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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,394 Reviews
99 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,394 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Keeley at Mortgage 1st is absolutely amazing! She has gone above & beyond for us and we’d never use anyone else. She is extremely efficient & has worked really hard on finding the best product for us. Amy also helped with a second part of our mortgage. She was prompt & so helpful. Thank you both so much. We’d highly recommend this outstanding service.
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Posted 1 day ago
Used Mortgage 1st multiple times and have always dealt with Edward. Always a great service received!
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Posted 2 days ago
Danny and Amy were great - helped me through the whole process of getting my initial mortgage and then remortgaging. They were on hand every step of the way giving prompt replies to my queries and resolving my issues speedily!
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Posted 3 days ago
Lucy was fantastic! She talked us through everything really clearly and was very happy to answer lots of questions. Thank you Lucy :)
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Posted 4 days ago
We are first time buyers and so very new to the process and Megan, Paige and Becky we're always very helpful and prompt at replying. Everyone was so so helpful and we are so grateful to have had such a great experience. It has really helped calm and smooth an otherwise stressful process
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Posted 1 week ago
Were very helpful and helped us understand and explained in detail about our mortgage application. I would highly recommend.
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Posted 1 week ago
Thanks both to Elliot and Keeley for their help on buying our first home! They were really quick and kind! Best regards, -Cenk&Fethiye
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Posted 2 weeks ago
Amy who handled my mortgage was absolutely outstanding could not off asked for someone better to sort this for me any questions we had she sorted right away for me always helpful with anything
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Posted 2 weeks ago
This is the second mortgage I have completed on using Mortgage 1st. Sharlene Risden and Sam Hodgson have been amazing with sorting out my mortgage. They both went above and beyond to overcome several hurdles along the way. Both have been easy to communicate with and i couldn't recommend them any more. Thank you both!
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Posted 2 weeks ago
Very friendly knowledgeable staff, very quick to reply and answer any questions.
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Posted 2 weeks ago
We first contacted Andrew Hunt back in November as our current mortgage deal was coming to an end. Despite us having issues obtaining some documentation, once we did submit everything required it has been smooth sailing. Andrew talked us through the steps and has kept us updated constantly. Hopefully, due to complete in the next couple of weeks, I couldn’t recommend Andrew enough. If you’re looking for a new deal, I’d suggest contacting Andrew. He knows his stuff!
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Posted 2 weeks ago
Excellent service from Paige and Shaun. They were always good at keeping me updated and got results really quickly
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Posted 2 weeks ago
We have dealt with Mortgage 1st for many years, always use them when it's time to remortgage. Would recommend them to anybody. Fast and friendly service. Oliver and Sharlene were brilliant in keeping us up to date and answering any queries.
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Posted 3 weeks ago
Andrew Hunt has made this experience such an easy and smooth ride. He has given us great advice and listened to everything we needed. His experience and knowledge has taken all the stress out of this process Thank you
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Posted 3 weeks ago
I contacted Chris via unbiased and he contact me immediately with a email. It was very knowledgeable and prompt in sorting my remortgage as I had left it to the last minute
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Posted 3 weeks ago
Been speaking and sorting mortgages out with Megan Kearney for a lot of years now and she’s been brilliant, friendly,REALY HELPFULL. I couldn’t ask for more 😃, Now also Amy skinner is helping us and she’s also been VERY helpfull amd all goes so smooothly. great people
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Posted 3 weeks ago
Edward and Becky were brilliant in making sure I had the best remortgage deal. Great communication and would highly recommend anyone to use mortgage 1st.
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Posted 3 weeks ago
Thank you very much for helping me get on the property ladder, you made the process pain free and you kept me up to date every step. The patience and professionalism is second to none. You got me the best deal and did not just get the cheapest deal and the solicitors you recommended are also very efficient and fast. Thank you very much again Dave Dyer and Bev Bickman
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Posted 3 weeks ago
Brilliant company and excellent advisors. Laurel was superb again in her advice and arrangement of my mortgage. Great work and superb touch points and follow ups from the office by Keeley. Would not use anyone else.
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Posted 3 weeks ago
Nikki and Paige worked diligently to secure me a new rate that was affordable. I was anxious to start with thinking the increase was going to he staggering, but it wasn't. Service was honest, thorough and responsive.
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Posted 3 weeks ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,394 reviews