Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,397 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,397 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
I have just had a mortgage complete with Mortgage 1st and the level of service and professionalism was outstanding. I have worked with Katherine Woolley for a number of years and I can't recommend her enough. Katherine has excellent knowledge, is always reliable and responds to all enquiries with speed and makes the process as easy as possible with a huge understanding of her clients individual circumstances.
Helpful Report
Posted 4 years ago
We have been helped by Edward from Mortgage 1st for A long time. He is always personable, professional, efficient, reliable, thoughtful and friendly when dealing with us. His knowledge is excellent and we are always impressed how he is able to explain things to us so well. We have 100% confidence in him and are grateful that he repeatedly has been able to help us realise our objectives.
Helpful Report
Posted 4 years ago
As always first class service from Edward at Mortgage 1st. I have dealt with Edward throughout the years and again the service has been outstanding. I have been completely supported in making my dreams a reality. Edward's level of expertise is impressive, nothing is ever too much trouble, his fast friendly service has helped me deal with some challenging situations. Would I recommend, I wouldn't use anyone else!
Helpful Report
Posted 4 years ago
Excellent service, would highly recommend working with Katherine Woolley and Beverly. Both advisors are very personal and helpful. The process was timely and straightforward, we have already recommended Katherine to friends and family.
Helpful Report
Posted 4 years ago
It was really a pleasure to work with IMRAN MIRZA because he is professional in what he does.
Helpful Report
Posted 4 years ago
it was really a pleasure to work with IMRAN MIRZA because he is professional in what he does. We are grateful for all.
Helpful Report
Posted 4 years ago
We used Mortgage 1st to purchase our new home. Matthew Finney was fantastic and helped with all aspects. If there were any road blocks he cleared them. He is very determined and client focused. We were also assisted by processors Bev and Becky who were also very helpful and kept in touch. Would definitely recommend.
Helpful Report
Posted 4 years ago
We purchased out property with Mortgage 1st a few years ago and have always used them for our new deals every two years or so. Nikki Bett's was most helpful in providing various deal options for us layout out the pros and cons for each one. We had a good long chat about our options and chose the one most suitable for us. Will be in contact again when this one is up for renewal.
Helpful Report
Posted 4 years ago
I've always used Megan at Mortgage 1st as I've found she's always readily available for answering any queries I have and also explains everything in layman's terms when required. I'll be using Megan again when its time for me to renew my mortgage as she makes the process easy & seamless, the rates/products she provides are extremely competitive too.
Helpful Report
Posted 4 years ago
Mortgage 1st was amazing from start to finish , I would highly recommend. Imran and Sarah helped me buy my first house and I couldn’t have done it without them.
Helpful Report
Posted 4 years ago
After 6 months of phonecalls with another mortgage advisor i was still left in the dark and was told i am not going to get a mortgage I was advised to ring Matthew Finney at Mortgage 1st and that is what i did. He was helpful from start to finish and managed to get me a better rate than the previous Advisor(s) and my bank, Also at a lower deposit % So all round i got a great deal. Great friendly service and someone who will not stop till he has completed his mission. I look forward to speaking to Mortgage 1st and Matthew when the the mortgage term ends but for now i have peace of mind everything is in order. Thanks again, Mortgage 1st and Matthew Finney
Helpful Report
Posted 4 years ago
Edward has sorted out our mortgage for two houses now and we couldn’t be happier with the service. We recommend him to everyone! He has helped us to completely understand every document and talked us through the entire process.
Helpful Report
Posted 4 years ago
We was recommended by a friend to use Mortgage 1st and I can see why. I cannot recommend Mortgage 1st enough. In particular Carol who has been dealing with us. The whole mortgage process was quick and efficient with professional and friendly service throughout.
Helpful Report
Posted 4 years ago
Excellent service. Made the whole process so easy from start to end.
Helpful Report
Posted 4 years ago
Mortgage 1st quick to answer any questions I had via phone or email. Got me a great deal. Have recommended them to friends. One of my friends used them and I got cash back for the recommendation happy days. Will definitely be using them again when my new deal runs out. Big thanks to Andy lunn and team for all your help.
Helpful Report
Posted 4 years ago
A huge thank you to Imran who did our mortgage for us and also to Sarah who helped process it through to completion. They both did an amazing job of making the whole house buying process really smooth and stress free. Imran was very friendly and professional, and kept us updated regularly, making us feel confident every step of the way. Communication and dealings with Sarah were friendly and very efficient meaning our mortgage offer was out very quickly with no delays. We have already recommended Imran to my sister who is currently dealing with him and will happily recommend him to anyone else we know looking for a Mortgage. We are looking forward to dealing with Imran again once out current deal comes to an end!
Helpful Report
Posted 4 years ago
Got a great price for our remortgage. The staff were knowledgable and always kept us up to date. Everything went through in the required time frames and we had a great experience from start to finish. I would highly recommend.
Helpful Report
Posted 4 years ago
I’ve been using Mortgage first since I purchased my house 5 years ago. Really great Service. Imran Mirza & Jon Stones have saved me a lot of time, effort and money £! Thanks and keep up the good work.
Helpful Report
Posted 4 years ago
As embarrassing as it is to say, looking for a mortgage was daunting as uneducated first time buyers. We were made to feel so welcomed and at ease by Carol who transparently took us through each step to allow us to secure a personally tailored mortgage that fits our needs perfectly. The company itself is brilliant, providing an attentive and efficient service for us. I wouldn't recommend going anywhere else but Mortgage 1st!
Helpful Report
Posted 4 years ago
A fantastic experience with high-class advisor! Carol was amazing from start to finish, ensuring we understood the process from start to finish! The service provided was professional yet personal, catering to all of our specific needs and concerns. We've had a fair few mortgages, but no service has even come close to that provided by Mortgage 1st.
Helpful Report
Posted 4 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,397 reviews