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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,395 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Professional, friendly and very efficient! Following a mortgage rejection, I was able to get a new mortgage through to formal offer within 10 days. I worked with Megan Kearney and Amy Skinner, both of whom were very supportive me and my partner's situation. Would recommend using Mortgage 1st.
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Posted 2 years ago
Just want appreciate Oliver and Becky they made our entire experience a seamless one, cannot praise them enough, responsive, pro-active and efficient. Oliver have walked us through what could have been a challenging process. Shame that I cannot give ten stars, Even though other brokers let us down they were able to back up and secured our mortgage. I will surely recommend them.
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Posted 2 years ago
Quick and friendly
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Posted 2 years ago
Great company great service
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Posted 2 years ago
Really pleased with the service from Mark and Becky. Great communication, really helpful, can't fault it.
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Posted 2 years ago
Professional and quick they managed to get me something that worked for me where others failed to
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Posted 2 years ago
When looking around for a Mortgage advisor, I was quickly recommended Mortgage1st by two of my colleagues! So, I made a quick call and got a call setup with Natalie asap. Natalie has been nothing but fantastic and gone above and beyond with assisting us as we were first time buyers! She has been really helpful and really has made our experience a lot better because of it. I'd 100% recommend (and already have done) Mortgage1st and Natalie for anyone looking for some mortgages advice. I really can't thank Natalie enough. She's been fantastic. Thank you!
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Posted 2 years ago
Cannot praise this company enough, responsive, pro-active and efficient. Chris Dunn our advisor and Katie Murphy in the admin team have walked us through what could have been a challenging process. Shame that I cannot give ten stars.
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Posted 2 years ago
It’s a shame I had to post this as I was really happy with our first experience with Oliver. So I have referred friends and family. Upon Successful completion of a referral I was then told referral fee is not payable as I had cancelled a life insurance policy arranged by them as this did not include my daughter. They penalise you for worrying about your own future. Very much so Oliver couldn’t care less because commission was taken back from him.
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Posted 2 years ago
Hi Chelsea As per our conversation, We apologise that our adviser misunderstood the T&Cs of our referral scheme in this instance and I can confirm that the referral fee has now been paid to you in full We are glad that you felt the mortgage advice given to you was so good that you referred us to family and friends and now that this misunderstanding has been resolved we hope that you will continue to do so in the future All the best Mortgage 1st
Posted 2 years ago
I was fortunate enough that someone recommended Chris Dunn to me and I honestly could not be more grateful. I was really worried about the whole process, the affordability and all the different packages and whether or not I could find a mortgage to fit my requirements. He was extremely patient with me and reassuring, taking away the worry and just dealing with it. Everything he offered he delivered on and was so efficient. He managed to secure me a fantastic mortgage rate, which was well within my affordability and the offer came through so quickly and easily with very little effort on my part. Nothing was too much trouble and the process was very smooth. I really cannot recommend Chris highly enough. Thank you!
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Posted 2 years ago
Really happy, provided great customer service and always available to answer any questions.
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Posted 2 years ago
Natalie is just amazing. From the initial phone call it wasn't like dealing with a business she felt like an old friend! She has been there at every step and listened to me panic about silly things and reassured me the whole way through. She is an absolute star. Can't thank you enough.
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Posted 2 years ago
Chris was very quick to respond to my many questions and "what if's". He explained everything to help me make the right decision for my own needs. And no pressure or pushing to sign up. All without having to pay a fee. Excellent service which has saved me a week of work and given peace of mind that i dont need tp worry about increasing mortgage payments any time soon!
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Posted 2 years ago
Just want appreciate Superstar Elliot together with Hollie made my entire experience a seamless one. Even though other brokers let me down they were able to pick me back up and secured my mortgage. Super excited about my new home and would recommend both in my sleep.
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Posted 2 years ago
Highly recommend. We are first time buyers and the whole process is very mind boggling, which is probably why we left it so long! Not long after having a conversation with Ayesha, we received our Agreement in Principal. I cannot thank Ayesha King enough, she made the process easy and straight forward for us, the whole process was done by phone and email and was there every step of the way, also helped so much with some of the silly questions I had as I really didn't have a clue. Also a massive thank you to Amy Skinner as well for keeping us updated and being very helpful in all that you did. Ayesha and Amy, you really did make a dream turn into reality. We are truly grateful and appreciate all you did for us. When the fizz is opened, we shall be raising a glass to you both. Thank you sooooo much.
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Posted 2 years ago
Faye and Danny have been super helpful to us. Finding a mortgage is a minefield and we would have been lost without their guidance and support. Thank you
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Posted 2 years ago
We are first time buyers, not a clue where to start, and our mortgage adviser Megan was extremely helpful, she went above and beyond to get us what we asked for and the best deals even when small bumps in the road appeared. We always had regular updates on progress and was able to contact her at any point with really fast replies. Once completed Megan has still continued to help us with any questions and further information needed. Would highly recommend mortgage first to anyone. And will definitely be using them in the future. Thank you so much for all your amazingly hard work to help us achieve buying our first house.
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Posted 2 years ago
Faye and Katie have been amazing through several (sometimes not straightforward!) personal and buy-to-let mortgages. What impresses me most is the level of communication - I always know what's going on without having to ask. I'll definitely be using Mortgage 1st for all my future borrowing needs.
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Posted 2 years ago
Hayat and Hollie provided great support for our re-mortgaging. We were supported from day one to completion. They kept us informed about every step of the procedure and gave us a clear understanding of what to expect. Information was accurate, and responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make decisions quickly. We appreciate their support and highly recommend Mortgage 1st as a reliable and professional company.
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Posted 2 years ago
Oliver and Kirsty really helped us in securing our first mortgage. As first-time buyers the process can be daunting however they made sure we had a clear understanding throughout and most importantly were always contactable. I would highly recommend them if you are looking for a mortgage broker.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,395 reviews