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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Chris Dunn organised a mortgage which will save me a significant amount of money each month and was easy to contact and responsive throughout.
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Posted 4 years ago
** HIGHLY RECOMMENDED ** Chris Dunn was absolutely brilliant. I now recommend him to anyone that needs a new mortgage. He got back to my initial enquiry immediately and communication was brilliant throughout the process as he walked me through the different options available to me. When I first put an offer in on my new home, I contacted a few mortgage advisors that were recommended to me by friends, NONE of those other companies had even got back to me in response to my initial enquiry by the time Chris had helped me to apply & receive a mortgage offer!!
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Posted 4 years ago
Josh Weighell dealt with my case. Fantastic service from start to finish, would highly recommend.
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Posted 4 years ago
Josh is really friendly & give excellent customer service. He reply quickly,explain things so nicely after all I'm really happy about his support.
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Posted 4 years ago
Andy has always provided excellent advice and the team at Mortgage 1st make the whole process seamless. Even under the extra pressures of COVID, our move was handled fantastically with zero issues Thank you
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Posted 4 years ago
Andy, Danny & Bev provided me with fantastic customer service throughout the whole journey. I will always highly recommend Mortgage 1st to all my friends and family. Thank you Mortgage 1st, I will be using you again in the near future for my next mortgage.
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Posted 4 years ago
Andy at Mortgage 1st has dealt with our mortgage for the last six years and through two house moves. He’s always there with solid advice and knows what we want and has the answers to any questions we have. We wouldn’t use anyone else!
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Posted 4 years ago
Josh is very helpful and he respond very quickly and he explains very nicely whatever we didn’t understand.
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Posted 4 years ago
Lovely working with Carl at Mortgage 1st, I would highly recommend! Very friendly and happy to help, always knew the answers to my questions if not he could point me in the right direction. Full of hints and helpful tips, will definitely going back to Carl to get our next mortgage, he made it all seem so simple and straightforward.
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Posted 4 years ago
It was an absolute pleasure working with Shaun at Mortgage First. I would recommend his services without hesitation. We had a number of complex circumstances and he helped us navigate from start to finish. He was quick to answer, knowledgeable of products and the market, and full of hints and tips. All really important when you don't know what you don't know! He was a fantastic guide in choppy waters, which helped me manage the stress. Its hard enough working from home and all juggling that requires without getting best deal on a mortgage too! And he really helped take a load off. Will be going straight back to Shaun in future for any future remortgage.
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Posted 4 years ago
Elliot Skinner handled getting us a great rate Help to Buy mortgage in a really difficult climate and then gave us brilliant advise when the house got undervalued. Once we were sorted Sarah Cave handled the finer details and we had a very smooth process to move towards completion. They also arranged life insurance for us too which was really convenient and also came with a free gift. Excellent service!
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Posted 4 years ago
Hello all, If you're thinking of re-mortgaging currently then look no further than Mortgages 1st, what a fantastic and smooth transaction the experience has been, I honestly can't thank Carl Robbins and Beverly James enough, professional 1st class people. Thank you.
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Posted 4 years ago
Excellent service was granted a mortgage in just over a week, saved me time, stress and money. Thank you Carl Robbins
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Posted 4 years ago
⭐️⭐️⭐️⭐️⭐️ I felt in safe hands with Carol Crawshaw at Mortgage 1st. I have had excellent service from a professional and efficient Mortgage expert. I trusted Carol and felt confident that she was committed to finding the best mortgage solution for me. I am very happy to recommend Carol to anyone looking for a mortgage. She has a breadth and depth of knowledge of the mortgage market that inspires trust and confidence. Thank you Carol for your help and guidance.
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Posted 4 years ago
Andy at Mortgage 1st was first class. Always on hand to help and respond quickly to questions. Altered the way in which I view mortgage applications. Thanks.
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Posted 4 years ago
As a first time buyer, I didn’t really understand the house buying lingo and I wasn’t fully aware of the process involved! As soon as I spoke to Elliot, our mortgage advisor, his down to earth and extremely helpful attitude immediately put me at ease. He went through mine and my partners earnings and outgoings (which I was nervous about) and immediately made me feel at ease discussing our mortgage options with us. He broke it down really simple and he was easily contactable whether night or day if I was having any issues with our mortgage application. It was so easy to get in touch with him and discuss if needed! He also helped us out with our life insurance and gave us the best possible quote. Ethan also helped us out with our home insurance (I did try to sort this myself but again I was unsure of the technical lingo!) I can’t recommend Mortgage 1st enough! Sometimes you can be really hesitant in dealing with a company you’ve found online but I’m ecstatic I made the decision to contact them and they’ve made the house buying process smooth sailing! I will definitely be recommending to my friends and family. Thank you!
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Posted 4 years ago
I can’t praise Holly Sims at Mortgage 1st enough! As first time buyers, she was there for advice whenever we needed her, from outlining the entire house purchase process, right up until our move date! She was easy to get hold of, considerate and hardworking! Thank you!
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Posted 4 years ago
Megan at Mortgage 1st was always going to be our choice when it came to remortgaging at the end of 2020, after the brilliant, professional service she provided last time we did it! Extremely prompt responses from her whenever we had any queries, and always well explained answers to any of our questions. Nothing was ever too much trouble. Also a shout out to Becky E who processed the mortgage!
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Posted 4 years ago
Andy at mortgage first was recommended to me, and I couldn’t be more grateful for all of his support and dedication to making sure I got the best deal! He was absolutely amazing throughout the whole process, finding me the best deals he could, and explaining everything I didn’t understand. He helped me at every hurdle I had, and always found me the answers to my questions. He always found time around my day and night shift work to communicate. Will definitely use Andy again and 100% recommend his services!
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Posted 4 years ago
Megan was brilliant, we couldn't have asked her for anything more. She gave us so much help and advice and was so understanding of our situation. Anytime of day she would make time for us and answer absolutely any questions we had. Even if it wasn't the answer we wanted, 100% honesty and reliability. We could not have done this without her, and managed to get into our very first brand new home before Christmas!! Will never use anybody else. Ethan was also very helpful and reliable, he sorted out our B&C insurance, again any questions answered straight away. Brilliant service all round cannot recommend enough.
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Posted 4 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews