Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Megan is an incredible advisor and will never push you over your limits. She gives fair, honest advice and works so hard to get you the deal you deserve. We couldn’t value or recommend her more than we do.
Helpful Report
Posted 1 year ago
Laurel and her team were great! I was really nervous about getting a mortgage and going through the whole process on my own. Laurel helped me with absolutely everything and was quick to respond to me with all my queries. I am so thankful to her and the team for helping me. Would highly recommend!
Helpful Report
Posted 1 year ago
From the first conversation to completion day Shaun Burke was fantastic with his advice and guidance! Always on hand and answered questions quickly. Sharlene Risden was also great and dealt with the processing of the mortgage quickly and was on hand to answer questions, and kept us up to date at all steps. Would highly recommend Mortgage 1st!
Helpful Report
Posted 1 year ago
Had the pleasure of having Danny as our mortgage advisor throughout our house buying process. He was top drawer, couldn’t have asked for anything more from him. No stone unturned, explained everything in both good detail but also clearly and in a way which made what is a complicated process easy to understand. He was across absolutely everything and was just brilliant throughout. Cannot recommend him or Mortgage 1st highly enough!
Helpful Report
Posted 1 year ago
Dealt with Daniel sykes and Keely Craig, nothing short of absolute professional throughout the whole process. Couldn’t have done it without them 10/10 would recommend to anyone searching for a mortgage
Helpful Report
Posted 1 year ago
Chris and Anne have been absolutely fantastic throughout the entire process.
Helpful Report
Posted 1 year ago
Antonia and Preet have been fantastic throughout this mortgage application. Very helpful, thorough, quick and efficient. Many thanks
Helpful Report
Posted 1 year ago
Danny and Anne made this process really easy and comfortable for a first time buyer and I can’t thank them both enough.
Helpful Report
Posted 1 year ago
Great service by the team at Mortgage 1st each time, every time. I keep coming back!! I will recommend Mortgage 1st any day.
Helpful Report
Posted 1 year ago
Our case was complicated as we are both on visas and have less than a year left on our visas, but Stephen made the entire process so much easier for us. He provided us all the professional advice needed and carried us along every step of the way. He was absolutely brilliant and always approachable. Stephen went above and beyond in regards to securing both the mortgage and the insurance at very good rates. You a a star, Stephen. 'Thank you' is not enough. Shout out to Amy who also kept us updated from the submission of the application. Overall, they are professional, knowledgeable and helpful team and I would definitely recommend them anytime.
Helpful Report
Posted 1 year ago
Isla and Becky have been extremely attentive to our individual inquiries and concerns. They have made this, at times stressful process, more manageable. They both have answered emails, phones calls and general questions in a timely manner.
Helpful Report
Posted 1 year ago
Stephen and Anne really helpful and quick to response
Helpful Report
Posted 1 year ago
We initially got off to a rocky start when half way through our process, our advisor left the team. Our case was passed over to Isla, who along with Becky worked really hard to continue our application. Our first application was declined, and stress levels really rose, but after a few days Isla had secured a new decision in principle and we started again. Due to some complexities with having moved jobs, having some self employment and some debt, I have to say the process did cause a lot of stress and anxiety, and we seemed to be sending additional paperwork and evidences on an almost daily basis. Isla remained calm however and she and Becky continued to do what they do behind the scenes. We got our mortgage approval last friday! Thanks so much to Isla and Becky for their hard work and patience whilst i had a nervous breakdown on them - we got the result we wanted with their help.
Helpful Report
Posted 1 year ago
Edward is very helpful and a keen worker. He was always there when we needed them. He is a gem for this company. We will defo return to him if we need a mortgage in future. Thanks Edward.
Helpful Report
Posted 1 year ago
Harriette is very helpful and committed to delivering a great service to her customers
Helpful Report
Posted 1 year ago
Sophie and Keeley have been fantastic throughout the mortgage application. They were always quick and efficient to answer any questions/query's and made the process 100% easier. Sophie went above and beyond to help us secure the mortgage we needed and has provided excellent advice throughout the process. I will definitely be recommending to family and friends. Thanks for everything Louis & Lucy
Helpful Report
Posted 1 year ago
Keeley was a fantastic support throughout our mortgage application. She kept us in the loop throughout and answered all our questions quickly and efficiently. Thank you for everything Keeley! Amiee & Harry
Helpful Report
Posted 1 year ago
Sam and Sharlene were professional but friendly throughout the process and I felt that I could ask any questions. Quick and efficient whilst still being clear and informative. Would recommend to family and friends.
Helpful Report
Posted 1 year ago
Very speedy service and great communication from Nikki and Sharlene. Nikki went above and beyond with all our 'inexperienced' 1st time buyer questions.
Helpful Report
Posted 1 year ago
very helpful, communicative, and speedy service!
Helpful Report
Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews