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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
I have been supported by 1st Mortgage for 3 successive mortgages. They truly are there for the journey, keeping in contact to ensure you transition to the best rate for you. I would highly recommend the team particularly Nikki@mortgage1st.co.uk and Hannah
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Posted 5 months ago
I wasn't looking for a mortgage broker - simply Google searching for mortgage products since I wanted something very particular (I have been living abroad for several years - so coming back with a good deposit but as a first time buyer in effect). Mortgage 1st came up as a Google hit, so I found them by accident. I was a bit wary not knowing anything about them. It turned out to be a lucky break for me - hassle free. Chris Dunn instantly gave me an idea of the types of products that fitted what I wanted. He was then very patient whilst I deliberated for many weeks and then when I finally agreed to go through Mortgage 1st Chris found me perfect products for me. The HSBC mortgage was the best for me and then Preet Kharoud (mortgage processor) took care of the rest fo me. All this for a small fee. Saved me so much time and I may not have found such a good deal if I spent all the time researching for myself. Really excellent service from Mortgage 1st.
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Posted 5 months ago
Just sorted out our first joint mortgage after having two previous interactions with Mortgage1st. Another easy, simple and great process. Thanks again to Dan Sykes as always, and thank you to Paige this time for your support also. Much appreciated!
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Posted 5 months ago
Sam and Amy have really looked after us, we spoke every day they followed up every email they jumped through every hoop and finally we got the offer we wanted thank you so much I wouldn’t go anywhere else Jessica x
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Posted 5 months ago
Harriette Lane has been amazing in guiding us through our challenging mortgage application being first time buyers. She was prompt, available when we needed her and very knowledgeable. Without her help we would have really struggled. We highly recommend her! Appreciate the support from Hollie Kilraine too in helping us over the finish line with a successful application!
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Posted 5 months ago
Shaun and Preet went above and beyond to make sure we got over the line with the mortgage, literally had to do nothing myself other than a few emails. Would highly recommend them. Always available at the drop of a hat to answer any questions.
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Posted 5 months ago
Danny & Paige have been amazing in helping us with our mortgage - they’ve answered every question in detail from start to finish, and made the process as easy and hassle-free for us as possible. Couldn’t recommend them enough!
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Posted 5 months ago
Andy and Hannah have been absolutely amazing from start to finish. The first has been unbelievable and they made the whole process so easy! From the first contact to confirming all the changes are sorted! I cannot fault anything. Thank you guys so much! I will definitely be advising you to friends and family!
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Posted 5 months ago
Fantastic A* service from Nikki and mortgage1st. Nikki has brokered my last few mortgages and each time I find the process very simple and straightforward. Nikki is very approachable and happy to model several deals allowing you to select the best one for your requirements. She maintains communications throughout and I have had no hesitation in recommending her to several family members and friends. Thank you!
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Posted 5 months ago
Mark Ambler & Preet Kharoud have provided quality advice and a quick and efficient service allowing us to get our mortgage offer in record time.
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Posted 5 months ago
Very good customer service and very attentive. Mark and Preet did a great job helping us out with our mortgage.
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Posted 5 months ago
Great customer service from start to finish, I would highly recommend Mortgage 1st.
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Posted 5 months ago
I can highly recommend Mortgage 1st for these reasons: first and foremost - attentive, they really listen to your needs and understand what works for you. Knowledgeable - I was working with Oliver Page who really knew his craft and gave fantastic recommendations on how to approach and navigate the best mortgage I could get at the time. Trustworthy - In dealing with Oliver and Paige Sanderson I felt comfortable with their ability to do what they say and say what they do. I will be using them again without hesitation
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Posted 5 months ago
Choosing the right mortgage can be a daunting task, but with the help of Mortgage1st it's so much easier. Always a friendly voice awaits and the service is fantastic. I always trust in these guys and they always make the transition simple and easy to follow. Five star review for a great experience.
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Posted 5 months ago
Quick and simple, had our meeting with Hayley and she was super helpful and friendly, first time buyers so all help was welcomed, everything has gone smoothly, Both Hayley and Keeley did everything that was needed and we got our offer in a short time window stress free. Would reccomend to anyone seeking a mortgage
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Posted 5 months ago
Very good service. My mortgage application was filed and got an offer within a week.
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Posted 5 months ago
Really helpful and professional service from Mark Ambler who was my broker and Keeley who processed everything. Thanks to both of you
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Posted 5 months ago
Shaun and his team are fantastic! From the moment I contacted Shaun, needing a new mortgage, he was straight onto things, finding me the best deals and making sure I knew everything I needed to know at each point! I can’t recommend Mortgage 1st enough!
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Posted 5 months ago
From the very start of us buying our very 1st home, we were so overwhelmed until we spoke with Wesley, he absolutely supported us from the very start and put us at ease explaining everything as we went. He was available day and night and always had the answer to our questions. Then up popped Sharlene to check everything and follow through. I could not recommend this company enough
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Posted 5 months ago
My wife and I are were delighted with the service we've received here. Craig was extremely helpful and equally as accommodating. I'd recommend the service highly. A+ from us!
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Posted 5 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews