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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Great service. Danny provided lots of information for us but also simplified the whole process to make it easier for us. Fantastic service and very happy
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Posted 6 months ago
I want to express my gratitude to Elliot and Paige, they were brilliant, friendly and helpful. We are first time buyers and thought that all process would be stressful but not at all, everything we needed help with or any questions that we had was explained clearly and quickly and Elliot and Paige made the whole process of buying a house simple and a lot less stressful. Thank you so much. Full recommend mortgage 1st
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Posted 6 months ago
My partner and I are first time buyers, we contacted Sophie to help & support us with the mortgage process. Sophie has been incredibly helpful throughout, was always so detailed about all the information we had to know and will always be on the other end of the phone whenever we had a query. We would also like to pass our gratitude to Katie too who also helped us out with our mortgage. Thank you Sophie & those at Mortgage 1st for all your help & advice through it all!
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Posted 6 months ago
I would recommend Mortgage 1st to anyone, its my first time buying a property and Chris was my Advisor, he explained everything to me and made sure that i had the best deal.
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Posted 6 months ago
Our advisor was Lucy Woodhouse and we can’t be grateful enough for everything she and Mortgage 1st has done for us! Lucy helped us finding the best mortgage offer as well as the best life insurance policy. I can whole heartedly suggest Lucy who is incredibly professional, kind, flexible, approachable and knowledgeable in her field! This whole process was absolutely stress free because of her excellent service! Thank you for everything!
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Posted 6 months ago
Sam Hodgson was so friendly and helpful and got us a great deal - so pleased with the service we received - would highly recommend.
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Posted 6 months ago
Keeley and Hollie have been excellent at helping us to secure our first mortgage as first time buyers. They have kept us updated and responded to any questions promptly. Would definitely recommend! 😊
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Posted 6 months ago
Daniel & Paige were so helpful and accommodating, Daniel helped me find a mortgage with tricky circumstances then Paige carried the admin of the mortgage offer. Both kept in constant communication with me & the process throughout. Thank you.
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Posted 6 months ago
Shaun and becky have been fantastic everything has gone smoothly and always helped with any queries I had.
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Posted 6 months ago
Mortgage 1st so quick n easy
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Posted 6 months ago
Mortgage 1st worked well with me throughout the entire process and tried to complete it ASAP and supported me as an when required. Special thanks to Becky and Edward.
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Posted 6 months ago
I have been with Mortgage 1st since I obtained my first mortgage almost 8 years ago. Nikki became my advisor a few years ago. She is warm, friendly, honest and provides options that are sensible. Nikki is efficient and I value her expertise and professionalism. Thank you Nikki.
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Posted 6 months ago
Excellent service. No need to worry about term expiry dates and looking for next deal. All done for you in a timely and no hassle fashion.
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Posted 6 months ago
Hollie & Sophie were both great to deal with, answered any questions really quickly and both really helpful :) thank you so much
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Posted 6 months ago
This is the my second time using Mortgage 1st and the service has been 10/10 once again. Megan has been an absolute gem and has reassured me through the whole process. Any queries I've needed, she has been on it straight away and this just made my buying process so much easier. I cannot recommend her enough
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Posted 6 months ago
Lauren was very quick to answer my many many queries and worked to get me the best deal possible.
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Posted 6 months ago
Sam and hollie both are doing amazing work to get through the mortgage and the paperwork. They are very quick and stress free. They made it very easy for me and I’m grateful to have such experts. Thank you so much guys very appreciated for everything. Thank you so much once again.
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Posted 6 months ago
Megan has been amazing in helping me find the right mortgage for my new house. Reliable, comes back quickly, streamline process, keeping everything under control and me updated. I have not moved house in 23 years, and i didn't know where to start, Megan has held my hand through the process, and stress free. I am so very grateful to have such experts, they have gone above and beyond. Thank you so much, you have made this so easy for us. We completely appreciate everything you have done.
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Posted 6 months ago
Oliver Paige and Becky Evans have been absolutely amazing through this whole process. They've gone above and beyond. Kept us in the loop at every stage and been so through, we haven't needed to ask many questions as they've had the answers all there for us before we've even needed to think about it. We couldn't have asked for two better advisors. I haven't had to wait for a reply or a call back once, I have emailed many times and both have responded straight away. Oliver has advised us though out and been completely honest with us and has made the experience so stress free and not once made us feel silly for any questions we have had. I will be passing their details on at any opportunity. If we ever move again, I will not hesitate to be in touch with Oliver and Becky. Thank you so much both, you have made this so easy for us. We completely appreciate everything you have done.
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Posted 6 months ago
Great service, easy to use, reliable and very responsive.
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Posted 6 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews