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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Danny and Hannah were really helpful. They found us a mortgage with a great rate and made securing it effortless. Thank you for all your help.
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Posted 5 months ago
Excellent service, communications and help
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Posted 5 months ago
Really helpful
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Posted 5 months ago
Lucy and Becky were very helpful in assisting me with getting my mortgage. All interactions were very positive and I’m grateful for all the help that has been provided. Thank you both!
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Posted 5 months ago
Edward and Becky from Mortgage 1st have provided me with an excellent service over the last 5+ years. Facilitating re-mortgages and mortgages in over 30 properties. They have found products and facilitated the process in enabling me to re-mortgage my property portfolio. I have found Mortgage 1st to be very efficient, polite, respectful, diligent and calm which are crucial traits required when dealing with mortgage applications! Thank you!
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Posted 5 months ago
Megan provided an excellent service and answered a multitude of questions I had as a first time buyer. Also, provided a bespoke mortgage for a covenanted property that was better than I had found myself. Would hesitate to recommend and suggest other buyers go through brokers. The financial benefits and assistance outweigh the costs.
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Posted 5 months ago
Excellent service from start to finish with our mortgage application,everything was made easy.cant recommended this company enough,Lucy and sharlene have been superb every step of the way.got to be one of the best brokers around.
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Posted 5 months ago
Nikki is fantastic. I have built a trusting relationship with her. Nikki listens to understand my personal context and always finds an offer that meets my needs. I am grateful.
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Posted 5 months ago
Such a fantastic team here at Mortgage 1st. Keeley and Amy are absolutely superb.
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Posted 5 months ago
So helpful and so easily to get hold off and always called us back I couldn’t have asked for a better service !
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Posted 5 months ago
This the 3rd time we have used Oliver and his team at Mortgage 1st. They have looked after us every time with the same care and attention getting us a great mortgage deal every time. Would recommend Mortgage 1st to anyone looking at securing a mortgage.
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Posted 5 months ago
Sharlene and Wesley were absolutely fantastic in helping us get our mortgage and insurances sorted out. From the very beginning, they were professional, knowledgeable, and always available to answer our questions. They made the whole process smooth and stress-free, guiding us every step of the way. We highly recommend Mortgages1st since they didn’t charge a penny and are so grateful to Sharlene and Wesley for their excellent service!
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Posted 5 months ago
Both Becky and Lucy were absolutely fantastic in helping me to secure my new mortgage. They ensured the process was seamless from start to finish and were always available to answer my (many!) questions. Would 10/10 recommend - thank you so much for all your help. Couldn't recommend more highly.
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Posted 5 months ago
Laurel was incredible and made the whole process easy. She managed to get me the best deal for my requirement. She was always there to help, support and even eliminated any anxiety I had. I couldn’t recommend her and Mortgage 1st enough.
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Posted 5 months ago
Both Daniel and Amy were fantastic helped me to navigate everything easily. Couldn't have asked for better advisors.
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Posted 5 months ago
Mortgage 1st have helped us to buy two houses now and service has always been brilliant. They are approachable and are always on hand to help with anything. When buying our house, they have taken the stress out of it all for us. We wouldn’t use anyone else now.
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Posted 6 months ago
Mortgage 1st are second to no one, they are an amazing organisation with the finest members of staff available anywhere in the country. Elliot is an absolute diamond he has the patience of a saint and his knowledge of a top economist, he knows the mortgage industry like the back of his hand he helped iron out all our problems and negotiated an amazing deal for us and so quickly too. Then in the next stage of the process Amy helped guide us through the final stages and as with Elliot she is absolutely amazing and couldn't do enough for us, both Elliot and Amy answer every email without delay with fabulous full and complete advise worth its weight in Gold. I will recommend Mortgage 1st to everyone I meet who requires expert help and assistance with finding a Mortgage. They are simply the best in the market, period.
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Posted 6 months ago
I have been using Carl Robbins at Mortgage 1st for a few years now to handle my re-mortgage requirements. Carl and his colleagues have always managed to get me a good deal and have been extremely helpful and professional throughout. I would definitely recommend their services to friends and family.
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Posted 6 months ago
Danny is excellent - really informative and knowledgeable. Understood our needs and was able to offer the perfect remortgage solution and followed that up with excellent life insurance advise. Once we’d agree to proceed, Keeley stepped in and ensured we were kept up to date and managed the lenders requirements for us ensuring we were able to provide all the necessary information - Cannot speak highly enough of them.
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Posted 6 months ago
I’m a first time buyer and Chris has been so helpful throughout my mortgage process. Thank you to both Chris and Hollie, both gave an amazing service. I would highly recommend Morgage 1st
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Posted 6 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews