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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Amelia was amazing - we spoke on the phone to start with and then done most of the interaction over text messaging as it’s easier for me to do instead of being on the phone. Within a couple of days Amelia had managed to get my mortgage rate lower and more affordable for me. 100% would recommend
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Posted 1 year ago
I would like to thank from the bottom of my heart Rebecca and Keeley from mortgage 1st team, a massive thank you. I would highly recommend these lovely lady’s. As they make the process easy.I will definitely be tell my customers if looking for a new mortgage these are the lady you need to go with. Thank you mortgage 1st ,one happy customer.x
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Posted 1 year ago
Oliver and Sharlene guided us through every step of the process. Not only did they take the stress out of finding a mortgage through kindly doing the 'leg work' for us, but in a volatile mortgage market, they proved invaluable with their advice, experience and the fact that they were so easily contactable (with super speedy replies) throughout every stage of the process. Without doubt, worth every penny, and a service that is unrivalled in our experience in terms of satisfaction and quality. Thank you very much mortgage1st!
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Posted 1 year ago
Very quick and easy to use service, everything explained fully and simply and no hassle to complete our mortgage switch
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Posted 1 year ago
Harriette Lane and Katie Murphy helped me re-mortgage my house, they both responded back very quickly if I had any questions and I would recommend using them.
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Posted 1 year ago
Excellent all-round! Chris Dunn was extremely helpful throughout, as was Katie Murphy. They were patient and prompt to reply clearly to my endless questions. I recommend them highly.
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Posted 1 year ago
We had a MIP fall through, and approached Mortgage 1st to see if they could help as we had an accepted offer on a property that had been reduced for a quick sale, so time was of the essence. We're still midway through the purchase, touch wood, but Sophie & Preet have managed to get us a concrete offer within ten days of our first conversation. Hopefully the solicitors can do their bit now, but the service from these guys has been second to none.
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Posted 1 year ago
Excellent, efficient service! Thank you!
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Posted 1 year ago
Chris was outstanding. He went above and beyond with all our ups and downs. Chris made the whole process straight forward, gave good sound advice, and was knowledgeable in all advice given. We would highly recommend you. We would not have been able to purchase our home without your invaluable help and knowledge guiding us through this process. We both cannot thank you enough.
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Posted 1 year ago
Professional service provided from Stephen Donoghue. He kept us informed throughout the whole process.
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Posted 1 year ago
Laurel was amazing from start to finish. She made the whole process incredibly easy for us and we can’t thank her enough!! Will be using her again in the future and recommending her to all our family and friends!
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Posted 1 year ago
Nikki Betts has helped me for a couple of years now with my mortgage and has been very professional and replied to any of my questions promptly. I would definitely recommend this company
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Posted 1 year ago
Excellent and professional service. Chris Dunn was superb throughout, as was Katie Murphy. Unfortunately, Chris was away on holiday for a week when I needed to move my mortgage application along. It would have been great if someone else could have picked up my application while he was away. Other than that, I would thoroughly recommend Mortgage first.
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Posted 1 year ago
Laurel was an absolutely star - worked tirelessly to find a great mortgage offer and managed the process in a calm and reassuring manner. An absolute pleasure to have on my side as an uninitiated first time buyer, and could not recommend more!
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Posted 1 year ago
Rebecca and Sharlene were incredibly helpful. I can't pretend this is an area I know much about or feel comfortable with and they took the time to explain everything clearly and carefully. They were also always very prompt in responses - and secured a great deal in a tough market. Thank you so much!
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Posted 1 year ago
I have to thank Edward and the team for once again giving me quality advice at the right time which has saved me a lot of money stress and worry . Definitely recommended 👍
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Posted 1 year ago
We used mortgage first when buying our first home and Megan was so helpful! At a time where the mortgage market is extremely turbulent she worked long hours to get paperwork filed ahead of rate rises and procured us a really good fixed rate deal, we will definitely be back when it’s time to renew!
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Posted 1 year ago
As first time buyers we weren’t sure where to begin with the mortgage process, we did some research for mortgage advisors and from reading all the reviews we decided to go with mortgage 1st. Our mortgage advisor Sophie was helpful, professional and dependable throughout the whole process. She really helped us understand all the steps, all of our options and made the process easy and stress free! Once we were ready to apply for the mortgage Sophie ran through some different options with us to make sure we were picking the right one for us. Once we applied for this, we were then speaking with Keeley who was again very helpful and professional and always keeping us as up to date as possible as to where our mortgage application was, which was fantastic as it’s a worrying time so to have constant updates was such a big help and reassured us throughout. From start to finish Mortgage first, especially Sophie and Keeley were amazing and I couldn’t fault them at all. They were always quick with responses for any emails, questions we sent over which again is super helpful. I would highly recommend them, especially for us as first time buyers it really helped us.
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Posted 1 year ago
Elliot found the perfect mortgage for us when we were feeling defeated. We are in our 50's and this will be our first purchase. Elliot and Preet have been extremely helpful and I highly recommend them to anyone and everyone. We have already told our friends who are looking to make their first purchase. Thank you so much for all your hard work.
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Posted 1 year ago
Natalie kept me up to date with the rate rises and sought out the best deal for me and made every step nice and easy. Amazing service as always from start to finish.
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews