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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,396 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
I have known Megan for many years and have also seen the fantastic reviews she has earned from other clients, so when our mortgage was up for renewal, Megan was my first point of contact, and she delivered beyond our expectations. I told Megan my objectives and she searched the market and found a product that suited our need exactly. We saved a huge amount of money and also managed to shave 5 years off our mortgage with the money we were saving. The whole process was seamless and went very smoothly. A huge thank you to Megan and the whole term for a first class service!
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Posted 3 years ago
Our advisors made our application process easy despite not being that straight forward. We are happy with the product we had been presented with and were pleased to receive a formal mortgage offer.
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Posted 3 years ago
I will be eternally grateful for the help and support given to me by my mortgage advisor Shaun. 2 years ago I used Mortgage 1st to get my first mortgage in my own name after my change in personal circumstances. He led me through the entire process and was so professional and knowledgeable. The whole experience was positive and I was kept updated all the way through. When I was contacted to say that my current fixed term was coming to an end, it was reassuring to have Shaun on the end of the phone discussing options available to me and listening to questions that I had. He discussed a range of options and I am satisfied that he really did source the best available deal for me. The transaction to my mortgage processor Katie was smooth and effortless and she was also so professional and helpful. The speed of the whole process was amazing and I was kept informed throughout. I would definitely recommended mortgage 1st to anyone looking to remortgage or move home. Thank you so much
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Posted 3 years ago
My mortgage broker Megan was amazing and kept me up to date at every stage. She is very knowledgeable and got us a great deal.
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Posted 3 years ago
Carl made the whole process of renewing our mortgage simple and straight forward. He was always easy to get hold of when we had a few questions about our options and even managed to get us a better rate than if we had gone direct to the lender ourselves. Ashleigh was very efficient and kept us up to date along the way, we wouldn't hesitate to recommend them. Thanks both!
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Posted 3 years ago
Mortgage 1st have been a god send. Chelsea and Carl have looked after me through the whole process. They have had my back, and have made it as pain free for me as you could possible get. Thank you both, Ian
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Posted 3 years ago
Unexpectedly i needed to remortgage my house as my former partner and I were going our separate ways. I had never had to do this before and had no idea of what to do or what I needed to do. I contacted Mortage 1st by email and had a response back to me within 10 minutes, vias email. 5 minutes after that i had Carl(a mortgage advisor) call me. I explained my predicament and he made me feel at ease so quickly. He explained the process in an easy way that I could understand every step of the way. He provided me with my mortgage offer, sorted out the Legal side. He then put me in touch with Kerri, who would be undertaking the collation of all paperwork and proceeded to follow my new mortgage through on my behalf. I can say honestly , that both Carl and Kerri have been brilliant. I am so glad that i came across Mortgage 1st and there BRILLIANT TEAM. The whole process is going so smoothly and quickly its great. Thankyou both from the bottom of my heart. Ian
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Posted 3 years ago
Chris Griffiths was our mortgage advisor. He made the whole process so easy and stress free for first time buyers. Can’t thank him enough now we have our dream home. Even after he had done his part and we paid he still kept in contact asking how we were getting on. Would 100% recommend Mortgage 1st - worth every penny and more!
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Posted 3 years ago
Hyat and Bev were so supportive and knowledgable. Thanks so much for helping me become a home owner !
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Posted 3 years ago
Great service from Hyat, we got all the advice we needed and ended up getting a great deal on our mortgage. Highly recommend.
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Posted 3 years ago
Hyat and Becky have been tireless in their efforts to secure me my mortgage! Despite having to withdraw from three house purchases they were both incredibly patient in going through the process of renewing the application each time. My last application brought about additional challenges as it was based on my projected Pension which wasn’t quite so straightforward .Thankfully we got got there in the end! I am very appreciative and would highly recommend Hyat and Becky .
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Posted 3 years ago
Very efficient service and I was kept up to date at every step. It made a daunting job really easy. I would highly recommend Mortgage 1st.
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Posted 3 years ago
What can I say 10/10 - the customer services I received was nothing short of first class. with a special thank you to Hollie Kilraine & her team@mortgage1st. Her determination to get the job done was second to none!! well done
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Posted 3 years ago
Andy was brilliant, very helpful and always there to answer any questions.
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Posted 3 years ago
Great advisor and perfect service by both
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Posted 3 years ago
It was a real pleasure working with Megan. She made the whole process very easy and was always happy to answer any of my questions. I was thoroughly impressed with how quickly she managed to get everything turned around especially as it was Christmas. Thank you Megan!
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Posted 3 years ago
Mortgage 1st have done a sterling job in keeping us updated throughout the process of purchasing our first house. They have answered every one of our million questions and we could not have done this without their help. I would highly recommend Mortgage 1st to anyone, especially those buying for the first time as they have been able to lay down the full process in a way that we have been able to understand, covering every single aspect. Thank you so much again! I would give more than 5 stars if I could!
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Posted 3 years ago
I couldn’t believe the advisor stuck with this case , it was one thing after another , ground rent dating back to 1884 , hidden charges on my house , a extension of the lender it whent on and on . Thanks to Katherine Wooley who kept with it and persevered , we finally got there in the end . Thanks again Katherine.
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Posted 3 years ago
Daniel and Becky are our dream team! We had an odd background to our re-mortgage application and had been looking for someone to help us for over 2 years and had begun to lose hope. However, we have gone from our first discussion with Daniel to full offer in just 2 months. We cannot thank them enough for all their hard work and patience with our stressed out and daft questions and will recommend to anyone and everyone we can. Thanks so much.
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Posted 3 years ago
As a first time buyer, Shaun answered all my questions and supported me through the process, giving me peace of mind. Hollie was excellent at processing the mortgage and keeping me updated and ensuring that the mortgage came through quickly. I can highly recommend Mortgage First.
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,396 reviews