Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
I'm pleased to report that we had excellent service from Mortgage 1st from start to finish. Oliver Page is extremely professional and gave us excellent advice throughout the process. We also had the pleasure of Keeley Craig handling our application. Keeley was always on hand to assist and help us with the constant questions we had!! As you can imagine the process takes a little while to complete and the customer service from Oliver and Keeley was excellent throughout - we couldn't fault them. Overall we couldn't reccomend Mortgage 1st highly enough - they're an excellent company and the staff make it!
Helpful Report
Posted 4 months ago
Harriette and Preet from 1st mortgage ,what great work,got me a mortgage,ever so great full,,,10 out of 10,God Bless.
Helpful Report
Posted 4 months ago
My fiancé and I had the pleasure of dealing with Chris and Paige. Chris worked around my work schedule and was incredibly professional and helpful. Paige was also incredibly professional and helpful, as well as rapid with responding to emails and questions. Well worth the price.
Helpful Report
Posted 4 months ago
We are first time buyers and Lauren Miller and Sharlene Risden made this process so simple and easy. Lauren was always there to answer questions and assist and I am so grateful for everything she has done. Thank you!
Helpful Report
Posted 4 months ago
Great service from Paige and Daniel
Helpful Report
Posted 4 months ago
Andrew Hunt and Beverley Hickman. These two were excellent in the help and aide they provided throughout the process. Will definitely be recommending them to friends and family in the future.
Helpful Report
Posted 4 months ago
We were supported by Laurel Ellis at Mortgage 1st, and the support she provided was impeccable. She was clear and transparent, proactive and creative in terms of solving problems and finding the best product to meet our needs. She was available whenever we needed to speak with her and I was able to ask the silliest of questions with no judgement! She truly has been a joy and I would recommend her to anyone thinking of using a mortgage broker.
Helpful Report
Posted 4 months ago
Laurel was very approachable and friendly and was in regular contact to discuss a variety of options, answering many questions from me. I would highly recommend Laurel and Mortgage first if you want a smooth efficient and no stress approach for your mortgage needs.
Helpful Report
Posted 4 months ago
Both Keeley and Danny was a great help , would definitely recommend.
Helpful Report
Posted 4 months ago
Our advisor, Elliot, has been such a great help to me and my wife through the process of arranging a mortgage and supporting us with setting up various insurance products, as well as putting us in contact with other colleagues for other products or services we were interested in. He really is a one stop shop for information on anything you would wish to know about the process of buying a house and all that comes with it. Elliot has been extremely thorough and helpful throughout the process, which was not straightforward (through no fault of Elliot's) and he was tenacious in terms of getting us the best deals that we could afford for each product. He has always been very responsive and informative in his communications with us and has provided great responses to any questions we had at any stage. We're grateful we have had Elliot on our team through this process.
Helpful Report
Posted 4 months ago
Keeley has been an absolute godsend, she got me out of a massive financial hole by sorting out a re mortgage for me. She explained things I didn’t understand in a patient and understanding manner, she chased solicitors and always got back to my emails quickly. I would highly recommend her services.
Helpful Report
Posted 4 months ago
Absolutely fantastic service 2nd time using mortgage 1st definitely would recommend them to anyone
Helpful Report
Posted 4 months ago
Sam Hodgson from mortgage 1st was very clear and helpful and made the process of getting a mortgage really straight-forward. I really appreciate the time you spent explaining all unknowns to me. You were very efficient, as well as very nice to deal with! Pass my gratitude to Sharlene who was very helpful also. I’ll definitely be recommending you! All the very best and thank you once again.
Helpful Report
Posted 4 months ago
Extremely responsive and helpful. Gave us a range of options and got it finalised through what felt like no effort at all. Thanks a lot!
Helpful Report
Posted 4 months ago
Mortgage 1st have made everything simple and straight forward from start to finish. Would highly recommend.
Helpful Report
Posted 4 months ago
Our mortgage product was renewed painlessly in a matter of days. We couldn't have asked for a better or more professional service. That's like gold these days.
Helpful Report
Posted 4 months ago
Great service from Megan as always. Made everything so straightforward, arranged to call us out of working hours to suit our needs and very helpful and knowledgeable. Will be using for 3 different renewals now over 7+ years.
Helpful Report
Posted 4 months ago
I recently had the pleasure of working with Mortgage 1st, and I cannot recommend them highly enough. From start to finish, the service I received was efficient, professional, and tailored to my needs. A special mention goes to Laurel and Paige, who both went above and beyond to make the entire mortgage process smooth and stress-free. Laurel was extremely knowledgeable and patient, taking the time to explain all of my options in detail. She ensured that I was well-informed and comfortable with each step, which made a significant difference during what could have been a stressful experience. Paige was also fantastic in terms of communication, keeping me updated regularly and ensuring that all of the administrative details were handled promptly and accurately. Their combined efforts gave me full confidence in Mortgage 1st. They are clearly a team who care about their clients and are dedicated to providing excellent service. If you are looking for a reliable, client-focused mortgage service, I would highly recommend Mortgage 1st, particularly Laurel and Paige for their outstanding support. Paul
Helpful Report
Posted 4 months ago
It is an absolute must that you use peak mortgages and protection they got us a remortgage went so smooth to help us live our 25 year dream! quick responses , explained in detail, tried to find a fault but no I couldn’t!!! Would not hesitate to use this company again absolutely ! 100%
Helpful Report
Posted 4 months ago
Wes was recommended to me by my previous broker who had since retired. He secured a product change for me with my current lender at a rate that I'm happy with, and best of all, with no broker fees. Wes handled everything with utmost professionalism; he was patient in explaining all options and recommending the option that looks out for my best interest, first and foremost. Everything was done quickly and the approval came almost instantaneously. I am really pleased and can't recommend Wes enough.
Helpful Report
Posted 4 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews