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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Danny and preet couldn’t do enough for us. From the initial conversation to getting approved on our mortgage was made straight forward. Nothing was too much and very speedy replies. Couldn’t recommend enough.
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Posted 7 months ago
A big thank you to Mortgage 1st team. Keep up the good work. Extremely happy about the services as the they respond quickly and looks for all available and best options. Really thank full to Wesley who was in constant touch with us to made our journey looked easy.
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Posted 7 months ago
Excellent service from start to finish. Sam & Paige helpful throughout our remortgage application. Would highly recommend.
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Posted 7 months ago
Oliver and Preet have been a massive help - from regular phone calls and emails to quick responses whenever i've needed them, I don't know how i would have gone through this process without them!
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Posted 7 months ago
Gregg & Keeley were great to work with. They kept me informed at every stage and were very swift to respond to queries or questions, including providing further clarification when required.
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Posted 7 months ago
We are very grateful to Laurel for all her help with finding a mortgage. She was very responsive and patient with my many questions! It all went much more smoothly than I anticipated, so would definitely recommend Mortgage 1st. Many thanks too to Katie for her help with submitting our application.
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Posted 7 months ago
Laurel and Keeley are exceptional. We used them for ourfirst mortgage and also when we remortgaged and both experience was brilliant. They are efficient and helpful and always provide swift response. We would highly recommend Mortgage 1st.
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Posted 7 months ago
Had a fantastic experience with Laurel and Becky. Unfortunately we had a complex self employment case however, no hurdle was too high and they delivered us a fantastic offer.
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Posted 7 months ago
Megan was very thorough and ensured we got the right product for us. Tailored service. Hannah provided clear and regular communication. Would highly recommend Mortgage 1st.
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Posted 7 months ago
Nicola helped us get our second charge mortgage…she was fantastic from start to finish and kept me in the loop with proceeding constantly. She was patient, helpful and overall a lovely person to deal with on sometimes daily basis. Thankyou again Nicola for everything you did for us. Xx
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Posted 7 months ago
Absolutely fantastic from start to finish, helping us remortgage, and finding the best deal possible, would highly recommend to anyone.
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Posted 7 months ago
Laurel and Becky were incredible throughout the process of buying our first property. My partner and I didn’t have the easiest of circumstances, and at times felt it might be impossible. We are so grateful to have had them both on hand for guidance and support. HIGHLY recommend.
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Posted 7 months ago
Carl and Paige were spot on throughout the process. In the early stages Carl was very helpful and assisted in our “unique” circumstances. He didn’t waste my time with unnecessary stuff. Always enjoyed having a chat him and made the process, simple, efficient and as less stressful as possible. Paige came in later on in the process and again was flawless throughout, always prompt, made things simple and I couldn’t ask for more. I don’t think I’ll be using a different broker again. This is the second time I’ve bought a property and there is a vast difference between the two experiences. Use Carl and Paige and your experience will be less stressful, less unnecessary convos and a quicker process overall.
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Posted 7 months ago
Mortgage 1st was very efficient and mad the process of getting a mortgage stress free. Many thanks to Lucy and Sharlene.
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Posted 7 months ago
I would like to express my sincere gratitude to Mark and Preet for their professional assistance and support. Their expertise has saved us a significant amount of time. I highly recommend their services and am truly thankful for their help. Rest assured, we will definitely return when we have a new requirement. Their dedication and professionalism are commendable. Thank you once again!
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Posted 8 months ago
Everything was taken care of proactively. Good and clear communication and the desired outcome. Thanks
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Posted 8 months ago
I had a great remortgage experience with Mortgage 1st. My mortgage adviser Chris and his assistant Paige did a fantastic job ! I highly recommend Mortgage 1st to anyone who is looking for a high quality service at affordable price.
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Posted 8 months ago
My partner and I are so amazed and impressed with mortgage 1st. They have proven even when you are up in age and disable with this company it is still possible to get a mortgage. The support we have received from Keeley through out the whole process as been second to none. My partner and I would also like to thank Daniel for is outstanding effort, in tailoring the mortgage we required, his understanding, helpfulness and more so is patients made this possible. We Highly recommend mortgage 1st to anyone
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Posted 8 months ago
This is the second time I've used Mortgage1st and suspect that we'll always use them. What's usually an awful process is made simple, fast and very friendly - from advice to application support for mortgages. Carl and Keeley were awesome and made our recent porting application a breeze and took all of the anxiety and headache of dealing with the bank away. Both my wife and I are very grateful for the time taken to manage and complete our application.
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Posted 8 months ago
Absolutely Brilliant, Made my life a lot easier and less stressful Daniel was fantastic and kept things simple for me
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Posted 8 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews