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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,395 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Nikki Betts was our Mortgage Advisor and communication with her was very easy, she responded pretty quickly to any query I had. Katie Murphy was our Mortgage processor who kept us up to date with the mortgage application.
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Posted 2 years ago
Megan Kearney yet again has proven she’s an amazing broker. This is my second mortgage with Megan and she been outstanding. She honest, open and so friendly. She has been there every step of our new home journey and celebrating the mile stones with us. Couldn’t recommend her enough !
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Posted 2 years ago
Our fixed term was coming to an end and the offers my current lender had weren't great. Contacted Mortgage 1st on an online enquiry form and Carl got right back to me. I wanted to re-mortgage and get some cash back as our house had gone up in value. I told him a figure I would be happy with and a figure I would be ecstatic with. He said may as well aim high, so we did, and it paid off. He answered my ten million questions, and I had to text him a couple of times with updates/queries and he got straight back to me. I have also been thinking about life insurance and doing a will for some time and he organised both these things painlessly for me. Hollie was also super helpful and communicative. Our re-mortgage completed today and I am absolutely delighted with the service I got and would recommend Mortgage1st to anyone.
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Posted 2 years ago
Excellent service from Mortgage first. Ayesha was excellent and informative when working out the best mortgage deal for me. Both Ayesha as my Mortgage Adviser and Preet as my Mortgage Processor are quick and easy to communicate with. The process has been very smooth and stress free with their help.
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Posted 2 years ago
Very professional. Highly recommended if your time is valuable.
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Posted 2 years ago
An amazing and helpful service. Sorted it all out for me within weeks. Could not recommend enough. Well done Elliot and Preet
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Posted 2 years ago
From start to finish it has been an ease with Mortgage 1st. Antonia and Becky have been on email or phone the whole way through and made this process super professional and also prompt! Thank you so much for keeping us up to date and for all your useful information and helping hands. You’re both a credit to the company! Thank you again. X
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Posted 2 years ago
Hollie, Ed and Elliot have been great throughout - would highly recommend their services.
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Posted 2 years ago
Faye and Hollie were unbelievably efficient and helpful throughout the entire remortgage process, despite it being a difficult case.
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Posted 2 years ago
Mortgage First have made our house move far easier than I ever imagined it could be. From first contact to completion our adviser Mark has helped us find a great mortgage, house insurance and life cover to suit our needs. They have handled all the paperwork and stress for us leaving us to get on with finding a new home. Having a dedicated team is a big advantage because you know the names of everyone who is involved. I would absolutely recommend to others.
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Posted 2 years ago
Always honest and very helpful throughout! Really good service.
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Posted 2 years ago
Great service always look after your best interest , really feel looked after will go nowhere else.
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Posted 2 years ago
Couldn't recommend mortgage 1st enough. Megan has been nothing short of brilliant, she's helped me a few times with mortgages and remortgaging, and this time selling and buying, she's made the process so much easier than it's felt at times, been a hand to hold and a shoulder when needed. I couldn't be more grateful to be paired with someone so good. Kirsty then took over the processing of the mortgage and she has been equally brilliant, sending information over quickly, responding to emails faster than expected, answering any questions I send. Just an all round excellent experience. Thank you all.
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Posted 2 years ago
- Talked us through every step of the way - Talked us through different options and what would be best for us - As soon as there was an update we were informed - Excellent
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Posted 2 years ago
Elliot helped us through every stage of the process and did all the hard work for us
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Posted 2 years ago
The Mortgage Adviser Faye, is very knowledgeable and helpful
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Posted 2 years ago
Sophie was extremely helpful. Went through all of the information clearly and the whole process was very efficient.
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Posted 2 years ago
Had a very positive experience with mortgage first, received good and very much unbiased advice (refreshing after dealing with Estate agents). Fast responses and all queries answered, my only feedback would be out of office email responses would be a nice touch, but this is barely an issue. Will be in contact with my Advisor and Processor, Chris Griffiths and Preet Kharoud the next time I have need for their services.
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Posted 2 years ago
Chris Dunn was amazing throughout. He was very quick and efficient and being a first time buyer Chris provided updates throughout until I received my offer. I would definitely recommend a mortgage 1st and Chris especially who was also given positive feedback by my developer :)
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Posted 2 years ago
We engaged in conversation with Mortgage 1st earlier this year. Carl was incredible. Having spent a year or so going back and forth with a family friend (also an adviser), we couldn't find a deal that suited our complex case. Carl went above and beyond to guide us us through our concessionary purchase. He secured us a great lender, with a low rate, fixed for 5 years while the market is a little unpredictable - offering us financial security and peace of mind. It's the level of service after his 'work was done' that really impressed us though. This is the reason we will be reaching out to him in 4.5 years time when we remortgage. - Keep him, and pay him well!
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,395 reviews