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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
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Anonymous
Anonymous  // 01/01/2019
Carl Robins was very supportive throughout my first time home buying journey. Very professional and patient.
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Posted 11 months ago
Great service, lovely people
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Posted 11 months ago
Provided a good deal based on our individual circumstances. Efficient, productive and professional.
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Posted 11 months ago
Daniel and Paige have made the remortgage process super easy for myself and my wife. They’re lovely people too! Won’t hesitate to use them again when it comes to doing it all again!!!
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Posted 11 months ago
Absolute pleasure working with Harriette. Once again she has found me a great deal, I can’t recommend her highly enough! Excellent communication and great service through out from the team. Thank you Harriette!!
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Posted 11 months ago
Chris was amazing helpful with advice and mortgage offer process.It was so fast and effective would highly recommend Mortgage 1st to anyone needing advice and mortgage to contact them won't disappoint 😊
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Posted 11 months ago
Laurel was incredibly helpful from the first consultation to getting our mortgage offer. I would highly recommend Laurel to anyone needing advice and support with a mortgage 😀 our mortgage processor Amy was also efficient and helpful with questions and progression of our case!
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Posted 11 months ago
Responsive and helpful. Great service. Would recommend
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Posted 11 months ago
We are so happy we have had our mortgage offer completed! We definitely recommend Harriette! She was super friendly and took a lot of pressure from us! So thank you Harriette! You truly are the best :)
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Posted 11 months ago
Very helpful and has made the process easy.
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Posted 11 months ago
Great communication, very responsive, and generally excellent customer service. My advisor, Laurel Ellis, went out of her way to find the right financial solution for my needs. Both she and the mortgage processor, Sharlene Risden, both held my hand all the way through the process, unblocking issues as they arose. I would highly recommend to others.
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Posted 11 months ago
Mortgage 1st was proactive and very attentive all the way. Danny and Preet did a superb job of reaching out to stakeholders promptly with timely updates. I say thank you to the team.
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Posted 11 months ago
Megan was great, always on the end of the phone when needed.
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Posted 11 months ago
Exceptional Service and Support from Megan Kearney at Mortgage 1st I cannot praise Megan Kearney from Mortgage 1st enough for her outstanding support and dedication throughout our mortgage process. From the moment we reached out for assistance, Megan went above and beyond to ensure that our family's needs were not just met, but exceeded. Megan's expertise and attention to detail were evident in every interaction we had with her. She took the time to thoroughly explain all aspects of the mortgage process, patiently answering our questions and guiding us through each step with clarity and professionalism. Her knowledge and guidance instilled confidence in us, making what could have been a daunting experience remarkably smooth and stress-free. What truly sets Megan apart is her genuine care and commitment to her clients. She listened attentively to our concerns and priorities, tailoring her recommendations to suit our unique situation. Her proactive communication ensured that we were always kept informed and updated, providing reassurance and peace of mind throughout the entire process. Not only did Megan secure us an excellent mortgage deal, but she also went the extra mile to advocate for us and negotiate on our behalf, demonstrating her unwavering dedication to achieving the best possible outcome for our family. Thanks to Megan's unwavering support and tireless efforts, we are now proud homeowners, and we owe it all to her expertise, dedication, and exceptional service. If you're in need of mortgage assistance, look no further than Megan Kearney at Mortgage 1st. She is truly a shining example of excellence in her field, and we are immensely grateful for all that she has done for us.
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Posted 11 months ago
Megan has been brilliant and has gone above and beyond to help us with our purchase and has been so patient with us during the ups and downs of house buying.
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Posted 11 months ago
Oliver was absolutely wonderful, I am a very anxious person and non of the mortgage process was stressful, he was very professional and has superb interpersonal skills. He was clear and precise and explained everything well and did not mind me asking a load of questions when I was unsure, he explained all terminology and processes that are required and I was informed me about every step. I would 100% recommend Mortgage 1st to anyone to help take the stress away from mortgages especially first time buyers like myself. Oliver found a fantastic mortgage rate and deal for me during a very worrying time when the rates were higher than usual. I could not recommend Mortgage 1st or Oliver highly enough.
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Posted 11 months ago
Megan Kearney has helped us with our rate change on our mortgage and she also helped us with adjusting our life/health/mortgage insurance policies. Megan's advice the whole way through was honest, direct and quite clearly in our best interests which definitely builds a strong bond of trust. With our insurance policies she was immediately fighting our corner when our current provider were reluctant in looking into things that we needed, she was on their case trying to get it done and dusted and when it became apparent that they weren't going to be the company for us she found us a new provider who not only met all our needs but also gave us the BEST value for money. The work she does behind the scenes is something not to be underestimated. She's incredibly humble and will play things down but trust me that woman is GRAFTING and she's doing it all for you. Night or day. You're in great hands with her. Would recommend one million percent. There's no doubt in our minds who we will be contacting when our next terms end. Thank you again.
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Posted 11 months ago
Lauren and Becky were so efficient, professional and delivered above and beyond my expectations. Great communicators. Would highly recommend, made my whole experience stress-free.
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Posted 11 months ago
Fantastic service from start to finish. Jonathan has always been clear and open with his feedback and responses. Very quick to action and get the process rolling. Would recommend to anyone looking at getting a mortgage
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Posted 11 months ago
Friendly service, speedy responses and made the whole process feel very simple. Huge thanks to Lucy and Keeley who were great throughout.
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Posted 11 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews