Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
I highly recommend Laurel for all your mortgage needs. She is highly professional, knowledgeable and goes the extra mile to close out cases. I have worked with Laurel through the years and find she understands what I am looking for from my mortgage products as a portfolio landlord in an increasingly dynamic market place.
Helpful Report
Posted 1 month ago
Fantastic service from Megan and Sharlene - they are so knowledgeable and kept me informed every step of the way - a hassle free mortgage application - thank you Lisa
Helpful Report
Posted 1 month ago
Brilliant service from Sophie and Paige they have helped me through a mortgage that I thought could never happen.
Helpful Report
Posted 2 months ago
I’ve been working with Laurel for the past year, and she has been absolutely amazing! 🌟 She goes above and beyond the role of a mortgage broker, always available to provide quick answers whenever I need them (and I can be quite needy! 😅). Laurel, along with Amy, has consistently demonstrated professionalism and exceptional expertise. They are not just brokers; they are an integral part of my power team 💪, helping me create amazing partnerships and always making the process enjoyable. 😊 I’ve recommended them to all my investors and friends, and I’ll continue to do so without hesitation. If you’re looking for reliable, professional, and enjoyable mortgage advice, Laurel and Amy are the dream team! 🙌
Helpful Report
Posted 2 months ago
Megan is wonderful and so supportive, and she always so knowledgeable and I just feel so grateful that she takes the time to explain any queries. Megan and Paige ensure I have the right paperwork and keep me informed all the way. Thank you both
Helpful Report
Posted 2 months ago
I'm absolutely delighted with the assistance offered by Craig and Paige at Mortgage First. My wife and I were lead through the process clearly and precisely from the get-go. Their advice has been extremely helpful and I'd gladly recommend them onwards. A+ service without debate.
Helpful Report
Posted 2 months ago
I was really impressed with the service provided. Dave has been amazing in providing us with the information that we needed. He was patient and supported us throughout the process. Keeley has kept us updated in a timely and efficient manner. Would definetly recommend. As professionals, they both shared their experience and knowledge which was appreciated.
Helpful Report
Posted 2 months ago
Keeley and keeley have been brilliant at helping us sort a mortgage and completing this process. We were first time buyers and not sure on how the process works but Keeley Macauley was very helpful with explaining this and supporting us through the whole process. Thank you to them both!
Helpful Report
Posted 2 months ago
They found excellent deal for me. Thank you Dave Dyer for going above and beyond.
Helpful Report
Posted 2 months ago
Elliot was able to support us and get us a mortgage offer when our first mortgage advisor from another company had gone quiet. He offered us an excellent price and was always on hand to answer any questions we had, can’t thank him enough !
Helpful Report
Posted 2 months ago
Keeley And Keeley very very very helpful
Helpful Report
Posted 2 months ago
Laurel and Keeley have been amazingly helpful, informative and available throughout. First time remortgaging on my own and they were there throughout to guide me through the process
Helpful Report
Posted 2 months ago
10/10 service from Danny and the team. Made renewing my mortgage very simple.
Helpful Report
Posted 2 months ago
Had a MIP within a day and a mortgage approved within 3 weeks! Super quick and fab service from both Sophie and Preet! Thank you.
Helpful Report
Posted 2 months ago
Thanks to Elliot and Amy for sorting out my remortgage with Barclays. One quick form to complete and the whole process was completed within 24 hours.
Helpful Report
Posted 2 months ago
I dealt with Laurel & Keeley for my remortgage. The process was quick and easy, they secured me a great rate and Keeley kept me updated frequently through to completion
Helpful Report
Posted 2 months ago
I was well supported with how to fill in all the forms. Good advice and follow on support as things progressed. Everything was clearly explained to me and I felt fully consulted and in receipt of all the knowledge and understanding I needed to make informed decisions.
Helpful Report
Posted 2 months ago
The service provided was fantastic from start to finish, the communication from Lucy and Sharlene was amazing and they've been so helpful with everything we needed
Helpful Report
Posted 2 months ago
Sophie and Paige from Mortgage 1st have been very attentive, efficient and focused on our needs as older buyers with particular product requirements. We have been very happy with the service and would recommend to others.
Helpful Report
Posted 2 months ago
Excellent service from start to finish, attentive and prompt with responses - the team worked very hard to get the product we needed. Having remortgaged a few times, there is only one company we'll use going forward!
Helpful Report
Posted 2 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews