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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
The clue is in the name Andy and his colleagues are 1st Class. Always happy to help and nothing is ever a bother. Looking for a Mortgage, look no further than Mortgage 1st. Thanks again guys
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Posted 3 years ago
As first time buyers, we was assigned mortgage advisor Shaun Burke and mortgage processor Amy Skinner. Throughout our entire house buying experience and setting up a mortgage shaun has gone above and beyond. Nothing was ever too much trouble. No matter how silly the question or what time of day it was he was there to help. The whole process was stress and hassle free. Dont think we could have done it without him. Also a special thanks to Amy for processing the mortgage for us in such a speedy time frame and keeping us updated with everything. Wouldn't hesitate to recommend these and will be using this company in the future. Keep up the good work both of you! đź‘Źđź‘Ź
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Posted 3 years ago
Andy has helped us buy our first house and get onto the property ladder. We can’t thank him enough. He advised and guided us through it all step by step and was brilliant as we didn’t have a clue about anything. Can highly recommend this service without a doubt. We will be definitely using Mortgage 1st again.
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Posted 3 years ago
I’m not one for leaving reviews but I wanted to express that the service I have had from mortgage 1st has been perfect. Andy and Chelsea have jumped through hoops and kept me in the loop all the way through. I can’t stress enough how amazing the service has been. I would recommend this company to anyone looking for a mortgage. 10/10 service.
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Posted 3 years ago
Easy process, gathered and dealt with all the documents efficiently and got us the mortgage deal we needed.
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Posted 3 years ago
Had issue with previous broker couldn’t get mortgage completed and wouldn’t give a reason. Carl from mortgage 1st completed the mortgage in two months. Always answered the phone, very helpful and very friendly. Highly recommend
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Posted 3 years ago
Elliott was an absolute star, he made the whole process very efficient and easy from arranging an appointment, to organising a credit report, obtaining quote and processing the application. The communication was brilliant too, I was kept informed and had the option to discuss and ask questions where required. Thoroughly recommend this service.
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Posted 3 years ago
Made the whole process quick and easy. Answered all and any questions or queries I needed to raise. Would recommend to anyone đź‘Ť
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Posted 3 years ago
Megan and Mortgage 1st have helped me change my Mortgage again. They helped me move last year and we ported our Mortgage so they have just helped us with that too as part of it was up. 100% recommend them every time, have used them for years now.
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Posted 3 years ago
Carl was great - took his time to explain what was on offer, what would best to go for and kept me in the loop throughout. We purchased a new build which was delayed; Carl ensured the extension to our offer was granted & was patient throughout. I recommend Carl & Mortgage 1st 110%. Will be back when it’s time to renew!
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Posted 3 years ago
This was the first time we ever buy a house and first time I get a mortgage. Never thought that we could get a loan for a home until I spoke to West via H A C K W E S T @ W R I T E M E . C O M and explain about our credit situation. West assured me of getting my credit fixed as well as raising my score which he did. All the worries that we had when I first started the process quickly disappeared within the first few days we spoke to West. He was very professional and on time in everything that he promised. If I recall correctly, the whole process took about 9 days. Compared to what some of my friends had with other companies, this was a breeze. I strongly recommend using Hack West Credit Specialist for your credit fix, chex system, DUI fix, et al.
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Posted 3 years ago
Highly recommended, always easy to get hold of and always on the other side of the phone and easy to talk to , and without a doubt definitely worth the fee.
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Posted 3 years ago
Always a pleasure to deal with Mortgage 1st. Very professional service every time we deal with them. Would highly recommend.
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Posted 3 years ago
Mortgage 1st has made it possible for us to receive our first mortgage offer and buy our 1st home. Without the guidance and support of Chris and Becky on all areas of documentation and the process we would of found it very difficult to understand all involved in the process. They were a very reliable source and always approachable- responding to us promptly to help us deal with our case. Highly recommended
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Posted 3 years ago
I was a little dubious going with this company in the first instance due to always using a financial adviser i and most of my family usually use. However, Mortgage 1st exceeded my expectations, Becky and Elliot secured me a fantastic rate for a re-mortgage the service was seamless and hassle free from start to finish. I will definitely use them again and the rest of my family are currently lining up to use them also going forward.
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Posted 3 years ago
Really easy to talk to, give great advice and if they don't know it themselves they know who you can ask. Not pushy at all but very helpful especially for first time buyers! Well worth every penny
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Posted 3 years ago
Excellent company and super professional and patient in assisting. Vidhya and Beverly are assets to the company. I highly recommend to ask for them when contacting the company.
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Posted 3 years ago
Shaun and Hollie have been really helpful and lovely. Given me useful advice and very prompt at answering my questions. Made things very simple and clear which I needed as a first time buyer.
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Posted 3 years ago
Vidhya Devabhai is number one! I have been on maternity leave twice in the past 2 years which made moving home feel impossible and complicated! Vidhya helped so much, keeping us informed and breaking down those words that we wernt quite sure of helping us understand the mortgage and our needs. We are now in a much more spacious home that we love. We feel like none of this could have been possible without Vidhya making us feel like we can do this. Huge thank you for your support on our new home journey! HIGHLY recommend.
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Posted 3 years ago
Outstanding service
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews