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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
The whole process was stress free. Shaun and the team were wonderful and quick to respond to any questions. They helped us with getting our first home, we are so grateful! I would 100% recommend!
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Posted 3 years ago
After having quite a complex financial history, Elliot Skinner and Hollie Kilraine managed to secure a mortgage. They both worked tirelessly to achieve an excellent outcome. And although the mortgage company were slow to communicate, Hollie consistently chased them throughout the process. The charge for their service was more than reasonable, especially the amount of time they both invested into achieving the mortgage. Again thank you to both Elliot, Hollie and the team at Mortgage, I could not have done this without you.
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Posted 3 years ago
Chris Dunn was great throughout! He was so friendly and helpful, making the process a lot less stressful for us! Couldn't recommend enough.
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Posted 3 years ago
Brilliant service, especially from Andy Lunn who was my broker and helped me every step of the way!
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Posted 3 years ago
Excellent service ....especially thanks to my broker Advicer Josh Weighell
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Posted 3 years ago
Elliot Skinner and his colleagues provided an excellent service, very helpful and gave me lots of options whilst keeping things as simple as possible throughout. I'd definitely recommend to family and friends and would be my first point of call again in the future. Thanks again !
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Posted 3 years ago
Carl Robbins and his team were excellent from start to finish. Could not fault them and I would recommend them to all friends and family.
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Posted 3 years ago
We have used Andy from our very first house move and he is brilliant we have just moved again and Andy and Chelsea have made the progress straight forward and stress free and the service they provided was excellent we would highly recommend to friends and family! Thank you again!
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Posted 3 years ago
Had the pleasure of sorting my mortgage out with mortgage 1st, Carl our mortgage advisor was spot on. He was polite, helped us through every stage brilliantly and was also willing to message me in out of work hours which was brilliant for me due to my job. I couldn't recommend mortgage 1st enough, especially if your a first time buyer and haven't got a clue.
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Posted 3 years ago
Elliot skinner went above and beyond to secure my mortgage. 5 star service. Highly reccomend.
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Posted 3 years ago
Carl Robbins and Chelsea Hitchen were brilliant throughout the whole process - always approachable, went above and beyond to be accommodating to our schedules, listened to any questions we had and always gave sound, considered advice. Everyone we spoke to from the office was also friendly and helpful. Thank you very much - you've been a guiding light in the otherwise stressful and confusing process of buying a house. Would definitely recommend.
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Posted 3 years ago
The process of finding a mortgage that was right for us was made incredibly easy by Elliot. He was able to provide us with many options that suited our needs and was available whenever we needed help or information- he even agreed to call us outside of office hours to suit our busy working schedule. Speaking to Elliot was like speaking to a close friend. I will definitely be recommending him to others I know in the same position as we were.
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Posted 3 years ago
We had a great experience with the team at Mortgage1st! Our advisor was very knowledgable and quick to respond to our questions. He helped us to quickly get out Help to Buy application through and several high-street lender offers for our mortgage. He truly helped us (first-time buyers) to easily get through a confusing and complicated process. We are so grateful all they have done for us. Thanks Hyat and Beverly!
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Posted 3 years ago
mortgagefirst..first rate! We had a difficult journey with two other companies trying to arrange a mortgage but once someone had recommended this company it was plain sailing...they kept us informed on a regular...sometimes almost daily basis of what was needed and where we were in the process....they shopped around to get us the best deal and our Advisor Faye Dawson was professional, pleasant, informative and empathetic to our needs. I have since recommended this company to friends.
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Posted 3 years ago
When looking for a Mortgage I asked around a few friends and family and the same name kept coming up; 'Mortgage 1st'. I was put in touch with Andy Lunn who immediately removed all the stress and worry and instead gave me a boost of confidence - My circumstances at the time were tricky (Self employed + buying a Property that needs extensive repairs + at the time having a company that was closed due to national restrictions / furloughed).. Previous Mortgage Advisers that I spoke to prior to this told me that it would be virtually impossible to find a lender happy to give me a Mortgage due to the above factors, however Andy explained to me quite simply over the phone what we would need to do / show to lenders to prove that I would be an eligible candidate for a mortgage.. The whole process was easy peasy, Andy found me a lender, with a great rate, submitted the application, Done! It really was that simple. I got a phone call from Andy two weeks before I expected one, which said the whole application had been approved and we were good to go, I could not believe it. Im sat in the house right now that other Mortgage Advisors had told me I would not be able to buy! I could not recommend Andy / Mortgage 1st enough! Chelsea Hitchen was also superb - Constantly keeping me up to date with the process, informing me every step of the way and always answering the phone when I called. I will only ever use this company again in the future. Honestly cannot thank you enough!
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Posted 3 years ago
As first time buyers, we appreciated how Chris Dunn guided us through the whole process with patience and utmost professionalism. He was always available to answer our queries and helped us with all the applications and insurance. We would highly recommend Mortgage 1st and specifically Chris Dunn to anyone looking to get a mortgage.
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Posted 3 years ago
Already left a review but I forgot to mention Chelsea who processed our mortgage. Chelsea’s was also lovely, very helpful and made everything very smooth and easy
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Posted 3 years ago
Myself and My partner had been trying to get on the property ladder for over a year! We had a very complex situation with furlough and new jobs. We had spoken to other mortgage brokers but no one seemed to be able to help. Then can a phone call from Chris Dunn! He was a lovely person, he listened to the complexity of our situation and was on the end of the phone any time of the day. He gave us great Honest advice and talked us through various options. After what felt like an eternity of trying to get a mortgage approved Chris managed to secure a great mortgage for us within days! Would definitely recommend mortgage first and in particular Chris Dunn as we can’t thank him enough for all his help
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Posted 3 years ago
From the minute I contacted Mortgage 1st they have been amazing. Elliot was so quick to get in touch with me and made the whole process so easy. I can’t recommend them enough and will definitely be using them again for any of my mortgage needs. Elliot was just fantastic and made the process completely stress free.
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Posted 4 years ago
Big thank you to Carl, helpful is not the word. Would highly recommend. He was very helpful thought out and always returned my calls/what’s apps, nothing was to much trouble. Thanks for all your help
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Posted 4 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews