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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
I would highly recommend your advisor Andrew Hunt. This is the first time I have remortgaged and he explained the process very well and made sure I received a good deal that would be suitable for me. Nothing is too much trouble and even after I had my mortgage offer he was still happy to answer any questions I had. Will be recommending him to family and friends
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Posted 3 months ago
Our service has been amazing from Chris and Bev. They made our remortgage process extremely easy, smooth and stress free. Chris is extremely knowledgeable, he listened to our needs and found the best mortgage deal for us and kept us informed throughout the whole process. I would highly recommended Mortgage 1st to anyone applying for a mortgage/looking to remortgage and I will definitely be recommending to family/friends. Thank you both.
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Posted 3 months ago
Dave and Paige at Mortgage 1st were 1st class from the moment I called for a mortgage in principal to finding a property and getting an offer. As a first time buyer they explained everything to me and were always willing to answer any queries I had. Couldn't have asked for anymore from them. Highly recommend.
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Posted 3 months ago
Once again Andrew Hunt provide an excellent level of service, quick, efficient and precisely what I was after, renewing my mortgage within a few days. I fully endorse and recommend his services whether it’s for new policies or renewals.
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Posted 3 months ago
With other brokers unable to help us, Harriette quickly sourced us the right mortgage with Paige efficiently processing the mortgage to the end. Would highly recommend Harriette, especially for non straight forward cases.
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Posted 3 months ago
Reliable, understands needs, provides options, flexible, friendly & great speedy service. Have been using for years and will continue to do so
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Posted 3 months ago
I can not recommend Laurel highly enough. She was so patient with my wife and I, who were very indecisive, and asking far too many questions! Thank you again!
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Posted 3 months ago
It was a smooth journey for myself and my husband as 1st time buyers Laurel and keeley were very helpful and and answered all our questions at any given time They were professional throughout the whole process of purchasing our home down to life insurance policy 😊 Thank you both and God bless
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Posted 3 months ago
They have been a great help throughout my process, and everything was really seamless. Whenever there was an issue with solicitors, they were quite proactive. Sam and Preet were especially proactive. Thank you again for your help.
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Posted 3 months ago
Laurel was very understanding of our specific remortgage needs and found the best value products on the market quickly despite unpredictable interest rate changes. We always felt very well looked after - thank you!🙏
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Posted 3 months ago
Laurel was a great help when helping us find the right life insurance for us. She was very patient while we were concerned everything. Would highly recommend Laurel to everyone.
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Posted 3 months ago
Loaren and Preet are really efficient, they helped me to get my finances sort within no time. Always approachable and quick response
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Posted 3 months ago
Lauren and Beverley have been absolutely fantastic. As a first time buyer they have made the process so straightforward and been a great support every step of the way. They've explained everything in a clear and easy to understand way, helping ease any stresses or worries allowing me to focus on the excitement of getting my first home. They put together the best deal and helped find a mortgage that works for me, as well as helping with my life insurance. I wouldn't hesitate to recommend Mortgage 1st, especially Lauren and Beverley, and will absolutely be coming back to them in the future! Thanks so much!
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Posted 3 months ago
Mark and preet have been brilliant throughout the process of buying my first home. They have responded to any enquiry in a timely manner and made the whole process a lot less stressful. They have been extremely helpful. I Would definitely recommend mortgage 1st
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Posted 3 months ago
We decided to use Mortgage1st to help us by our first home, and i am so glad we did. Laurel our mortgage advisor was so helpful and helped us fully understand the whole process. She made sure things were done swiftly and the process was smooth even when things got complicated. Keeley our Mortgage Procesor was also excelant, and made sure we were kept informed at each stage of the application. I couldn't recommend them more!
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Posted 3 months ago
Elliot & Beverley were amazing from start to finish. Me and my partner are so glad we opted to use Mortgage 1st as the process was stress free, and all questions we had were answered promptly. Couldn’t recommend them both enough, 5 star service!
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Posted 3 months ago
Laurel and Paige were excellent as usual. Always go above and beyond. Would certainly recommend as a 5 star service
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Posted 3 months ago
Laurel was excellent once again.. Went above and beyond. Repeat customer
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Posted 3 months ago
Laurel Ellis is a credit to your company. Her professionalism, knowledge and reliability is second to none. She managed to secure me a great rate mortgage and answered (my many) questions promptly. I wouldn’t have been able to do this without her help.
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Posted 3 months ago
Laurel was so attentive and thorough in supporting me with a suitable mortgage deal. She listened completely to my needs and made lots of options clear to me. Her communication was prompt and thorough and I will not hesitate in going back to Laurel for all my mortgage needs.
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Posted 3 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews