Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
We used Joseph Alvey as our broker and we couldn't have been happier! As first time buyers we were pretty clueless and anxious but Joseph walked us through the steps, provided us with lots of information and options and took the time to explain things we didn't understand. He always responded within 24 hours and we had our DIP come through within 3 weeks and mortgage offer within 6 weeks. We couldn't have asked for anything else from him and don't have any feedback on anything he could have done better, because he was brilliant!!
Helpful Report
Posted 1 year ago
Mortgage First It was very precise in helping me to get the Mortgage in the first place, then also assisting me for the re-mortgage after 2 Years fixed deal. Thanks to Mortgage First for you support.
Helpful Report
Posted 1 year ago
Emma and Katie at Mortgage 1st were outstanding in securing myself and my partners mortgage. Starting with Emma, who is extremely knowledge and kept myself and my partner updated throughout the application process. Finishing with Katie, who couldn’t do more to assist with the mortgage application. Collectively we couldn’t have asked for a better team. I would highly recommend Mortgage 1st, specifically Emma and Katie. Huge thanks!
Helpful Report
Posted 1 year ago
Elliot & Katie were absolutely fantastic in making the process seamless from start to finish. They were incredibly patient, informative and professional at all times. The made the entire process stress free and I would have no hesitation in recommending them to family and friends. Thank you both so much.
Helpful Report
Posted 1 year ago
Great customer service from mortgage1st staff. Whole process started mid June mortgage approved by 22 aug. Still awaiting completion date but Thank you very much for all your help Amelia Kidd, Keeley Craig and Becky. Extra thank you to Amelia for answering all my endless questions.” And advice.
Helpful Report
Posted 1 year ago
Customer service is top notch. In constant contact with updates and information. Very very helpful. Thank you to Chris Dunn in particular who helped and supported at every step
Helpful Report
Posted 1 year ago
Edward and Keeley were very productive throughout the process. Keeping me informed every step of the way. Would recommend to anyone. Once again thanks for your time and effort.
Helpful Report
Posted 1 year ago
Elliot and Keeley were very helpful in keeping me informed ever step of the way and getting me a good deal on my mortgage. So customer service was excellent and dealt with very quickly.
Helpful Report
Posted 1 year ago
Jade and Keeley were both friendly and helpful, gave sound advice and correspondence was prompt and efficient. Thanks both of you, I felt the process couldn't have gone any more smoothly
Helpful Report
Posted 1 year ago
Incredible!! Jade was super friendly and very helpful. She understood my situation very well, and offered the best advice and Mortgage. I highly recommend it!! Thank you Jade and Amy :)
Helpful Report
Posted 1 year ago
We have had the best experience with Danny and the team. Highly recommended and are currently seeking other insurance with them also.
Helpful Report
Posted 1 year ago
Super helpful folks I will gladly recommend to my friends and families
Helpful Report
Posted 1 year ago
Second time we've used Mortgage 1st and can't speak highly enough of them. Chris goes out of his way to find the best deal for customers (not necessarily the best deal for himself or the company). Would recommend to anyone, especially if you have circumstances that may make it more difficult than usual to get a mortgage.
Helpful Report
Posted 1 year ago
Incredible! We felt overwhelmed by the market's generic offerings until Amelia Kidd, an exceptional listener, expertly guided us through our unique mortgage needs. Amy Skinner stepped up brilliantly, ensuring a successful transaction. The mortgage1st team is outstanding!
Helpful Report
Posted 1 year ago
Mortgage first have been fantastic from start to finish, I have used them for a few of my mortgages and each time they have been fantastic. They have been on hand to answer all questions and go through many options, they always respond to any questions in a timely manor and always chase up the banks for any outstanding queries. I have been in touch with Edward and Becky throughout our latest mortgage process and I have to say they have been excellent! I would 100% recommend these guys and I will be using them again without a doubt!
Helpful Report
Posted 1 year ago
Carl Ive dealt with before, always polite and tries his best and Keeley was the same way. Cheers
Helpful Report
Posted 1 year ago
Staff were very helpful and was quick to answer any concerns and kept us informed at every stage. We feel that we have received sound advise and support in obtaining the best deal to meet our needs. we received all information that is also eco friendly saving on paper. We would recommend them to others.
Helpful Report
Posted 1 year ago
Thank you for an exceptional service Craig and Sharlene. A fast and extremely friendly and efficient service. Don’t forget that work-life balance Craig!! Many thanks, Lizzie
Helpful Report
Posted 1 year ago
Thank you to Edward and Amy on pushing through our mortgage offer. Have used them on numerous occasions and they always deliver an efficient and professional service. Obtaining the best market rates and keeping you upto date at all times. Highly recommended.
Helpful Report
Posted 1 year ago
Fast, efficient experience. Thanks to Sophie and Keeley :)
Helpful Report
Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews