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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,395 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
They’ve been first class throughout and let me know where I stood at every step. They have your best interests in mind and would happily recommend them to anyone. Elliot and Keeley have been first class.
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Posted 2 years ago
Big thanks to Elliot Skinner and Paige Sanderson for there quick and stress-free switching of my mortgage, very happy and would highly recommend anyone to use mortage1st for any query they may have. Great company.
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Posted 2 years ago
I cannot fault the service provided by both Faye and Becky in advising on and arranging my mortgage. They kept me informed every step of the way and were always on hand to answers any questions that I had, and made the whole process easy. I can’t recommend them enough!
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Posted 2 years ago
I would like to give a HUGE THANKYOU to Elliot Skinner who responded to my initial re-mortgage enquiry a few months ago and was very professional, patient and understanding with all the questions I had to ask and also gave me things to think about to to ensure my choice was the right one. Thank you! And Thank You to Amy Skinner who assisted to close the deal and make sure everything was on track. Both Elliot and Amy's communication was professional, consistent and polite. Keep doing a great job both of you as you make a great team! From a very happy customer! Audrey D
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Posted 2 years ago
Very professional, friendly and dedicated team. I was quite happy with the guidance and support from Edward and Hollie. I am so pleased to have come in contact with this team. I will recommend to colleagues, friends and family. Thanks so much Edward Peter and Hollie
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Posted 2 years ago
Great, help easy simple and so supportive. Faultless start to finish
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Posted 2 years ago
Faye was so helpful in finding us a good mortgage rate at a time when rates were rising very quickly. We were really happy with all the guidance we were given and would highly recommend Mortgage 1st to family and friends.
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Posted 2 years ago
Antonia & Keeley were extremely helpful in getting my mortgage sorted. 1st Class service by both. I would definitely recommend them to family and friends.
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Posted 2 years ago
Elliot couldn't have been more helpful in sorting out the perfect mortgage for me - he was informative, professional and quick to answer any questions I had. Katie also kept me up-to-date along every step of the application process. I'll definitely be using Mortgage 1st again in the future after my fixed rate ends.
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Posted 2 years ago
Was very informative and kept me up to date with everything. Was very happy with the service - I had Katie Murphy looking after me.
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Posted 2 years ago
I've been dealing with Megan Kearney since 2018, she worked on my first home mortgage, my remortgage and now my port and additional mortgage to purchase a home closer to family. As always she is professional, clear in her explanations, and always takes the time to answer my many many questions and makes me feel comfortable throughout the whole process. Katie Murphy is also a delight to work with. I recommend Megan to all my friends and family.
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Posted 2 years ago
We came to Mortgage 1st after a change in our circumstances meant we no longer qualified for the high street lender we had first applied through. We were put in touch with Hyat who went above and beyond to help us, he spent hours on the phone with us ensuring he found us the best deal possible to fit with our new and quite complicated circumstances. Once the application has been submitted our case was managed by Katie who was also fantastic and kept us up to date with how our application was processing. I cannot recommend them enough and we will definitely be using them again when our fixed rate ends. Thank you so much for all of your help!
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Posted 2 years ago
When your making an important decision with something like a mortgage, you just want to feel re-assured that the people you are dealing with know what they are talking about. Carl Robbins and the team have been exactly that. Fantastic service and nothing has been too much to ask. Friendly, informative and professional. Would highly recommend.
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Posted 2 years ago
Everything they did was effective and timely. Made us feel completely relaxed about the process. We felt in very safe hands all along the way and they delivered a really good end product for us. No hesitation in recommending them whatsoever.
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Posted 2 years ago
I was very pleased to have Mortgage 1st process my Mortgage. They made it look easy, professional, and fast. Carl Robbins provided exceptional mortgage services and great communication skills. I will surely recommend and work with them again and again
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Posted 2 years ago
Amazing customer service! Very happy with our experience with our mortgage advisor Nikki and mortgage processor Keeley. Both very friendly and professional. Will definitely be recommending in the future!
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Posted 2 years ago
Very professional, customer-focused and I will sure recommend and with in the future
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Posted 2 years ago
Excellent service from Faye and the rest of the team . We have used Mortgage 1st a number of times over the years and the service has been exemplary .
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Posted 2 years ago
Mortgage 1st have been amazing. They supported me through the buying process as well as the remortgage process. Each time i have been thrilled with the service and knowledge of the team xx
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Posted 2 years ago
Excellent customer service
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,395 reviews