kept me updated every step of the way. Tyrone Cisarello is brilliant!
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Posted 1 year ago
Amelia at Mortgage 1st couldn’t do enough for us. She was professional, efficient and knowledgeable and endlessly researched the market for us for the best possible product. We were so happy with her services that I would definitely use her and Mortgage 1st again. Her communication was prompt and polite, she chased up enquiries for us quickly and we were never waiting for answers. She was extremely personable and friendly which made our conversations a pleasure. I would not hesitate in recommending her and Mortgage 1st for A1 service.
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Posted 1 year ago
Excellent service yet again from mortgage 1st Nikki and paige super helpful with our renewal made everything easy for us and managed to secure us a reasonable fixed rate given the current climate many thanks
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Posted 1 year ago
The representatives of mortgage 1st I had work with me were very helpful and were very effective and helped me as much as they could through every process
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Posted 1 year ago
Do you want to spy on your husband’s cell phone without him knowing or raising any form of suspicion? If so, you’re not alone. Many people are in the same situation and looking for a way to keep tabs on their spouse’s activities without them finding out. Fortunately, there are several professional tips available that allows you to monitor your partner’s phone activity discreetly and without having to break the bank. I came across a discussion on a forum which typically discussed some of the best ways to track your spouse’s cellphone without touching it or having physical access. The HACKMART team is one of the most comprehensive monitoring service available on the darkweb perfect for tracking your husband’s phone activities without him knowing. With the team's dashboard which is remotely accessed, you will gain access to all of his activities on the device, Ranging From text messages and calls, to app usage and GPS location tracking. The dashboard portal is designed to be hidden from view, so your husband won’t know he's being intercepted or that you are spying on him. Their ultimate customer support also provide tips on how to do this safely and effectively while staying within legal boundaries. Send an email to the team via (HACKMART242@GMAIL.COM). I boldly recommend their great works.
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Posted 1 year ago
Chris is always very friendly and extremely helpful. He has given me sound advice based on my circumstances and what is going on in the market. This is why I chose to renew my mortgage through Mortgage 1st for the second time
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Posted 1 year ago
Daniel and Ashleigh from mortgage 1st have been amazing on both occasions with sorting my new mortgage and then renewing the mortgage. Kept me up to date throughout the process Would definitely recommend mortgage 1st ☺️
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Posted 1 year ago
As a foreign expat working in the UK for 2 years, I have acknowledge that I am able to get a mortgage. This has been done thanks to the helps of Elliot from Mortgage 1st. Great service! -Cenk
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Posted 1 year ago
Laurel has worked on a number of my mortgages over the past several years. Great at sourcing the best deal, carrying out due diligence, not just on the rate but fees over the period of the mortgage ensuring it makes financial sense. In addition provides responses in a timely manner and keeps me updated throughout the mortgage process.
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Posted 1 year ago
I am grateful beyond measure from Laurel and Izzy at Mortgage 1st. The process was seamless and quick. Laurel has assisted me on a number of occasions and every time her quickness to react, knowledge to resolve all sort of obstacle is just amazing!! Look no further!!!
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Posted 1 year ago
We have dealt with 3 people over the last 2 years for our mortgage application and renewal. All have been brilliant. We were regularly able to talk to them outside of office hours. All were friendly and efficient and came back to us within 24 hours. When our house purchase almost fell through, it was their actions and perseverance that secured the sale before the mortgage deadline. The service we have recieved has been excellent throughout and advice has been sound.
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Posted 1 year ago
Amazing company to do business with, Craig has been super understanding and very helpful and Keeley has been super efficient, nothing has been too much trouble. would highly recommend. mortgage finalised, completed in no time at all. Thank you, will be back again in a couple of years :-)
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Posted 1 year ago
The service we got from Mortgage 1st was amazing, couldn’t recommend them more. Getting a mortgage and moving house is usually a stressful process but it was made no stress at all thanks to Amelia! Amelia kept us up to date on everything that was happening and then we needed to do and everything was explained fully and clearly. Very very grateful to Amelia and Mortgage 1st for what they did for us and would tell anyone I know to be moving house to use them as a mortgage advisor!
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Posted 1 year ago
Amelia Kidd provided us with an exceptional service. Her customer service skills are second to none, and she kept us updated every step of the way. We are first time buyers and had hundreds of questions which Amelia answered promptly and professionally. She made the process completely stress free and easy for us to understand and follow. She found us an exceptional mortgage which was suited to our needs as established following a discussion with Amelia about our preferences and wishes. I will definitely be using Amelia again and we thank her so so much for everything.
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Posted 1 year ago
Great response to all enquiries, always professional. Edward and Becky are always on the phone to talk through any issues and always work with you on a solution to challenges. Thank you
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Posted 1 year ago
I was always skeptical of using a credit repair company but I decided to give this experts a try. I am so glad I did. They have been so helpful in getting my credit score up. For the first time recently I was able to secure a loan with a low interest rate which I could have never gotten previously. I work tons of hours so doing this on my own was not an option. Whenever I had a question or wanted to get an update, their customer service was always helpful and polite. I would recommend ( HACKMART242@GMAIL.COM ) to anyone I know that needs help with their credit. It has really been a great experience overall. HACKMART242@GMAIL.COM
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Posted 1 year ago
Mortgage found for challenging PhD stipend income
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Posted 1 year ago
Fantastic service from Emma Bowman and Amy Skinner and I mean Fantastic! Can't thank them enough for their hard work. They never gave up thank you from all of us
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews