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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Great service , would recommend to anyone
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Posted 3 years ago
Superb support and professional help all the way from Mortgage 1st, including especially Katie Murphy and Chris Dunn.
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Posted 3 years ago
Didn't think it would be possible getting a morgage at out age but thanks to two members of the team our dream came true
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Posted 3 years ago
Our mortgage advisor Elliot Skinner has been brilliant throughout the service Mortgage 1st have provided. He was professional throughout, taking time to explain the process at each stage. Each time we had questions, Elliot was on hand to answer them in a prompt manner . Katie has been our mortgage processor and has been brilliant in communicating the latest developments of our mortgage application in an open a d friendly manner. I would highly recommend to others.
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Posted 3 years ago
Fantastic service from both Elliot and Katie - faultless! Prompt communication throughout and they kept us informed at all times They made the process quick and easy and took the stress away for us Highly recommended and will definitely use again
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Posted 3 years ago
We used Mortgage 1st for our mortgage and can’t recommend them highly enough. Both our mortgage adviser Elliot and mortgage processor Katie were extremely professional and knowledgable. Communication was excellent and the overall process was so quick and easy thanks to their great service. Nothing was too much trouble and they took the time to explain the process to us in depth making sure that we knew what the next steps would be at all times. Can’t fault the service we have received, thank you both!
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Posted 3 years ago
I can’t recommend Mortgage 1st enough - Elliot & Beverly dealt with our re-mortgage from start to finish in a professional & non-judgemental manner. Communication was excellent and we were kept well informed throughout. Great service! Many thanks!
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Posted 3 years ago
Katie and Elliot were fantastic and kept commuting every step of the way. They went above and beyond the call of duty to get out mortgage.
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Posted 3 years ago
Cannot praise Oliver and Beverly enough for supporting me through the remortgage process. They provide a high level of service, are able to speak over the phone or email when convenient for myself and are honest and transparent about everything. Highly recommend.
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Posted 3 years ago
I dealt with Chris many times and each and every time he kept me informed and updated and was super quick and efficient. Will use again.
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Posted 3 years ago
Chris has done another brilliant mortgage for me, I’m a gas engineer self employed getting a mortgage is difficult but Chris has made it seem so easy. Thank you Chris From Asid Abbas
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Posted 3 years ago
Wow!!! Having used mortgage brokers in the past, in comparison I can now see that we were previously receiving less than mediocre advice. I can't remember how I came to find Mortgage 1st but I am beyond glad I answered the phone to Ayesha that day. Her advice has been outstanding. The time she dedicated to our case and the service we received was the BEST we have ever had. We didn't feel rushed or stressed and she made the whole process so easy. I would highly recommend! Thank you
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Posted 3 years ago
Mortgage 1st have made the whole process of getting a mortgage as easy and stress free as it can possibly be. Natalie has been excellent and a pleasure to deal with.
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Posted 3 years ago
Always great service from Megan Kearney and the 1stMortgage team!
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Posted 3 years ago
Friendly professional very easy process we definitely recommend
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Posted 3 years ago
Wow. Again Wow. Not the first time I have used Natalie Ellis at Mortgage first and will not be the last. To say she has once again gone above and beyond to deliver a product that matched our specific needs would be an understatement. Her knowledge, communication and professionalism is outstanding. A true professional who really cares about her job and clients. Hollie who took over the completion of the application was clear, concise and quick with her communication. Great work from all involved. They come highly recommended from me andI will be using again in the future.
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Posted 3 years ago
Oliver and Beverly made the BTL re-mortgage process very simple for me. Communication was excellent, I always knew what was needed from me and where things were up to in the process. I have 3 more re-mortgages later this year and will be using them again.
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Posted 3 years ago
My mortgage adviser Vidhya was super helpful. I am a first time buyer and she explained the process of buying very well and was patient with all me queries. During latter stages of my application, Katie took over who was also very helpful and kept me informed on a regular basis. I would recommend Mortgage 1st for anyone looking for a mortgage. They're great!
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Posted 3 years ago
Katherine and Beverly have been extremely helpful throughout my partner and I’s first mortgage together. As first time buyers, we have had many questions but they have always been there to help and advise as much as they can. We are very grateful for their support throughout one of the most stressful things in life! We would definitely recommend Mortgage 1st to friends and family in the future.
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Posted 3 years ago
They are very proactive on all matters.
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews