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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Brilliant service from start to finish
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Posted 3 years ago
Incredible service. Made me feel at ease right away. As someone who had been in debt for years they helped me to get my mortgage sorted. Easy, fast , very professional. Answer questions even when the office was closed.
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Posted 3 years ago
Mortgage 1st helped take the stress out of looking for a mortgage & getting the best deal. From start to finish Chris Dunn's support was exceptional, answering our questions & returning emails Instantly, which helped speed up the application and whole process to enable us to complete ahead of schedule and secure the savings from the stamp duty holiday. Sarah Cave was also very supportive with getting the mortgage processed through. I would certainly have no hesitation in recommending Mortgage 1st to any of my friends or family in the future.
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Posted 3 years ago
Mortgage 1st helped take the stress out of looking for a mortgage & getting the best deal. From start to finish Elliott Skinner was so helpful answering our questions & returning emails quickly. Sarah Cave was then on the ball in getting the mortgage processed through. Everyone at mortgage 1st helped in getting us what we needed & I would certainly have no hesitation in recommending them to anyone.
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Posted 3 years ago
Eddy was great. He explained everything to me and my girlfriend so we had a great understanding of the process. He replied to all our questions very quickly and he was a really great guy. Thanks Eddy 👍🏻.
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Posted 3 years ago
Great service from Elliot,nothing to worry about when using his services.On the ball and so professional,honest and first class.Unfortunately due to covid banks not working at full pace but his service and company delivered as described! Recommend him to any body looking to buy property.
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Posted 3 years ago
Thanks to Danny Sykes who guided us through the process and made for a very quick and easy mortgage application, which was accepted within 3 weeks of getting in touch. We literally had nothing to do but send him our wage slips and bank statements. Everything else was handle swiftly and professionally by Danny and Chelsea, with no fee charged! Very responsive to our questions and queries. I will definitely use them again for future business and highly recommended!
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Posted 3 years ago
They were very quick, efficient and kept me in the loop with every step of the process
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Posted 3 years ago
I have just recently bought a property and used mortgage 1st to arrange my mortgage. Josh Weighell was my point of contact in the firm and I could not recommend him enough, everything was explained promptly in an easy to understand manner as were all queries made by me. I got a great deal and product. Josh really made the process and my life easy throughout. Would strongly recommend Josh for anyone looking for advice.
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Posted 3 years ago
Spot on service. Very transparent and quick throughout. No question was too little or inconvenient for Elliot, Chelsea and team. Made a tricky process so simple!
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Posted 3 years ago
We have recently completed on a property, and we used Mortgage1st to find us a lender. Carl Robbins was absolutely brilliant throughout the process and I can't recommend him highly enough. His responses were always prompt and his advice was clear and considered. Great service.
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Posted 3 years ago
Had some amazing help from Chris and Ethan. Really made my life easy and explained details simply. I really reccomend these as they were brilliant at keeping in contact, working around my times and understanding that for some people it's hard to understand mortgage processes.
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Posted 3 years ago
Very happy with the service I received. Everything was explained well and I got a great product.
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Posted 3 years ago
This is the second time I've used Mortgage 1st and Megan Kearney was my contact on both occasions. I'm really glad I could continue with Mortgage 1st, as from my point of view, it's basically effortless. Megan takes care of everything, including my occasionally inane questions, all on board and I'm confident to leave it in her hands. Everything is explained fully, and there were no issues. Highly recommended!
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Posted 3 years ago
Natalie made the Mortgage Application seem so simple. She kept me updated at every step and went the extra mile delivering and collecting documents to speed up the process. Will recommend her to everyone I know.
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Posted 3 years ago
Really easy and stress free way of doing business, highly recommend and will definitely be using them again.
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Posted 3 years ago
Natalie Ellis was exceptional in helping me with my mortgage application after hitting many hurdles due to my personal corcumstances. Her communication was first class, very clear and concise and nothing was too much trouble! Can’t recommend first mortgages enough very friendly and always going the extra mile to help. The service was fast and efficient and i was always kept in the know with the status of my remortgage.
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Posted 3 years ago
Fast, efficient and friendly service! Megan and the team made the whole process straight forward and stress free. Would certainly recommend using Mortgage 1st for an unbeatable service.
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Posted 3 years ago
Danny and the team gave amazing service from the very first interaction to the last. We would highly recommend Mortgage1st for any mortgage and insurance needs as they made it so easy. We’ll be back when our mortgage needs renewing.
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Posted 3 years ago
We were going through a long house moving process with lots of delays cropping up for various reasons, our seller withdrew from the chain leaving us very little time to purchase a new property in order to tie in with our buyers. I contacted Carl Robbins who took the time to gain our initial details immediately. Carl spoke knowledgeably on the various different products that were available to us and the process involved which was reassuring considering the laborious house moving process we had already been through. Once we had made an offer on a new house Carl recommended a mortgage that was suited to our needs and processed our application quickly. Communication was excellent from Carl and his team keeping us updated with at each stage. We received our mortgage offer quickly which allowed us to fit back into the chain and complete in good time. Having moved house a couple of times in the last few years and experiencing services from several other mortgage advisors I can confidently say that the service we received from Carl Robbins was outstanding and I have no hesitation recommending him.
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews