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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,398 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
A fantastic experience with high-class advisor! Carol was amazing from start to finish, ensuring we understood the process from start to finish! The service provided was professional yet personal, catering to all of our specific needs and concerns. We've had a fair few mortgages, but no service has even come close to that provided by Mortgage 1st.
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Posted 4 years ago
An amazing service! As a first time buyer we were pretty clueless and wouldn't have been able to navigate everything without the help from Mortgage 1st. We spoke directly with Megan and she couldn't have been more helpful! We have been in our home for over 3 years now and have had multiple contact with Megan since and she's given advice on remortgaging and more recently our options for moving to a bigger house and what we can afford and the different options available to us. Couldn't recommend Megan and Mortgage 1st more!!
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Posted 4 years ago
Oliver P. Was really helpful from the start to finish. As first time buyers we had no clue about the mortgage process but Oliver Has put us on ease and We would definitely recommend him.
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Posted 4 years ago
Mortgage 1st made our mortgage journey so simple and easy to understand. Also, we now dont need to worry about getting a better deal when our fixed time ends. They're waiting with the best deals and advice. Brilliant service throughout, from start to finish.
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Posted 4 years ago
I have just re-mortgaged with Mortgage 1st thanks to Nikki Betts being completely on the ball about our fixed term ending. She and Sarah Cave provided an excellent service from start to finish. Thank you both.
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Posted 4 years ago
We highly recommend mortgage 1st to anyone. They are professional, helpful and very friendly throughout the whole process from start to finish. Any queries or questions you may have are answered straight away. Everything has run smoothly and efficiently for us and we would like to say thank you to Megan Kearney and Sarah Cave for all their help.
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Posted 4 years ago
Perfect service all round from Mortgage 1st - this is the second time we've worked with them and both times the service has been above and beyond expectations. Our mortgage advisor Megan is so approachable & knowledgeable and I really don't think we could have been in better hands. As first time buyers, there was a lot we didn't know and Megan was always on hand to talk things through and ensure we knew exactly what was happening every step of the way. I couldn't ask for anything more from the team, they've made the process of obtaining a mortgage stress-free and easy.
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Posted 4 years ago
As a first time buyer I didn't have a clue were to start or what options were available to me. Megan was very friendly and kept it simple for me. The process of applying for the mrgage was quick and painless.
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Posted 4 years ago
Top quality service! Megan took out all the stress and hassle out of remortgaging finding us a great new deal. Her, Becky and Sarah made the full process straightforward and answered any questions i had prompt and clearly and made things simple for me. Would highly recommend Mortgage 1st and particularly Megan!
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Posted 4 years ago
Megan did a whole remortgage for me and not only saved me a fortune but kept me up to date through the whole process, making it stress free and easy. She has a great support team and always responds quickly to messages which is vital when dealing with money. I have referred several of my clients to her now and she looks after them with the same care and attention that she has shown me. I highly recommend her and will be using her services again later this year when I am looking to move.
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Posted 4 years ago
Absolutely fantastic service from start to finish. Carol was amazing and very patient with me! Explained everything in detail that I was unsure about. Would highly recommend! 5* all the way! :)
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Posted 4 years ago
Carol Crankshaw was very friendly and professional. She was quick to respond and supported us with honest accurate information. She is a credit to Mortgage 1st Sarah Cave our processor was efficient and kept us in the loop throughout. Thank you both.
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Posted 4 years ago
Once again we have received a perfect service from Mortgage1st. Our advisor Nikki Betts not only dealt with our mortgage renewal this year but had also helped us secure our new mortgage on our new home. It was simple, stress-free and so well supported through the whole process because Nikki was always there to answer emails and always at the end of the phone for us to ring. We couldn’t recommend her enough. Thank you also to Sarah Cave who helped guide us through the process following our mortgage application and for your swift response to all our emails. We are extremely happy with the service we always get from this company and they really make you feel as though you have their undivided attention and really make the whole process of selling and buying a house very easy and stress-free, and also extremely cheap service! Thank you very much.
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Posted 4 years ago
I would recommend Mortgage 1st, having used them several times I find them very helpful and personable.
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Posted 4 years ago
Matt has been absolutely excellent from start to finish! He has updated me every step of the way and I couldn’t be more thankful for the help he has given me throughout the whole process
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Posted 4 years ago
Very responsive and approachable service offering a pragmatic approach to mortgages. Megan took time to get to understand my needs, always answered every question in detail. This really empowered me to make the decision I was happiest with. Mortgage first arranged my original mortgage and two remortgages and I’ve consistently been impressed by how simple they’ve made it each time
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Posted 4 years ago
Would definitely recommend Mortgage 1st to anyone. Friendly, helpful, knowledgeable, polite staff. I dealt with Shaun for the first stage of my process then the rest was dealt with by Beverly. Nothing was too much trouble for them to handle, and no question was too daft (on my part). Smooth effortless process when I otherwise couldn't have got the outcome and result that I now have. Many thanks to the team.
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Posted 4 years ago
Excellent service from Andy Lunn of Mortgage 1st. Quick, organised and problem free from start to finish. First class.
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Posted 4 years ago
Mortgage 1st is a first class company. who I would highly recommend to anyone with no hesitation. A big thanks to lmran and Hollie who handled my case with ease and kept me informed at all times. Happy to use mortgage 1st again in the future. Thank you.
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Posted 4 years ago
My goodness, what a first class service, from the first telephone call to the final completion email. I strongly recommend Mortgage 1st!! Imran and Beverly, thank you both so much. You have both been exceptional in keeping me updated and ensuring that what could have been a stressful transaction if I had had to handle this on my own went ahead without any problems - I sincerely can't thank you enough!!
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Posted 4 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,398 reviews