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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Excellent service from Mortgate 1st. Would recommend them.
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Posted 1 year ago
Highly recommend! Easy and efficient, with good communication throughout. Thanks to George, Izzy and Sarah for all their help
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Posted 1 year ago
Excellent efficient service provided by Lauren and her back up team, every step of the way.
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Posted 1 year ago
Greg did a great job finding a mortgage that met our needs and a better rate than we were expecting. We will definitely be using Mortgage 1st and Greg's services again for this.
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Posted 1 year ago
I have used Oliver Page for numerous mortgage transfers now, both for residential and BTL properties and he consistently goes above and beyond to find us the best deals and is prompt and courteous throughout keeping us well updated. He and Ashleigh L have completed our recent BTL remortgage and we are very grateful.
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Posted 1 year ago
Absolutely brilliant service from Ayesha and Preet. Both were extremely efficient. My husband and myself can't thank them enough for all they have done for us to get us our mortgage!
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Posted 1 year ago
Jade was extremely patient and understood my complicated situation really well. Managed to give me a couple of good options and the transaction went through smoothly.
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Posted 1 year ago
A fantastic service! Always available to provide support. Excellent communication through clear and concise email exchange. In addition, excellent phone comms style also. I trust the advice I was given and would happily recommend to others
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Posted 1 year ago
They always do an excellent job supporting us through the process - keeping us informed, finding good deals, and answering all queries.
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Posted 1 year ago
Lucy did a great job finding a mortgage that met our needs and a better rate than we were expecting. She also clearly explained what our future mortgage budget would be for when we plan to move house in the near future, so we will definitely be using Mortgage 1st and Lucy's services again for this.
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Posted 1 year ago
Fantastic fabulous service
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Posted 1 year ago
I recommend Mortgage 1st. Emma and Anna were very helpful. Emma was so kind and approachable and always tried to explain all the steps of the process. Emma is the best, I do recommend you to work with Emma :)
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Posted 1 year ago
Lauren helped us every step of the way, Very easy to deal with and very happy with all the services
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Posted 1 year ago
Shaun and Preet have been fantastic throughout my remortgage process. They have worked hard to get me the best deal and have really made the process less stressful.
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Posted 1 year ago
Mortgage 1st have been an excellent broker for me which is why I have used them three times and recommended them to friends, family and colleagues. They are attentive, responsive and clear in their requests and instructions. On this occasion Preet and Mark. I was reassured by their thoroughness as well as the speed with which they acted
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Posted 1 year ago
Sophie and Keeley were really helpful despite there being problems getting documentation and changing properties at the last minute. They were both very good answering emails immediately and keeping us informed at every step
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Posted 1 year ago
As a first time buyer, with a very normal job, I was left with no choice but to opt for a more complicated mortgage solution. Luckily for me after a few google searches and throw away emails Laurel got in contact via a very friendly first call. We spoke through my situation and possible solutions before I even had any radar of the property I would be looking at. She was so encouraging and knowledgeable, but most importantly a real person who took my case as it was with both empathy and common sense, something I found normal highstreets banks failed to do making it impossible for me to even consider buying a property. After a lengthy search for properties spanning many months, Laurel never left contact, but also never made me feel pressured or rushed. She was a delight to converse with and a friendly voice in a rather daunting mission as a first time buyer. After finally finding a property I was ready to make an offer on, Laurel was both congratulative and efficient with the process and the following minefield of hoops that must be jumped through when getting a mortgage, even taking time on her days off to deal with my complete 'beginner' understandings and questions. Laurel has been nothing but professional and approachable. I can confidently say that she went above and beyond to help me and I will be grateful for that everyday I live in my new home as without her diligence and ability to put up with my slow replies / lack of knowledge, I wouldn't be moving into it. I would like to stress my review here is entirely focused on the work of Laurel and if you do reach out to Mortgage 1st, she should be the person you ask to help you! (I'm sure they're all overly but she is the one who dealt with my request). Thank you Laurel! And if you do speak to her and want to reach out to myself for additional confidence, please feel free to ask her for my details as I will be more than happy to tell you over the phone about the process and how fantastic she was.
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Posted 1 year ago
Would highly recommend Chris and Preet at Mortgage 1st. They were very professional, efficient, and kept me updated throughout the process. I will definitely use them again in the future. Thanks again.
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Posted 1 year ago
Very professional. I have been with mortgage 1st for 6 years now. Quick and efficient. Thank you Shaun and Lewis
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Posted 1 year ago
Couldn't recommend highly enough. Harriette was recommended to me and I am sooo glad she was. She was so easy to talk to, extremely helpful and as a first time buyer very patient with my questions. During the process I also had contact with George, Izzy, Sarah and Paige. Honestly, everyone is so responsive and helpful. Thank you Mortgage 1st for being the ONLY people in my process to be clear, concise and incredibly helpful. Will 100% use again.
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews