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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,399 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,399 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Edward was brilliant. He kept us up to date with all the process and was efficient and found us the best mortgage. He also recommended us to a solicitor that was equally as good. Thank you
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Posted 7 years ago
David, Jon and their team simply know how to look after their clients. Not an easy skill when dealing with life changing decisions but they have perfected their craft over the years and I simply would not use anyone else when it comes to my remortgaging time Thanks for what you do and the care you show Mark Topallaj
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Posted 7 years ago
A very professional company from start to finish. Easily contactable and reliable. We would definitely recommend Mortgage 1st.
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Posted 7 years ago
Great service, guided us through buying our first home. Allways in contact with us from start to finish, with updates and advice. Made the whole experience seem easy.
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Posted 7 years ago
Very happy with service and help fully 5 star
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Posted 7 years ago
Hello. They was extremely quick as soon you provide information and you details. From first call to getting keys in your hand. Andy was amazing. He answering calls any minute. It looks just it is one man company but it is not. This team are very organized. 5 stars.
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Posted 7 years ago
Edward is one of the best Mortgage advisor that you can ever meet. When anyone says Mortgage1st, it will always be Edward come to my mind. He did his best and you would think he was buying the house for himself. That's how much time he spent on my steps and he was by my side on every single steps we took. He recommended great solicitor. It was the first and best experience ever. Morgate 1st + Edward 5*
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Posted 7 years ago
Excellent service from Martin Oakland. Very knowledgeable, and efficient. Remortgage carried out without any problems. Would definitely recommend. Many thanks.
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Posted 7 years ago
Excellent service form start to finish, made buying our first home very easy.
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Posted 7 years ago
Always someone available with expert, friendly advice to help you through.
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Posted 7 years ago
Very professional team. I thought I worked with my friend not with staff of Mortgage 1st. For residential mortgage they completed before my expectation but for BTL mortgage they took a bit longer so I offer 4.5 star out of 5.
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Posted 7 years ago
Fantastic service from start to finish. Andy was amazing. Totally recommended to anyone needing a mortgage. I will defiantly use them again s it was totally painless in all respects. Thanks for the 5* treatment.
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Posted 7 years ago
Very efficient and prompt responses to queries
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Posted 7 years ago
I contacted mortgage advisers offering a free service, but they were not able to find a lender which would accept me. Mortgage 1st, on the other hand, found me a mortgage in principle straight away.
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Posted 7 years ago
Jon at Mortgage 1st found a great deal for us when we remortgaged recently. Would certainly recommend and will come back to Mortgage 1st when our deal expires in a couple of years. Thanks Jon & team.
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Posted 7 years ago
A very efficient service with a 'non-sales' approach
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Posted 7 years ago
They found me a Mortgage Broker who contacted me quickly and arranged my mortgage hassle free! Thank you.
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Posted 8 years ago
they found me a mortgage advisor who helped sort out my first purchase with ease!! Thank you
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Posted 8 years ago
They put me in touch with a Mortgage Broker, who contacted me within 30 minutes of my enquiry and have since gone on to find me a great remortgage deal. Very happy!
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Posted 8 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,399 reviews